To all the staff and management at the Galway clinic. From the moment I arrived at the A&E Dept in the Galway clinic I was looked after immediately in the most professional and caring way anyone could ask for. I had an Mri scan and referred to Dr Odhran Murray. Top class most caring and a total professional in every way. He went way and above what was required to get me the urgent care I needed. Examined me carefully and listened to everything I had to say. He thoroughly explained the serious problem I had and gave his very professional advice. I felt immediately he cared and I could trust him with my life. He also a thorough gentleman someone you can relate to immediately. He is a credit to his profession and a top class surgeon. Go raibh míle maith agat Odhráin beidh mé fíor bhuíoch duit í gcónaí. Rath Dé ort agus do chlann í gcónaí. To all the staff in the Orthopedic unit nurses, admin, theatre staff, and catering staff for the thorough caring and professionalism care I was given. I will be forever grateful to you all. You all are a credit to the Galway clinic and I could not speak highly enough of you all. Go raibh míle maith agaibh uilig agus guím gach rath oraibh i gcónaí Pádraig Ó h-Éanacháin Tuar Mhic Éadaigh Co Mhaigh Eo. read more

My dad works here so I come here quite often as both a patient and a medical student. The hospital is extremely clean and well kept, one of the best private hospitals I've ever been to, and an exact replica of the Hermitage in Dublin. The hospital itself is architecturally beautiful with a grand piano, Japanese garden, Harry Potter-esque chess set in the garden, carpeted halls for the consultants suites etc. They have also built a new two story car park which is very handy as it was so difficult to find spaces before. Buses leave to and from the hospital to the city centre and Newcastle every hour from just outside the entrance, and inside they have an ATM, chapel, pharmacy, newsagent and a post box. I have the physiotherapy services a few times for my knee injury and another issue with my elbow and found them excellent, very knowledgable and professional. They also have Shockwave therapy for tendonitis and plantar fasciitis which I found quite effective albeit sore. All the doctors I've seen here were excellent and gave a proper examination instead of rushing though like what I find in public places. I usually get an appointment straight away via my dad, or otherwise within a week or two. However, different consultants have different wait times, but it's usually no more than a week or two in general. Clinic waiting times also vary, I've waited 30 mins for one consultant and over an hour of another. Earlier in the morning the less you have to wait as there's less people and risk of delays in front of you. The MRI services are another thing which I've used a number of times, and it's all very efficient and on time. I never waited more than 5 mins from my appointment time, and VHI covers MRI as well. The Emergency department is only open from 10am to 6pm on weekdays and 5pm on weekends and holidays, so if it's the night you would have to go to UCH I'd say. As a student on the wards, I must say it's quite luxurious and almost like a hotel! Patient's get a mini TV and radio attached to their beds which is something you would never get in a public hospital. Its a lot quieter and the wards are not overrun by students. The food in the cafeteria is, like all hospitals in my opinion, not great. I can never understand why hospitals encourage healthy eating yet serve mostly unhealthy things. The salads and sandwiches are pretty standard, as in caesar salad and a deli bar but the main courses dishes are all quite greasy and not exactly "heart friendly". A lot of meaty and greasy stuff, but they do have a hit and miss salad bar. Overall: Good quality care and you indeed get what you pay for Quality of care: 5/5 Facilities: 5/5 Price: Exorbitantly expensive unless you have full health insurance. But be prepared to pay consultation fees upfront and claim later, which vary between and consultants but are around €150 for a regular consultation and cheaper at follow ups. Physio is €60, and A&E is €150. Food: 2/5 Access: 3/4- a pain to get to unless you drive as the buses are very infrequent. read more

My dad passed away in Galway clinic in early February. He was a fit man only turned 54 two months prior he went in there on a Friday morning with breathing difficulties a man that never smoked or drank he was diagnosed with pulmonary fibrosis 8 months previously and I do not think he got the treatment that should have been provided he was told while myself and mom were sitting there that he will not see heaven anytime soon that evening he was put on a ventilator and my dad never came home. So I will be giving this hospital 1 review because there isn't a option for me to put 0. There is alot more to say but I won't type it here. I'm very young in my 20s and have to frow up now with no father in my life. I personally feeling because its a private hospital its all got to do with money. read more

You know you're on private healthcare when you walk into this bizarrely grandiose hospital's foyer. I mean, there's a Grand Piano. Not grand as in 'OK', grand as in massive. As in expensive. As in; "I've stayed in hotels that aren't this nice". But all that glitters is not gold, as the beautifully laid out cafeteria regularly inflicts "Grease; the breakfast" on it's unsuspecting customers. Now, don't get me wrong, I'd eat dry-wall slathered in butter and bacon, but even for me this was too much. I don't think I've ever felt so unhealthy after a meal, not ill, just unhealthy. I think my heart was actually wheezing afterwards. So, word to the wise, get the salad. And it's also a bitch to get to if you're not driving. Though that's probably more down to Galway's appalling bus service, which makes less than no sense on a good day. My advice would be to get the bus as far as GMIT, from which you can get an un-advertised shuttle bus direct to the hospital from the hotel across the street. I think it comes every fifteen minutes, and is driven by nice man from Monaghan. Yes, technically, you can get a bus direct to the hospital from Eyre Square. But in three attempts I missed it every time, so get the shuttle or a taxi. read more

This clinic deserves more than 5 stars. I have been visiting the clinic for a while now and I have found the receptionist Siobhan, the cafeteria staff, the doctors, nurses and almost everyone there are kind and very keen to help at all time. They take pride in what they do, i am so grateful to have met these lovely people. I have been in for an MRI, for scans and on multiple occasions for minor issues. and i have to admit they are the best. The clinic itself has a very pleasant vibe, the chapel is as peaceful as it gets. However not everyone is so kind and helpful, one of the lady at reception who is probably in her 60s with very short hair, smallish to medium size, Margaret if im not wrong. The kind of person who is very unhelpful, judgmental and have a pure lazy attitude (my opinion of her). Her favorite line is '' SORRY WE WOULDN'T KNOW HOW TO HELP'' .She works there and she is asks me about the extension, which i obviously didn't know. But isn't that her job to figure how to contact a room in the clinic, after all she is working at the main reception lobby. Even if you on purpose try to speak to another staff, she will make it her business to tell you her opinion. I usually avoid this type of person, but i had an urgent matter and I had to make contact with a family member who actually works there. She told me that i shouldn't disturb the family member attending a lecture which was non of her business in the first place she was totally out of line. If it wasn't an emergency matter I wouldn't have been there in the first place. she apparently has the wrong idea of what her role is as a receptionist. Come to think of it she reminds me of the British comedy 'Little Britain' where David Williams plays as the receptionist in a travel agency.. 'THE COMPUTER SAYS NO'... read more

Had an appointment recently in The Galway Clinic, €180 for less than ten minutes with the Consultant. It is like a conveyer belt. The Consultant was very rushed with me and felt he just wanted the next person in as quickly as possible. I was sent home with a prescription for painkillers instead of finding out what was causing the pain. Also had scan which was going to be paid for by my insurance company. I do hope I won't have to go back any time soon. I will have to go elsewhere for second opinion. Disgraceful. read more