We were showed all of the options we had for purchasing the products that we wanted. When they did not have the flag, we wanted the lady helped us by telling us where we could possibly purchase one. She said we are a small mom and Pop operation and do not have the inventory like big stores do very acceptable reason for not having the flag we wanted. read more

A local family owned store that's a bit small looking from the outside but large shop that's so patriotic and supports so many firefighter, military and more that taking it all in is a reason to take your time and see everything available they offer. They are an American First store so most everything is made in the great ol USA. There are a few little things such as trinkets that might be imported but very very limited. Prices are not like a Walmart or any other discount store do be a bit prepared to spend a few more bucks and get real USA products. I have absolutely no issue ordering problem spending a few bucks more for a product made in the US by US employees. Accessibility is not impossible with a wheelchair or any other mobility device that you might use but there's not a large of open space in between items but still open enough to pass through fine. Restroom wasn't something I checked but I'm sure that it's accessible for disabled individuals. Staff are outstanding. They're ready to help you out in finding things that you perhaps missed and would like to know if ir of what your looking for. If you can't find anything but have an idea they might be able to special order it for you. Or they might have it in stock at their Phoenix location. As I can show you in just a few pics, items they have to look through but note that I wasn't able to add a lot of pics to this review. So many more items are for the taking. As far as ratings go, I'm a rather conservative at ratings and so very very few shops/stores get a 5 star. This business is deserving just that. So head in and take your time looking at everything they offer. You'll be surprised at what all they offer. read more

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The people are rude and the prices are ridiculous. Don't waste your time, just buy it online!

We purchased a flag pole and had it installed. The Installation was on time as scheduled, job done well and very good technician. The store had a great variety of products ... we were very pleased with the store and Service. read more

BUYER BEWARE: I was really disappointed that this company doesn't stand behind the flagpoles they sell. When my pole snapped in half after less than a year I called for help. I got... NO HELP, NO REFUND. I was told to call the manufacturer in Ohio (no refund, no help there either). I asked for help getting my pole and flag off the ground as I can't do it myself but I was told I could pay AGAIN for labor but they would only help with new pole or parts to fix. So disappointed. read more

As a another review says buyer beware, I would say buyer don't. I could've bought a flagpole and flag cheaper online I've decided to support our small town businesses and I liked the idea of warranty from them but their warranty does nothing. You are referred to the manufacturer of the pole and you have to pay for shipping of the pole and you have to coordinate and pay for someone to go out and fix it for you as well. So I might as well have done everything online on my own. No back up and support here. read more

I had driven by this location numerous times since moving from Hawaii to Prescott Valley 5 weeks ago. Today after shopping in Prescott, Arizona, I decided to stop and purchase nearly $300.00 in merchandise. A flag pole for my yard and several flags. Along with Other merchandise to be purchased were replacement flags for my motorcycle. Upon entering wearing a mask as required, I was greeted politely and I explained my pending purchase. I also asked to use a restroom before making my purchases and was told that no restroom was available for the public / customer use, due to Covid, only employees had restroom access. The employee continued talking and asking what other merchandise I needed. I advised that before telling her what I would be buying I needed to leave and a restroom. She repeatedly asked what type flags and flagpole I was looking for, even while I was heading for the door to leave. While the entire country and I are concerned about Covid, at 73 years of age my restroom request was made for a reason. My wife & I have both tested negative, had I been homeless or a vagrant I might understand her attitude, but as an obvious healthy and clean person desiring to make a purchase my restroom request should have been granted or allowed. We continued to a local Home Depot, made other purchases and used their restroom without restrictions. They aren't the only place to purchase flags or flagpoles....... I won't be going back to make any purchases..... no restrooms are available and at my age I may need to use one!! read more

Very kind and knowledgeable staff. The best place to get garden flags for every season and holiday. Cute little mom and pop shop!

Our interest in the services of this company were discouraged by the fact their installation fee increased from $175.00 to $235.00 for homes North of Pioneer Parkway. Our home is four miles from Pioneer Parkway. A $60.00 added charge for a distance of four miles was unacceptable to us. Flags Galore & More's response to our negative response to this added charge was, "Well, the line has to be drawn somewhere." Oh, really?, Neither plumbers, nor landscapers, nor carpet cleaners, nor electricians, nor handymen...well, suffice to say we know of NO company offering services and charging a penalty to homes North of Pioneer Parkway. Only Flags Galore & More applies this grossly unfair charge. We draw the line at using the services of Flags Galore & More and suggest you do the same. read more

Dealing with the people here, purchasing my flag pole and having it installed has been a most pleasurable experience. Their prices are comparable with the best deals you can get on the internet and their customer service is next to none. Flags Galore & More is an easy choice, you get to spend your money locally at a family owned business and you get quality equipment and customer service. Who could ask for more. read more

I recently visited Flags Galore and More and was surprised by the knowledge of the staff and huge selection. The staff was very helpful. I wasn't sure what I needed but they listened and made recommendations that were exactly what I was looking for. They even offered to special order items for me. It's hard to find customer service like this anymore. read more