Great experience with Tiny Jewel Box from start to finish. I brought my Cartier Santos in for…read moreservice and Charlie was incredibly helpful in store. Steven also kept me updated throughout the process and made everything easy and straightforward. Cartier ultimately completed the service at no charge, which was a great surprise. The communication and customer service throughout the entire process were excellent. I really appreciated how well I was taken care of and will definitely be back. Highly recommend Tiny Jewel Box, and a special thank you to Charlie and Steven!

I would like to recognize Mark for providing exceptional customer service while helping my wife get…read moreher Rolex serviced. From the moment we dropped it off Mark kept us informed with consistent updates throughout the entire process, giving us complete confidence that everything was being handled with care. His professionalism, communication, and attention to detail made what could have been a stressful experience completely seamless. It's rare to find someone so dedicated to ensuring customers feel valued every step of the way. This store has provided one of the best customer service experiences I've ever had. Between the knowledgeable staff and the genuine care they show their customers, I wouldn't hesitate to recommend this location to anyone. Thank you, Mark, for your impeccable service and for making this such a positive experience.

Over the past few years, I've patronized RLJ to: purchase jewelry; sell jewelry; get appraisals of…read moreindividual pieces of jewelry; repair jewelry; and change out old watch batteries for new ones. I've been happy with all of the results. The staff is knowledgeable and straight forward. I've worked with Rob, Lori and Lal. As others have mentioned, it's a very convenient downtown location, across the street from Macy's. A high degree of professionalism is found here.

Quick, easy and professional service. I stopped in to get my watch battery replaced. It took about…read more3 minutes from start to finish and cost $19 (with taxes). The jewelry itself that they were selling looked ok, nothing really wowed me. Overall I would recommend them for their services.

100% would recommend for custom work. I got my engagement ring custom set here after doing copious…read moreresearch on DC area jewelers (yes, all the ones you're thinking about). I'm extremely detail oriented and particular, and Ideal Cut is a hidden gem of quality + value. The shop itself is plain -- don't let that fool you. The handiwork is awesome and the prices are incredibly reasonable specifically because (1) genuine honesty, and (2) lack of insane real estate overhead and working capital that any other jeweler with a flashy showroom prices into the markups they pass onto customers. Mr. Tan spent hours with me while I showed him drawings and designs of the custom setting I wanted. He made multiple CAD adjustments as we sat side by side until I was 100% happy. Again, other jewelers have fine print and will charge you extra past the [second] modification or past the wax stage. I love my ring and felt I had an empathetic and creative partner in bringing it to life.

They were SO speedy especially compared to the other quotes I got that said WEEKS, they did it in…read moreHOURS. Highly recommend getting a quote beforehand because this ended up saving me money. Happy with the job they did

Was in town for my sons wedding and needed a link added to my watch. I was on foot so went to the…read morenearest jeweler and they didn't do repairs but referred me to Market St. I walked in and was greeted with a lovely smile and had my watch repaired in 5 minutes! Recommend!

A $500 non-refundable deposit to LOOK at a diamond should tell you everything you need about this…read moreplace. I was on the hunt for a lab grown diamond but happened to see a natural diamond I really liked. I emailed to make an appointment to see this diamond in person, and they responded that natural diamonds require a non-refundable deposit of $500 to VIEW EACH diamond. Not to buy, not to place on hold, just to look at. I would understand if they wanted a refundable deposit to make sure I showed up for the appointment or a smaller fee of $50 for shipping/insurance but $500? I asked for clarification on why this amount was so high, and I was met with an avoidant non-answer (see photos of the email chain). I wanted a lab grown diamond, which for them, would not require deposit to view. But, this experience raises red flags that I don't want to do business with them, lab grown or natural. I felt it necessary to leave a review for the community to be aware.

I have loved Catbird ever since my friend first introduced me years back. This was my first visit…read moreto the Georgetown location and we made an appointment for another zapped bracelet. I really love their jewelry - it is dainty yet durable. I've had several of my pieces for years, and added another this time. I now have 3 bracelets and 3 rings, all that I wear daily. The customer service here is fantastic and the prices are reasonable for the quality. Highly recommend stopping by any of their stores!

I've been a fan of Catbird for years. I've shopped in their LA location, Soho NYC and Brooklyn…read morelocations, so I was excited to check out this new Georgetown location as it's currently the closest to me. This was yet another great experience at Catbird! I came in already knowing the necklace I wanted to get and having an idea of a few rings I wanted to try on. I came on a Friday morning right by opening. Parking in Georgetown is definitely challenging; but you can find free street parking ~0.3-0.7 miles away in the residential areas if you circle around a bit and walk over. There was one employee there when I arrived and she was incredibly attentive, friendly, and helpful! They didn't have the Sylvie Medallion I wanted in stock but given that the necklace has an engraving option, this made sense. I wanted to come in and try it on though to gauge size of the pendant itself as well as figure out which chain length I wanted. The employee who was present totally understood this and produced another necklace pendant that was the same size and measured it with a ruler to double check, pulled out the exact chain I was thinking of and let me try out different samples wearing the necklace. I was able to pick out the chain I wanted and confirm the necklace was the size I wanted. I also tried on a bunch of rings to narrow down what I wanted and she was so patient with me as I tried several rings in multiple sizes to determine what fit and looked the best paired with my current stack. This location has a lot of jewelry on site, but if you're coming from far maybe call in advance just in case if you want to carry the jewelry out of store. I was able to order my necklace in store and have it shipped to my home with the custom engraving I wanted so that worked for me.

Great service. Beautiful jewelry. I have come to I. Gorman for more than 25 years and always been…read morehappy with both purchases and repairs.

Good one of a kind pieces. Very nice. No pressure just showed me the things I asked to see. All…read moregood u should shop for valentines engagement et all there vice sales or mall jeweler

The best women's boutique in DC! The owner was incredibly kind and helped me pick out this dress…read morefor a wedding (only $70 and got lots of compliments). Lots of reasonably priced jewelry (got an Anthro lookalike necklace for $20), tons of purses, scarfs, etc!

This boutique is lovely! Walked out of European Wax after an appointment and stumbled upon this…read moreplace. Lovely Turkish pieces and lots of jewelry that you can tell is great quality and very affordable! Bought some sunglasses and some hoops, but will definitely be back for more.

I can't say enough good things about this place, one of my creative homes here in DC! Dan has…read morecreated such a beautiful, light-filled space that's equipped with pretty much any tool or equipment you might need to bring any idea to life. The classes themselves are fantastic - you'll learn by doing, but also by watching an expert demonstrate for you, and getting as much help as you may need throughout. It's a good balance: you'll build your skill set and learn the practicalities of metalsmithing, but also learn to understand your own creative vision, which you can work on during open studio hours. The vibe is really chill (Dan plays great music!), all the teachers are kind and helpful and supportive, your fellow students are all interesting and fun, and overall this is the kind of space where you feel like you're able to make mistakes and still learn and grow from them. If you've ever wanted to learn the true craft of metalsmithing to make fine jewelry, this is the place to do it.

Dan did an amazing job on my pieces and the shop itself is such a cool place!! 10/10 recommend.read more

Not thr easiest to find and inside is a bit cluttered, but Rahul is amazing. No upsetting or…read morepressure tactics. He is super knowledgeable and gives great advice. We upgraded an engagement ring and the whole process was super smooth and leaves us wanting to come back! They do great work, he is very patient, and treats his customers well. I highly recommend Atlantic Gems!

I recently inherited my beloved aunt's wedding ring (who passed in 2020) from my incredible mom…read more(who passed in 2021). My dad brought it to me the weekend before Thanksgiving and we were on a mission to find a local jeweler to trust with resizing it. Rahul and Isabelle were patient and more than understanding when my dad wanted to do more research before leaving our special ring behind. Upon reading his other yelp reviews, and their professionalism when dealing with us the first time, we decided Atlantic Gems was the jeweler to trust. Even with the Thanksgiving holiday, I received the ring back in just a little over a week, and I couldn't be happier with the results. I will definitely be back for all jewelry repair, resetting and resizing needs for years to come. Not only do I give them 5 stars, but so does my dad (a tough customer in Michigan)!

We had such a great experience at Ascot Diamonds! My boyfriend and I came in knowing very little…read moreabout engagement rings, and Scott and Kyrsten made the whole process feel easy and comfortable. Kyrsten helped me figure out what diamond cut, setting, carat size, and even ring size suited me best, and she was incredibly patient explaining everything along the way. I especially loved that they had both timeless and vintage-inspired options, since I was drawn to an Old European cut with a solitaire cathedral setting. The whole visit felt relaxed, informative, and never pushy. We left feeling much more confident about what to look for and really appreciated how helpful everyone was.

Honestly, I was initially fairly disappointed that they didn't have any sample rings to try on…read more That's probably failure on my part for not doing thorough research on the ring shop. Everything is custom made so they only have the diamonds and a few sample holders that you can hold the diamond in with tweezers and hover in the sample ring band. We are in the initial phases of ring shopping so we haven't gotten too far in the process with Ascot. What I will say is I was also initially disappointed with the customer service. The man helping us didn't seem super friendly. He seems passionate about talking about his ring knowledge but not about MY experience if that makes sense. I was probably being a bit cranky that the ring shop wasn't what I expected. So maybe he was giving me the same energy in return. They had tons of diamond choices, but if you're looking for larger carat sizes you might not find it here. He only brought out the carat sizes in 2-3 carat range. I believe they can order what you want, but they didn't have anything in store to try on. When I asked to see a bigger carat for the emerald he said that's all they had (size 3 carat). There weren't a ton of band selections in office to try on either. They have lab and natural diamonds. I didn't see the process but my boyfriend said the prices were reasonable. Just remember they price everything out individually since you're customizing the ring. Also, the ambiance of the ring shop wasn't the best. It just looked like an office which made the experience not feel as special like "wow! I'm in a ring shop and we are really doing this." All of that is part of the experience when shopping. You need to book an appointment in advance. There's street parking, but you have to pay for the street or garage parking. There's no parking validation available. Overall, we might give them another chance once I have a better idea of what it is I want. If you're not sure what you want this might not be the place for you since everything is based on you customizing it. I really want to like this place but I wish they made the experience a bit nicer on their customers. They offer 3D print option of the ring which takes some time but that's the best they can do for us visual folks.