I purchased a pool table from a friend, and they recommended Games People Play to disassemble, move, reassemble and add new cloth. I called and they were able to get me an appointment fairly quickly. Although the move and reassembly took 9.5 hours, the job was done fine at a cost of $750 for a 6-mile move. After the techs left, we noticed a large oil or transmission fluid puddle on our driveway pavers. The next morning I called to let them know about the leak and see what they were going to offer to remedy it. Presumably the owner took the call and when I told him what had happened, he simply said, "Thanks for letting us know" and was quick to get off of the phone. Later, his excuse was that he was busy, but he didn't even offer a hint of responsibility or say he would call me back to discuss. I wrote an email detailing my dissatisfaction, and possible dispute of a portion of the final payment, so he called and left a voice mail basically giving excuses about why he was short on the phone and tried to make this my problem. He was snarky and said, "What do you want? Do you want us to come back and clean it up? I don't know what you're asking for. We did a job for you and now you say you're not going to pay for it?". If the guy had shown any concern at all, I probably would have said that we'll try and clean it up ourselves and let you know how it goes. I would strongly suggest that you have your truck maintained so this doesn't happen to another customer's driveway, however. I see why there are so many bad reviews for this store. The owner has no sense of how to deal with customers. I'm guessing he doesn't want many! I wonder what he'd think if someone left a puddle of oily, greasy waste on his driveway. Bet is wouldn't go over very well. Don't shop here, this guy's terrible with the public. read more