I like this Michaels because it's always Payne or nice start to the room, especially with yarn, usually my reason for visiting Michael! I love to crochet and there's never enough yarn. At least that's my philosophy so I can excuse my very out of control habit of buying New York and I already have boxes at home! This morning I found exactly what I was looking for, I went on the app and had a 30% off coupon plus I get my teachers discount at Michael's as well so I saved a nice bid and that is also a reason I love Michael's. Their rewards program is pretty good for a crafting store another review given it to you Straight No Chaser! And if you are a maker for a crochet person like me now is a great time to take advantage of sales in low prices at Michael's. I sure did. read more

Michaels - Arts & Crafts Near Me - Palm Beach Gardens, Florida

Excellent and friendly service from Takara. Also while checking out she took the time to show me how to access Michael's rewards. Great selection of beads if you're into making jewelry. There was a promo buy one get one 1/2 off.. there always seems to be some kind of promo throughout the store for whatever arts and crafts that you're into.. read more

You can find just about everything you need when it comes to craft. Great store for every season.

Sherrie (sp?) in the framing department is an absolute gem! She has an outstanding personality and the patience of a saint. I visited last evening to research my framing options for a poster I purchased in Charleston on my birthday road trip in 2021. It's clearly not being enjoyed rolled up in the closet; therefore, I decided it's time to break off some coin and have it professionally framed. The 65% framing sale lured me in. In my mind, I was thinking a white frame to match the white frames in my bedroom. However, in chatting with Sherrie and unrolling the poster we realized white isn't an option because the background of the poster is more of a cream color. Picture the old school paper the Declaration of Independence was inscribed on. White framing would look ridiculous! This threw me off guard and I was totally clueless as to which direction I wanted to go in. Sherrie was so patient as we paired the poster with at least 10 options. She was also very helpful providing suggestions throughout the process. In the end, I opted for a matte gold frame. I had some gift cards at home I wanted to put toward the purchase so I'm returning this evening to drop off the poster for framing. I was petrified I might tear or wrinkle the poster in transit and mentioned this to Sherrie. She understood and was kind enough to offer me a sleeve which she graciously taped my poster in. Additionally, she provided me with a printout of the estimate and informed me it secures the quoted price for two weeks. I won't need to present the quote if the sale is still on when I return. She is very knowledgeable about the materials and framing process and provided an excellent explanation as to what I can expect. It's a slight investment to frame a poster, but I assure you it's well worth it when one sees the finished product. The reality is it is a poster I will keep for a many years God wiling and the matte gold frame allows it to be paired with many decor options. I'll be sure to post a photo and report back upon completion. It takes approximately two weeks after drop-off and payment. The framing materials come from NC and the art is framed and stored in-house. Payment is made in advance. read more

Michaels - A partial pre-framing view~ - Arts & Crafts Near Me - Palm Beach Gardens, Florida

I usually enjoy getting lost in this store. The meld of art supplies, craft supplies, children's items, and seasonal whatnots definitely appeals to me. I also have found inspiration here for party decor and stamp activities. In the past, I dorked out on Christmas craft kits, especially all the fun packs of stickers and watercolor paint pads. This year, I could not believe how little Christmas items were left by the first week of December. The decorations aisle was 70% empty! Their children's art supply store brand is Creatology. I have found their pricing for paints and crayons very affordable, with a higher quality than other store brands. They also sell full art sets/kits at ridiculously low prices - $10 for over 80 items of watercolors, markers, colored pencils, etc. There always seems to be a million items on sale or discounted - usually at a generous 40% off. Likewise, I usually end up re-downloading their App while waiting in line to take another discount on any non-sale items: 20% off all items in your purchase, not just a single item. I have rarely paid full price for anything. Generally, there doesn't seem to be enough employees around to answer questions, but everyone I've encountered has been helpful. I basically ask for coupon help everytime I checkout and people are always patient. Thank you! read more

I always buy my canvases here along with a lot of my paints and brushes. Plus the staff members are always helpful and friendly. Great store for great deals!!!!! read more

There is one older manager who is just VERY rude. I bought markers and realized they were bullet, not brush and wanted to return them. They gave me a very hard time. Said I should have realized that. Super toxic lady. She rudely said they were clearance and couldn't be returned, but nowhere on the display did it say no return. Really want to like this store...but two stars instead of 1 because the younger manager lady is very nice at least. read more

Love this store! Employees are very helpful and the line at checkout always moves fast. They have great sales and I always check the website for a 20% off your total purchase coupon code (the cashier was the one that told me to do that). Excellent materials, always well stocked! read more

The manager at this location made such a wonderful impression on me! I had purchased a frame and it was cracked, so I returned it only to have the second one also be cracked. When I called to speak to the manager, Trish, she was so understanding and accommodating. She got me set up with a new frame and even had them put my poster in it. It's people like Trish that make a customer like me have a complete 180 turn-around about a store. When I had the second issue with the cracked frame, I planned on never shopping at Michaels again. But with the wonderful customer service, I absolutely will. As far as this store goes, it's in a nice location with ample parking. They have a ton of stuff! It's well lit and clean and the other employees I had contact with were also very friendly and helpful. read more

Don't ever place an online order here! After placing an online order, they called me to let me know half of my items were in stock, and that I would have to go pick them up from the pick up counter, and then stand in line and get a refund for the missing items. I told them to just cancel my entire item as I was not going to do that now it's over two weeks later and I'm still just beating the charge because they said that I picked up an order that I never picked up. Everyone that works in the store is extremely incompetent. read more

I went to this store for the first time, and bought about $300. Of supplies. Wanted to apply for the credit card , and the gal said I couldn't get the discount until the following time.,I will not go back!! Great to advertise a discount another thing to get it. Very much a scam!!!! read more

The staff here goes out of their way to be helpful, I always love coming to this location!

When your looking for certain items to make crafts, Michaels is the go to. Went to the Michaels in Legacy Place, the staff there were soooo helpful!!!! They not only helped with the online order I did (soooooo convenient & easy) but also had a nice selection of items on sale - so time to stock up on a few things. It's so nice to have helpful and cheerful employees. Sadly, you don't always get that kind of service much. It was very much appreciated!!!! read more

I recently was in the store to use a voucher I received after purchasing a very expensive cricut. They had a sale on vinyl and I got three roles from sale bin as well as a clearance cricut starter pack For $20. when I checked out I asked the check out clerk if being on clearance meant it was missing anything and she said no. I also asked her to price check my vinyl and only two were on sale (No biggie) things get placed in the wrong sections all the time. A soon as I get home I open up my new treasures to find that the clearance starter pack is missing a tool and vinyls. I'm completely disappointed as I asked the clerk if being on clearance meant it was missing items. I later get an email about my shopping experience where I'm completely honest about my dissatisfaction and would like a response back. To my surprise I get a call from Joe the manager. He offered to make it right if I bring back the clearance item and left me feeling good. When I return to the store I'm met with an incredibly rude cashier. She tells me to go back and find a replacement and of course there is not one . I went ahead and picked up another item that was $30 more than what I paid for the clearance item and would pay the difference as it's something I originally wanted. I go back to the same cashier that does the return and she only gives me $6.59 cents towards the new item. I try to explain that the voucher of $13.41 should also come off as the vouchwe is money to spend. She argues with me like I'm a moron. I try to explain the math and I'm clearly getting no where. She calls the other manager over who also doesn't understand the math. i try to explain that the voucher is money also in my account and should come off the price as well. Why should I lose my voucher because they sold me a bad product and don't have an exact replacement. The rude cashier gives me impression I should be happy with my clearance item as is because it's still worth more than what I paid. The other manager Alex replaces the tool but can't replace the missing vinyls and finds this sufficient. I leave the store as there is no understanding between any of us and call the store back to speak to the original manager joe who was incredibly kind and wanted to make this right. I wanted to explain that his manager alex cost him money. I was willing to get something that cost more money than the original item and pay the difference but because his employee and other manager couldnt understand that the voucher should count towards the item as well as what I paid I gave up. as a fellow business owner I would want to know if my employees were treating clients less than lovely as they reflect on me. I wanted joe to know he lost business and coming from a huge crafting community he's going to lose more. I will be sure to explain in all my crafting groups how micheals treats their customersI as well as putting it on my Facebook, blog, YouTube and other channels. It may seem excessive but someone has to start taking action otherwise customers continue up to be treated this way. This could have all been solved by replacing the product completely or allowing to have the full value voucher plus what I paid count towards something else purchased. I was being be punished because they sold me a product that was incomplete. They used part of my voucher for the product and would only give me the dollar currency and not the voucher portion which should be concise red Micheal's currency. You lost a customer and possibly many more because of $13.41. Good job! read more

They have an efficient curb side pickup system working as stated. Online ordering and follow up details has worked well.

I come here quite often for things in regards to my business. However, this is a last resort for me because I order wholesale for most things, but on those days when I run out and don't realize till last minute then I am forced to go to Michaels. Recently on my trips there I've seen that the shelves are totally bare. Especially in the section that I shop in. They don't restock on a regular basis and when you need help then be prepared to camp out and wait for an answer on whether or not they have back up. It's an arts and crafts store, you don't need a PHD to work here . That's all I'll say in that aspect. read more

Just worked with a newly employed staff member, Vanessa, in framing and it was the best experience I have ever had at any Michael's location (especially the framing department). I had questions about mattes and she was very honest in letting me know she was new and limited on which of my questions she could answer accurately (although she was able to answer almost all of them). She ended up being extremely helpful and went out of her way to precisely convey professionalism in regards to attentiveness and kindness. She did whatever she had to in order to ensure customer satisfaction. I was very impressed and pleased with to work with her. Will definitely be back! read more

This is a decent store for all of your crafty needs. It has all the beads, yarn, buttons, paper, paints, pens, models, trinkets, tchotchkes, canvasses and scrapbooking supplies you could ever need. It's a little ridiculous all of the little projects your brain thinks it could accomplish just by walking in the door. read more

Micheals is convenient because I live nearby. I normally would shop online. I recently bought five large canvasses (each 24x48) for a special art project. I can't buy them online because of their size. It normally takes a while to get any help there, and there is too much confusion. Not a great place to go if you are in a rush due to slow service. read more

Michaels does a "camp" for kids Monday, weds, Friday from 10-12. You are allowed to come in at any time during those hours and the crafts are really great - the parents assist....it's very reasonably priced (unlike most activities for kids) it's in an air conditioned room... all great qualities that parents, including myself love... so, I bought 3 sessions for my kids and nephews (4 kids total), signed up on the weeks we wanted to come and we're all set. The first week was very disorganized... but the craft was great and the kids enjoyed themselves. This week, we show up at 10 after 10 and was told "the room was full" and we would have to wait. So... walk around the store with 4 kids aimlessly for 20 minutes!?!? No thanks. The manager eventually set up an additional table and we went into the very hot, crowded room to the instructor giving instructions to the people that were already there. We honestly got the supplies from the manager, copied the instructions down, bought some glue from the store and went home to complete the project there. This could be such a GREAT class.. but needs to be way more organized. Possibly schedule a group from 10-11 and 11-12? this way instruction is not interrupted... also, it would be helpful if the the instructor had already completed the project so she knows what she's doing and there is an example, and the air needs to be turned down! I am so disappointed! My kids and nephews love it... but it's chaos... read more