This location is not as good as it used to be in terms of customer service and selection. Shift…read moreLead Rachel was kind and helpful, but the other employee not so much.

Great selection of movies at prices that won't break your bank account, plus all kinds of posters…read moreand video games and well there is just too much to name. The only downsize is it opens at noon time, just in time for the lunch hour crowd at the Firewheel. But it is what it is, will be back!

Justin is a solid member of the gaming community. His prices are fair and he is one of the few…read morestores that give solid trade in value. He inherited the business from his father and has evolved superbly with the times. Strong promotion of in-store events, and he fosters the atmosphere of family. Whether you are a gaming nerd or not; support this locally owned non-chain business. Tell em Kevin OpenCarry sent you. They'll know who you mean. Nothing but love and respect.

My review is based entirely on my Magic: The Gathering experiences here. They run commander,…read morepre-release, pioneer, and some other formats on an ongoing and rotating basis. I've been going to the shop since I moved to the area and really enjoy the shop. I've seen lots of diversity in the participants of the events, and the players at the shop are generally very interested in just enjoying their time and ensuring everyone else does too. The Game Master crew (Justin, Christian, Lilly) are all very friendly and helpful. My one complaint is that you can't easily find what's in stock without asking directly (to which they're very responsive - in person, over the phone, or on their discord). I'd love to see a better on-line inventory; but I understand the overhead that causes and will forgive em for it :)

Our grandson was concerned that if his parents moved to Dallas that his Pokémon hobby could not…read morecontinue so we brought him to Simplicity Esports in Firewheel Town Center for reassurance and encouragement. He was so happy to find this store and the manager was so kind and thoughtful to him on his birthday that we all left so impressed and thrilled to have such a wonderful store near to us and to his new home! We will always come back to this store for all his collecting needs as we remember the outstanding experience they gave him at such an important moment in his life!!!

Said a battery pack would fit in an Xbox controller series. Sadly did not fit. Tried to take the…read morebattery pack back and they said they only accept broken. Come for the games. Come for the cards. Not for the technical.

Fast service and quality work soldering a power port on a motherboard…read more Nothing more to add to get 85 characters

Replaced joysticks on ps5 controller. Fast & efficient service. Great prices! Will definitely…read morereturn for future service.

Worst GameStop in America…read more They don't know ANYTHING about gaming. 1 employee is gamer that plays 1 game and has no knowledge or on pretty much anything really. Just order what you need online, it's cheaper!

This location is great. It's not the closest to me but I make sure to drive out of the way to come…read moreto this one because I know i will be taken care of. There's a guy named Brett and he is so friendly and knowledgeable. He makes sure to go the extra mile for his customers. He makes me excited about gaming every time I stop in. If you are In the area you gotta stop in! I'll be back soon.

Love this Barnes and Nobles in Garland!!…read more They have a pretty darn good selection of magazines, especially crafting, cooking, lifestyle, and women focused titles. The womens book section is also excellent, lots of fiction, self-care, and inspirational reads at reasonable prices. The Starbucks inside B&N is a huge plus. Grabbing a coffee while browsing magazines or purchasing a new book makes the experience relaxing and enjoyable. The store is clean, well organized, and has a comfortable atmosphere that encourages you to stay awhile. Definitely a go-to spot for book lovers and anyone who enjoys a good magazine and coffee break! They do have restrooms here. However, people are real pigs, so the restrooms aren't very clean. Ugh. Love coming to this store! You will too!! January 2026

This is one of the better Barnes & Noble stores that I have visited. They have a large selection…read morewith great stock in just about every department. The cafe is large and despite being busy, they were super fast and incredibly friendly. I had selected a Studio Ghibli board game and when checking out, the cashier asked about my favorite Ghibli movies and made a book recommendation for me! I looked up the recommendation after and she was spot on for my interests. She truly was so kind.

We had GOAT Gaming out for my sons's 13th birthday and the kids loved it! We had used another game…read moretruck in the past and GOAT ranks above them in every way. We will 100% use them again. Thank you for a great party!

We've hired GOAT gaming truck 2 years in a row for my son's birthday because he loves it. Byron was…read moreawesome both times. He was very patient with kids in a wide range of ages, setting up games they like and helping as needed. The truck is air conditioned and stays surprisingly cool in July. The kids all seem to have a blast, and parents can relax in the house knowing Byron's got it!

Gary, did a great job with my machine that is over 20 years old. It needed a variety of fixes and…read moreGary knew exactly what to do.

My coffee table Ms PacMan machine started smoking so called Gary at Videotronix. He was super…read moreflexible about working around my schedule & showed up on time. He's been repairing machines for 40+ years so insanely knowledgeable & does not oversell you on something you don't need. He rebuilt the circuit board, replaced the motor fan within 24hrs. His pricing is very reasonable, he's a genuine person & I'd highly recommend his service to anyone.

Cancelled day of my son's party. Excuses and then ghosted us. Day after party asked how they could…read moremake it up to us, and then ghosted us again. Major Bummer!

TLDR: They missed my son's birthday and never showed up!…read more I booked with them about a week in advanced and was very excited for the gaming van to come to our party. I worked out a great deal with Darrell. The company emailed me the price which was not what Darrell and I had discussed. I replied to the email and never heard back. I text him and never heard back. Finally I called him and he assured me the price would be what we discussed. In party day I got a text about 30 minutes before they would be late to the party because they were having generator issues. Ok, no problem, I understand machines can break, so I said what time do you think you will be here? I do have to entertain kids at a party after all. Once again no response. Finally I hear back they aren't going to make it because they got a new generator but the driver of the van left with the keys. I'm not sure who runs this company, but I'd guess no one is really "running" it. They offered to make it up to me some how, but after asking a way for them to do that, no response again. Thank goodness I never paid anything upfront!