This is one of the best run, caring and compassionate businesses in the Capital District. Pet Spas…read morewas the only place that I would take my dog to for services. I took my maltese here for boarding and grooming for almost 16 years (my dog just passed). In this time the cost for a grooming only went up three dollars and some change! I was always happy with his cut and reasonable time it took for him to be groomed. Amy used to groom him, she was the best. My dog always came out with a big smile on his face. The staff are ALL beyond kind and considerate towards my dog and I. I boarded him at least once or twice a year (for 10 days) in the suites with the webcams. You must book early for these on holidays. I loved checking in on him and watching him play in the doggie day care (while I missed him on vacation). The staff are attentive to any medications and/or dietary needs, and will call you if there are any major problems while boarded. This business is so great that there is a strong following of people who keep it really busy, so plan ahead for a grooming and boarding. It will be worth it. I totally recommend Pet Spas and Suites. They are so personable and caring. This isn't run like a corporate pet store where you never see the same people again the next time you come in, the crates are half the size at the corporate chain pet store. I went once and they were rude. I had a friend whom the corp. chain didn't take notes on her dog who had a hip problem (nor did they listen to the owners) and the dog ended up getting hurt- requiring surgery- costing thousands of dollars and pain and suffering to her dog. That would never happen at Pet Spa. It will be sometime before I get another pup but I know where I'll be taking him/her when I do. I will miss the Pet Spa & Suites family until then. Thank you for all the love you gave my dog Caesar and the beautiful things you did to honor his life after he passed. They meant the world to me.

Very kind people, but they will NEVER cut my doodle again. They did not follow any instructions I…read moregave them and his cut is completely uneven even around his anal area they buzzed him on one side with it not being uniform to the other. The groomer did not even greet me when I came or when I arrived to pick him up. I'm very disappointed honestly.

Jessica is excellent! Both cats enjoy her company!! We've had her as a cat sitter for quite a few…read moreyears. Could be 15 years or more because she watched the old cats too!!

I cannot recommend Empire Pet Care and Jessica more highly. My husband and I used this service for…read morethe first time in January while we were away on vacation. Jessica came to our house before the trip and we were able to show her everything she needed to know to care for our cats. We received a detailed description of the visit every day as well as photos of our cats. Several of them are literally some of the best photos we have of them! Although we already liked Jessica, what really made her stand out is when there was a large snow storm. Our tenant was supposed to shovel for us, but his car broke down and he couldn't even make it home that night. We told Jessica about the situation and that our cats would be ok for a day. She said she would be fine, came by anyhow, climbed her way through over a foot of snow, and then brushed it off saying it was not a problem and we shouldn't worry about it. Now, that is dedication! I'm so glad we have found Jessica/Empire Pet Care and will no longer worry about traveling and leaving our babies behind.

Have used many times for trips, convenient to airport, good value, more flexible than most places,…read moreloves dogs, even older ones.

My dog has been here 2 times already . Very accommodating even called last minute for my dog for…read morevacation and they were very friendly. Can't beat the price and my dog is not stressed when I pick him up . Will use again

Diane is wonderful with pets and has been a trusted solution for us whenever we're unable to be…read morehome to take care of our two dogs. She gives us full reports on their behavior and status when she visits and we always feel good knowing they're in such great hands.

From the owner: Hi my name is Diane Morisseau owner of Happy pets 25+…read moreyears of service I am an LLC Insured and bonded I also hold vet asst credentials and can provide some treatment support. I also have a back ground in Dog and cat behavior which helps me provide well rounded care I do not have staff I will provide all personalized care for clients I pride myself on excellent communication to clients regarding their pets

Bernie loves going to Puppy Play as we call it!! He got a bath, nails grinded and had a Play Pal…read morewhere he didn't quite feel like playing, so it was Cuddle Time, his fave!!

Our dog loves it there and the staff is amazing. If I was rich I would let her go every day just to…read moreplay for a while

We adopted an un-trained 4 year old Olde English Bulldogge... a stubborn breed to say the least…read more.. and he liked to hump all new people... (funny but not funny) and was dog reactive to boot!! So we started looking into trainers... Thankfully I came across Upstate Canine Academy. After a very professional consult over the phone, we felt assured that this was the right place to bring our dog. We left him at the Academy for a 3 week board and train. Missed him like crazy. He came home understanding commands, don't get me wrong, it wasn't night and day, there was still a LOT of work to be done, but the work was really for us to continue the behavior instilled by the Academy trainers. We were given clear tools to work with him when they handed over the reigns. The incredible part about this facility is that they offer support for the lifetime of the dog after the board and train. (That is how assured they are of their program). Our dog has improved a lot since his initial training, and it is nice to walk him on a leash without his going ballistic when we pass by another dog... and a relief that he no longer humps our human guests when they visit our home! The staff at Upstate Academy are great. They are all dog lovers with an exceptional understanding of dog behavior. The place is clean, and you can be assured that your dog will be safe and happy while he is in training. This is a worthwhile investment.

Beware of this daycare! We have been bringing our dog here fir the past 5 1/2 years no less than 3…read moredays/week on average. She was recently out for a month with a serious gastrointestinal infection as well as an infection on her foot which resulted in two of her toes being removed. After reaching out to have Amber return to daycare with a veterinary clearance, we received the following e-mail: Hi, We hope you guys had a wonderful weekend. We miss Amber as well and are happy to hear that her vet doesn't have any concerns. That being said, daycare can be extremely active, and messy as well during play (when pools are out, mud, etc), and we would never want Amber to get further hurt or sick in a vulnerable state. Due to her extreme and sudden onset of medical issues, we feel as a team that we can no longer provide the level of specific care Amber needs at this time. As much as we would love to continue seeing her, we feel that it would not be the best decision for her medically. I appreciate your understanding, I apologize for the inconvenience, and wish you all the best. WTF??? Is upper management now veterinarians too? Who are you to override a veterinary clearance? We thought that is why you have EVERYONE sign a waiver which releases you from liability. What we see here is ageism plain & simple - you do not want to attend to a senior dog who can walk, run & play because you have no staff and cannot be bothered oh, by the way, this is after we, as loyal clients did not sue you after our dog was severely attacked at daycare by a bully dog who had only just joined. Yes, we are loyal clients, we came back, we recommended you to others, you used our dog as a test dog for meets & greets with potential new clients! We have never been in arrears for payment, oh wait, we actually paid in advance! This is NOT how you treat clients! We will be taking our loyalty, money & sweet girl elsewhere, this is all on you, you should be ashamed as there is no reason why she cannot come back, but after the way you just treated us, never again at UCA.

Update: Our dog Deefer just spent an excellent 9 days at Hounds on the Hudson while we were out of…read morethe country on vacation. This was our first time leaving him for more than a weekend. We now live in Brooklyn but drove him to Albany (where some of our family lives) specifically so he could board here. What a delight for him (and us). He had the best time staying there, running around, swimming, exploring and getting such good socialization time. Jen and the team kept us updated with daily texts, pics and videos. It really felt to us that Jen and her team know our dog really well, and are well able to take care of him. Definitely worth the trip for us knowing he's being so well taken care off, and isn't stuck in one room for a week with one walk a day. Definitely our go-to spot for long term daycare. Thank you Jen and team :)

Hounds on the Hudson has moved from Albany. Last year, a sustainable clothing store moved into the…read morespace. I don't wish to delete my previous review because I really did have difficulty getting a response from the business, but the owner did eventually contact me. I think it was months later. She seemed very nice. She was very apologetic. She said she never noticed my phone messages or emails. The business was having technical difficulties and she assured me the problem was an aberration. I'm happy to see that the business has a better website and is doing well enough to expand to two locations. Sending my best wishes.

Recently we had our Zoey spend a week at Carter Dog Boarding. We were going away for vacation and…read morewanted to leave her someplace where we knew she'd get the attention she needed, but would also be socialzed. Zoey had an amazing time! We also got some super fancy pictures of her and a report card! (She got an A) We love this place! We've already booked her for June!

I have nothing but great things to say about Leandra. She was awesome !!!!!! Contacted on Wednesday…read moreand meet and greet with my big little boy in Thursday and service was provided Saturday into Sunday. Her home was very clean and neat. She was ready for his little anxiety (so sorry) moment. Lol. But after my last sitter left and no longer keeps medium breeds, Leandra came to the rescue. Her heart and passion goes into doing this. The pictures during the day settled my family nerves. Thank to you so much !! I'll be back.

5 Stars!!! Liz is an amazing dog trainer!!! She cares so…read moremuch about dogs and wants all dogs to be happy and well cared for with loving families. I called Liz totally desperate after bringing our adorable puppy home at 8 weeks. We were having a very difficult time with crate training and really had no clue how to take care of a dog. I had read plenty on the subject before bringing our sweet new puppy home, but with the reality of a little ball of furry sweetness wreaking havoc on our household, my research and reading was just not enough. We needed HELP!!! We were a family who never had a dog before with limited positive interactions with dogs (many negative ones on my end as a child and young adult). We had no idea what we were doing! Liz was so patient and understanding with us, I honestly don't know what we would have done without her! She helped us to understand what goes on in a puppy's mind and taught us what to do in terms of crate and potty training, biting, chewing, jumping, impulsivity, general commands like "Wait" and :sit", as well as very important commands like "Come" and "Leave it". I never felt alone while Liz was working with us, even when she wasn't training at our house. When I texted her with questions, she always got back to me in a timely manner. She never made me feel like I was a nuisance or was bothering her, and she always made me feel like I was supported throughout the training period (and she still does!). We started out as trainer/client but now are more like friends and family. Cannot express how grateful that we found Liz when we did. She has so much knowledge and presents it in such a kind and caring way. When you work with Liz, you feel like she is a friend or family member rather than someone you are paying to teach you how to train your dog. She's the best! Hire her, you will be so glad you did!!!.