12 hours ago
First off if I could give this establishment 0 stars I would but please accept the 1 star rating as a mercy gift.
I came into Game Attic to inquire about Masters of the Universe items, and they had an awesome statue of skeletor, me and my wife had just eaten at the food court and she had food in a bag and theres a sign that says no food or drink so she waited at the door, when I saw the statue I wanted to show it to my wife to get the ok to purchase I asked the what I'm assuming was what passed for a manager if it was ok if she brought her food in long enough for me to show her the statue, he said yes then proceeded to mumble rude things under his breath because she had a drink as well, (which she never took a drink of at all) after the third rude comment I'd had enough and let him know that his idiotic and immature attitude just cost them a 160 purchase, and left, sadly a 7 dollar meal still in bag and a drink untouched must have just ruined his day, for future reference from one store manager to another when a patron asks permission to do something and you agree to let them, it's pretty much viewed as rude and childish to make rude comments when no rule was broken, on the bright side of this horrific visit, I just went to Mondo's website and ordered one for 10 bucks more that is hassle free and brand new. Game Attic is a pretty accurate description of your establishment because what passes as customer service there reminds me of a venture through the dark ages. After reading the other horror stories of customers being cursed at I'm glad my first visit to your cave will also be the last. If I can offer a friendly piece of advice to you it's watch your mouth to people, your customers pay your bills, and ultimately provide your inventory to resell, and with so many other avenues available for people now, you may find more and more people doing just what I did paying 10 dollars more and going somewhere else for their purchases, and while one 160 dollar sale might mean nothing in terms of profit margin, the truth in this review will hopefully steer someone else away from such unprofessional behavior, and that my friend is priceless. Have a great day and thanks for showing me why, I continue to have great management skills, God Bless read more