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Bronx, NY

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Took me 40min to cash out with the customer service reps pitching extras to every customer, I have no time for that.

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The Game Express

The Game Express

4.3(6 reviews)
1.6 mi•Fordham
•$$

These is why game stop should go out of business these people are the real deal. Game stop hires…read moreany one to work with them, These people actually really know about games and do know how to sell what your looking for. The customer service is out the park very friendly and welcoming. The game selections are insane I feel like taking everything home. The prices are on point, Game stop will buy a game used for $5 and will try to sell it for $30 are you kidding me. The name says it all this is a game Express spot. If your a real gamer then this should be your stop.

I was sold UAE video games for the Nintendo Switch, Beyonetta one, Beyonetta two, and Beyonetta…read morethree. When I realized that these are not USA versions, I requested a refund immediately same day. James was called by one of the associates and they only wanted to give me store credit. How is it that I walk into your store and I'm expecting USA versions of the game and you sell me UAE without letting me know? That's deception and then you don't wanna give me my money back. I've been going to your two stores for the last five years or more and spent hundreds of dollars every other day buying 2 to 3 to 4 games for your employee to say the policy is the policy and even if you come every other day and you spent thousands of dollars, we still not giving you your money back today will be my last time I will ever purchase anything in your store. I prefer to go to Best Buy GameStop and not support a local store anymore. I wish you guys a game. Express the best, and this is the reason why you like guys are losing hundreds of customers the ways you treat your customers. Those are the people that come and bring income to your store.

Gamestop - videoandgames - Updated November 2026

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