Went for a family outing could not even use the bathrooms unbelievably negative experience strongly…read morerecommend do not waste your time at this place

First off no bathrooms available. Employees rude about the bathroom situation. When I asked for…read morehelp about certain products, employees were useless. The whole store stunk, employees stunk. Store unorganized. Will spread the word....do not waste your time or money at this place. Rip off.

Kind staff, average Gamestop. Terrible return policy. Would recommend purchasing on Amazon or…read moreacross the parking lot in Target if you think you may need to return something. Staff upheld their policies, which I respect. But it's not consumer friendly. Absolutely no returns? In today's world? No thanks, I'll go shop somewhere else that's more friendly.

if I could leave 0 stars I would. terrible customer service, GameStop just opened and can't even…read moreanswer the phone so I can ask a question. opened at 11am, it is now 11:24 and I've called 4 times already just to be hung up on. yeah but if I walk in there causing a problem I'd be wrong. fuck this place, going to a different one (logged onto yelp just to leave this review, do better GameStop )

If I can seriously give them a 20 star I would my sons birthday party a 20. I can not tell you how…read moreamazing they are from the games to taking pictures. I recommend them. Birthday community events business events I recommend them 100% beyond 100%, they are amazing and my son has done everything when it comes to birthday parties and this was his only in first birthday party and they were beyond amazing.

What a great 9th birthday party for my son! All of the kids raved about how cool it was to have…read morevideo games in the driveway. We definitely use them again:)

bought 2 used games. 1 was 4.99 the other one said 1.99.he said he couldn't change the price.he…read morehad no way of doing anything at all.he looked at the price tag like i was lying.very easy to void the sale and ring it up right but no.good thing it didn't ring up 1 million because he cant do anything at all.i am reporting to the feds about this made up prices that are way different than the price tag.time for prison.this place is an illegally run joke of a company. time to boycott this shithole for good.the 30 plus people i run with are done with you and it is just going to spread like wildfire especially when this hits world wide news.you wanna break the law your going down.this will be my lifes mission to destroy your company

Wow completely disappointing. Lines thru the store but only one of the three staff working the…read moreregisters. Time to order online.

Every negative review minus maybe one is an entitled customer trying to take advantage or a…read morecustomer that doesn't understand policy. Yes, you need all of the parts of your console if you trade it in. No, you cannot return a brand-new PlayStation after you played it for 5 days. No, they will not open the store after hours just because you already paid for a game. What am I missing here? This place is great. It's Gamestop. The worst thing about it is there is always a new employee because people don't want to work there and I'm sure that is an internal issue because working retail isn't exactly a dream.

Be aware these guys close way before their posted hours. I arrived 20 minutes before closing and it…read morelooked like it had been closed for a while.

Went to GameStop today to just buy a new PS4 Pro system. Associate (really nice lady) and I got to…read moretalking while she searched the system to find any local store that had a PS4 Pro in stock. I told her about Spider-Man as a conversation time killer (didn't know today the preorders of the Spider-Man PS4 Pro System (limited edition) were being delivered). I mentioned I tried for so many months to get one through many sites to no avail as Spider-man is my childhood hero. She said they have ONE Spider-Man console that I could buy today as a customer had just cancelled his preorder. I'LL TAKE IT!! Holy crap I was excited!! BUT she said she can't sell it to me until 3:00 when stores got permission to sell the unclaimed consoles. It was 2:20 at this point. I desperately needed to sit down (I'm handicap from injuries in the Service) and said I couldn't stand there until 3 - but she said it wasn't a problem - I could go next door and sit and come back at 3, where she would sell me the console then. I double confirmed that it was indeed mine to buy and nobody else can claim it, right? Confirmed! Since I was "first" to claim it, BY GAMESTOP POLICY, it's mine now. I thanked her a lot for her help and went to sit down, really happy. Came back inside at 2:45. About 6-8 people in line. She waives me to the front and says the manager overrode her and since I left to sit down, I'm no longer "in line" and he instead is going to sell it to a guy that's standing in line now that wants one. Um what? Manager was standing right there when I was told I could go sit down (because of my injuries) and come back at 3 to buy this very console. The nice lady associate helping me said "he (manager) won't even discuss it anymore". The manager was just a few feet away and all he did was kept looking at the guy in line he decided to sell the only console to, and smiled at him while refusing to talk to me about the promise he just broke! All because I couldn't physically stand there for 20 minutes... and had their permission to sit but not be skipped over....?! The lady associate helping me, was still really nice and obviously disagreed with him and hated having to tell me what was now happening versus what was promised only 20 minutes prior. Zero complaints against her. All against that manager!! I would have sat on the floor for that time if he told me that's what I would have to do. But no. The GameStop manager lied and made a deal with this new guy instead (looked like a friend the way they kept smiling at each other while I was being told NO) who arrived long after I was in there and told I could leave and come back for this console. He wasn't even around when they promised the system to me. Another broken promise. Another lie. Another time of totally being taken advantage of just because I needed a chair for a few minutes... Sorry if all this seems stupid to even be upset about, but when you get lied to, and taken advantage of over physical injuries outside of our control - that IS something to get upset about!

Talk about some helpful staff!…read more We walked in looking for the wifi antenna for the xbox 360 and were lucky enough to find one used. There was only a price difference of $10 between a used and new one, but the lady working was very reassuring. If there were any issues, which in her experience there had only ever been one, that we could simply bring it back, no problem, and either try and get another used one or just pay the $10 difference and buy a new one. Sweet. So we walked out with what we wanted and got great service.

Hidden gem. Christian bookstore. Great coffee- loved the iced pumpkin dirty chai. Little indoor…read moreseating but great outdoor seating in a beautiful setting next to garden of the gods. You need to pay to park on weekends but free on weekdays. The guard at the gate will give you a pass to go here for 2 hours- and no wandering around the campus unless you are staying at Glen Eyrie. Delicious sandwiches- hot. Turkey Reuben was great. And roast beef sandwich was pretty good. Sandwiches come with a drink from the case and a small bag of chips.

I had high hopes for the bookstore but it was pretty small and mostly had religious books and…read moretouristy gifts. I was staying in the castle with my partner so we stopped in here to check it out and ended up getting a couple of drinks and no books. The drinks were so good we went a second time the next day! I got The Queens Cap and The Denver and both were delicious.

The price of the new and used item I was looking at were higher on post, than the same store off…read morepost, within just a few miles. The used price was also more expensive, than the same new item. No offer of lowering the used price, so they lost a sale. In fact, they pretty much didn't care that their pricing was stupid. Lost my sale, and walked out. This store also doesn't seem to offer buy online, pick up in store. That option saves even more money in the off post stores.

A little upset with this place. I was told that I had reserved a copy of Rock Band 4 band bundle,…read morebut they reserved me a copy of the game. I showed up and the game was there as promised, but it is not what I said I wanted reserved. Needless to say they have no extra band bundles so now off I go to explore other stores.

Really cool place... as fans of all things focus on the family, especially Adventure in Odyssey, I…read morecan say I may be alil bias. But this place was so cool even if u dont know much about what focus on the family has to offer. 1. Its free! 2. The whits end soda shop has very decent prices for a snack or cold treat. 3. Book store had soooo many options to look at! A rare thing this day in age. 4. Its Christian based! Good wholesome content. Everyone was kind and friendly service was great

It was a great visit to the Focus on the Family visitor center and bookstore. The visitor center…read morehas exhibits and resources for many of the ministries they run, and a great area for kids based around the long-running and very entertaining Adventures in Odyssey. There is a themed playground and hands-on exhibit from the show, and an awesome three-story slide (closed for maintenance as of 6/24, but reopening in "a few weeks"). A big part of the radio show is Whit's End Soda Shop, so of course there is food service and ice cream treats available. The bookstore brings you back to the grand days of Christian bookstores. All of the books published by FotF are available, and many more. There is a full selection of their Adventures in Odyssey books, CDs and DVDs, plus many other Christian decorations and apparel. This is an excellent place to visit whether you're a big fan of Odyssey or waiting to discover it. The children's area is free, and the bookstore prices are normal, however they do offer both a military and senior discount of 10%. We enjoyed our time greatly!