I trade my PS5 digital I get good the games I played good entertainment now I think to get the…read morelatest in games and keep for long

Best game store on fordham. Been coming here for at least 15 years. Great service. Always have the…read morelatest games but also have a great retro selection.

I'm writing a very positive review for the GameStop located at 1449 Metropolitan Avenue, Bronx N.Y…read more10462 (Parkchester location). On June 5th 2019, the sales associate who took care of me was Angelica. I went in to preorder (3) Xbox One S 1TB Fortnite SE Purple Bundle. I paid in full for my merchandise. When I left the store Angelica called me right away to let me know that the store was only getting (2) Xbox One Fortnite SE & that she was going to call the Gamestop at the Bruckner location & tell them to hold (1) for me because I had paid in full for (3). Angelica provided me with the name of the other sales associate from the Bruckner store (Stephanie) & that they will have it ready for me to pick up on Friday June 7th (release day). I was really impressed for what Angelica did as a sales associate. On June 7th 2019, I went in to pick up my (2) Xbox One Fortnite SE at the Parkchester location & John the sales associate took care of me. When I asked him if he could call the Bruckner store & let them know that I was on the way to pick up the (1) that Stephanie had put to the side for me, he was told that there was nothing there with my name on the side. John was very helpful & he told them that I had paid for (3) & that he had the (2) in his store & they had (1) at their store. He was told that there was nothing & that they were going to call the other customers who had preordered them as well & see what they can do & that they would call John back. I waited for 20 minutes & John called the Bruckner store and for some apparent reason they don't pick up the phone & never had the decency to call John back. John then call his manager & explained the situation. With all this going on John was like I can put in an order for you & let me see if another store has an extra one, he was able to find one at another location gave them my information & it was going to be shipped to their store between 1-3 business day. He went out of his way to keep me happy as a customer. I received a call on June 10th 2019 from John to tell me that he had some good news that my Xbox One Fortnite was in the store & that it was ready for pick up. When I went in Jeremy took care of me & recommended other items & I left the store with an Xbox Live 3 month, PS4 Fortnite Deep Freeze Bundle & I even preordered the Call of Duty MW Prcsn Ed GME SE1 (paid in full). The Bruckner store lost a faithful customer (which by the way I been at this store for 10 yrs) & the Parkchester gained a new one!!!! TO THE PARKCHESTER STAFF YOU GUYS ROCK!!!! They are very friendly, very helpful & courteous!!!! I'M VERY IMPRESSED WITH THE PARKCHESTER STORE!!!

I placed an order through Instacart and when Shopper arrived, Store Rep who identified as "Harmony"…read moreREFUSED service and told him "Instacart shoppers can NOT shop here". I then contacted Gamestop Corporate Office and made a formal complaint on employee who refused to provide service In addition, I called store and ask her why she was unable to show where PS 5 Power Cable was and she said INSTACART ORDERS CAN NOT BE SHOPPED AT THIS LOCATION" ..Then she RUDELY hung up the phone and Corporate Office heard the entire conversation. This took place on 05-11-26 @12pm If Gamestop does not allow instacart shoppers to purchase items than why do they hv a "Partnership" with Instacart that they are NOT HONORING?

Wonderful and smooth experience. Prompt and transparent with what was wrong with my phone. They…read morewere cheaper and faster service than ubreakifix company. Fixed my phone the same day and super friendly too. Thank you and highly recommend.

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