1. Joe Nolan Dental

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Galway, G

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Joe Nolan Dental

5.0 (3 reviews)
Open • 8:00 am - 5:00 pm

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13 days ago

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2 years ago

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Gate Clinic - Galway Gate Clinic, Dentists, Galway

Gate Clinic

3.7(6 reviews)
0.2 km

AVOID!!! I had an emergency extraction done from here…read more Everything went great until after the procedure when I ran into issues regarding a sick cert and an extremely rude staff member. I asked the secretary for a sick cert after my procedure, she said that was fine and would send it to me ASAP via email. When I got home I noticed that the days on the sick cert were incorrect. I rang back up and tried to explain my situation to a woman called Jeannis Mobe. However Jeannis was just extremely dismissive, unhelpful and condescending. She said that there was absolutely nothing she could do to help me. Even though it was her that inputted the incorrect dates in the first place! She completely disregarded anything that I had to say. Didn't listen to a word she then proceeded to hang the phone up on me. I tried calling back 3 times and no answer, until the 4th time. Another lovely secretary then answered the phone and assured me everything would be okay and she would sort this out. I had to drive back down to the practice shortly after having my extraction to collect this sick cert again. All of this added stress right after a complex extraction was the last thing I needed or wanted. When I went down to the practice the other secretary had no problem in doing out my cert! She was extremely nice, very helpful and even went the extra mile for me. Because of my extremely hostile encounter with Jeannis, I have decided to cancel all of my future appointments with this clinic and will seek another practice instead. It was such a shame too because my experience in here was overall great, however this one thing had just turned me off ever returning.

Many thanks for answering my message about making an appointment. It great to feel that my enquiry…read morehas been listened too. I also have a friend who is looking for a local Dentist and I will get her to make an appointment also.

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