Can you give 0 Stars? I was so excited to buy a new OLED Nintendo Switch on my birthday and tried to buy online for the $25 promo. I received several error messages however my card was charged three separate times. I decided to go in store to pick up the switch anyway and it turns out you can still get the discount in store per the in-store advertisements.
At the store, I was told I had to sign up for the GameStop pro membership for the console and they said membership would be free with my purchase of the switch.
When the transaction finalized, I realized that I had received NO $25 DISCOUNT ON THE CONSOLE. Instead the clerk claimed that the $25 discount removed the $23.66 Pro membership THAT I DIDN'T EVEN WANT.
I asked for a refund so we could charge it again so that I can get the discount. During my negotiation to get the $25 discount I said "Thanks for working with me to get this figured out, you gotta understand that I'm trying to take advantage of the promo." And the employee responded "Yeah, but in a literal sense there's no point in trying to save $25 when you're already spending $350."
HAHAHA. No. LITERALLY, the goal of the promo is to save 10% on a $250 purchase. That's the same value as purchasing all 48 bonus tracks in Mario Kart 8 Deluxe!
Condescending and disrespectful treatment from the employees tainted my birthday Switch experience. Be prepared to fight for your discount at this location and be aware that a pro membership is not required for purchase of consoles.
They also weren't able to run my Discover credit card even though it says they take it. Maybe negative stars would be more appropriate here. read more