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6 years ago

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Game-On - undefined

Game-On

2.4(9 reviews)
3.3 mi

Great setup good prices friendly staff. Cheap games! Helpful employees! Recommend! Closes early…read moreonly set back

TOTAL CRIMINALS. I…read morewent to Game On to try and sell a PS3, 2 Wii's, Cords, controllers along with 23 PS3 games, 7 Wii games and some Atari stuff. The employee on duty was too busy to help, so he asked me to leave my stuff on the green counter along with my name and number. Before I left, I took pictures of everything that I left behind. Then came the COVID lockdown. I got a call from Game On offering me a hundred bucks for everything I said no thanks and that I'd pick everything up (ebay or craigslist... I could get a lot more than 100 bucks for this stuff). But, because of this virus stuff, it took awhile to get there. When I did get out there (weekends and after work) they were always closed. I had to drive out on my lunch break to catch someone actually working. When I did, some guy (manager or owner?) tells me (without even bothering to look) that they don't have my stuff and that he doesn't know me. I'm stunned and I explain everything and show him the pictures I took (which he tried to dispute until I point out they were taken on the painted green counter right in front of him), so, with a huge eyeroll he asks me to text him the pictures. I send them along with a complete inventory. Again, he gives me an offer of $100. Again, No thank you. So, today I caught up with this guy at the Academy store to get my stuff and he comes out of the back with a PS3 (no cords or controllers) a few games and my Atari stuff. His proposal? He'll give me $100 or I can have the stuff he didn't take. THIS GUY JUST STOLE 17 PS3 games from me!!! They STOLE 2 Wiis from me. He has the audacity to claim that it's MY fault that HIS company absorbed my property. And he's all like "What do you expect me to do?" AS HE IS STANDING IN A STORE SURROUNDED BY GAMES (some of which doubtlessly were ones he STOLE from me). I mean, these games didn't evaporate; he sells games after all, so when a game goes missing in a game store's inventory it's usually because it has been SOLD. Then he starts to make this argument that if you leave things in his store too long somehow it becomes his property. The TL;DR is that these people are THIEVES. We all know that when you go into a used game store, they buy low and sell high. I get that. I even respect it from a capitalist point of view. What I don't respect is when a business just takes property that is not theirs and then shrugs and says "how is that my problem?". Then, on top of it, he's trying to insinuate that this was some kind of Oceans 11 level plot to rip him off!!! THIEVES. I hope they go out of business. STAY AWAY!!!

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Game-On - Video Game Store in Colorado Springs at 4713 N Academy!

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Video Game Store in Colorado Springs at 4713 N Academy!

Midnight Games - Game with damage due to company sticker

Midnight Games

3.1(13 reviews)
1.8 mi

I'm writing to inform you of a frustrating experience with your manager. After my wife purchased a…read moregame, I returned within the hour to request a refund. I acknowledged your policy, but politely asked if any flexibility could be considered given the timing. The manager refused, which I accepted, but then he told me I shouldn't have spent the money and gave me attitude. He went on break, and another employee--who was polite--said no refund could be processed without the manager. I waited and returned 45 minutes later, only to have the manager insist sales tax is never refunded. After I explained the law multiple times, he "relented" by claiming he was doing me a personal favor, which was condescending and inappropriate. As a customer, this experience means I won't return--and I want you to know that both the mishandling of tax and the disrespectful treatment will be something I share widely. I strongly suggest you review both refund compliance and customer service expectations for your team.

This business attaches a sticker to the ring of the disk for warranty purposes. The problem with…read morethat is these games are old and don't hold up like they use to. I started gently peeling off the sticker with soft tip tweezers and noticed the paint coming off with it. I called them and they stated if you removed the warranty sticker then it's not returnable. But the WARRANTY STICKER caused the damage?!? Then they started arguing saying "well, you peeled it off wrong, you have to warm it up 1st"... what?!? And then cause warping damage, that's not how it works! This company is the biggest gaslighter and refused to take ownership of their mistake. Do not do business with them!

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Midnight Games - Elves vs. Goblins

Elves vs. Goblins

Midnight Games

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Game-On - videogamestores - Updated May 2026

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