MADE MY DAUGHTER CRY!!! Purchased a preorder for Pokémon for my daughter and they gave it away!!!! They tricked me into preordering and purchasing their monthly subscription. I was told they would be in on a certain date. I showed up, the guy told me I was there a month early. He assured I would get a call and email. They claimed to call multiple times but I received no call NO VOICEMAIL and nothing in my missed calls. The manager Erin offered to cancel my order but I'm screwed with the monthly subscription. She told me to let it expire, guess that was too hard for her to do. No customer service and gave away my stuff. What is the point of pre ordering...? read more