I've been going to this group for years. Last year my wife was diagnosed with a retinal detachment…read moreand they had her go to emergency surgery in Medford and saved her vision. This year I got my prescription there but bought my glasses at eye mart express to save money. My vision was horrible with my new glasses. My glasses made me dizzy and blurry even though the prescription was correct. I went back to the office and had them look at my problem. They spent a half hour looking over my problem and were able correct my problem by adjusting my the angle of the lenses in the frames. Can't say enough good things about this group.

So I went there last June 2025. I was having trouble with my right eye…read more I was told that my eyes are just imbalanced. Gave me a prescription for glasses, both reading and driving. I had the prescription glasses made only problem was no difference in my right eye vision. This year I went to another eye doctor (Rouge Eye Care) here and was told that I have a larger cataract in that eye!!! He has sent me to a surgeon. Avoid this, Dr. I spent a few hundred on the glasses!

I shopped at this store frequently. Recently made a purchase here for a gift only to find the…read morerecipient had received a similar gift -of course! :( I went back for an exchange/in-store credit as i was actually going to purchase something else I saw that was custom/more expensive. The staff person immediately was curt and when asked to check with her manager, she returned to say all sales were final. The item I purchased was discounted but it did not say that it was a final sale on the merchandise or my receipt- which was never even asked for. I like to shop local when I can. But local businesses who refuse to kindly work with the consumer is why it's not easy to do so -their loss.

We walked into this shop to book our hellgate riverboat excursion. Usually little shops like this…read moreare cheesy and filled with cheapo items. Not this place! Fantastic high quality items, and I was very, very impressed!! I found a cute little sign which I bought, my daughter found a large Oregon made chocolate bar filled with huckleberries which she liked. My husband found a book on the history of Grants Pass. They also sell items like hats, sunglasses, suntan lotion and the like. Great little shop and I would absolutely come back again!

My wife broke a prong off of her wedding ring and lost one of the guard diamonds. Based on the…read morereviews we selected this store which does repairs in house. I know diamonds, so I brought them a new guard diamond to install which was higher quality than the original. The pricing was very fair and the turn around time was quicker than promised. I inspected the setting and the quality of the repair is better than the original. I would recommend this company for any repairs of your fine jewelry without hesitation.

Lucy, the manager, is so personable and professional. She made it easy for me to look as a first…read moretime visitor and comfortable enough to want to return.

I Love the staff they are kind and respectful. The Eye…read moreSurgeon Dr. Oliva did a corneal transplant and it is still living and doing well, after 2 previous tries from a different place in California by their eye surgeon, which both failed within 30 days. My new one was transplanted by Dr. Oliva on June 4th, 2024 still going strong 6+ months Later. I feel very grateful to have such a skilled professional working on my eyes. My eye journey will continue for as long as I can see. I will add a new Dr. in the Medical Eye Center for my Glaucoma. We are scheduled to meet soon. Happy to be with such wonderful people!! Sweet Lee LoveS

I thought this place was efficient and a good place to go. Today I'm seriously questioning that. My…read morefriend had heart surgery in February. He was seen at the medical Eye Center in May and found that he needed cataract surgery. We needed to do that after the six month mark from the heart surgery. So we made an appointment in August one week after the six month mark. The morning of our appointment in August they called and canceled it because we need a clearance from the doctor. I don't know exactly why is it that we could not have been told this in May, June or July? Why so cavalierly waste our time over something that they knew ahead of time they needed? It's not respectful it's not efficient and it's definitely no way to treat people.

I see that a Ronald had the same experience that I had due to a worker named Stephanie. She…read morerefused to bill my VSP insurance correctly, and as he stated, she was yelling at me a couple times over the phone. They are a VSP provider. I had the eye exam on 9/3025 and it took until 12/30/25 to actually get the glasses because of her not doing her job correctly. I have gone there about 20+years and this was not the first time she would not bill VSP correctly. I am praying for her because it's very obvious there is something not right in her life. She can destroy Cascade eye center if she doesn't stop her outrageous actions, or maybe she should not work there. It would be nice if she, or someone would at least apologize.

One of the best run businesses in Grants Pass, both the Eyecare Center and the Surgery Center are…read morewell-staffed with competent staff who are well trained, compassionate and the best teamwork I've ever seen. I've been going there for more than four years and just had 20/20 vision restored by my wonderful surgeon and general ophthalmologist, Dr. R.D. Leavitt. I I have never appreciated going to a specialist, as much as I do when I go to Cascade.

My late Father bought me a beautiful sunstone bracelet from this store a couple years ago for my…read morebirthday. With the bit of inheritance I received I requested having a matching ring and earrings made with bezel set sunstones like my bracelet. I also had a small diamond I was gifted from my aunt that I requested to have incorporated into the ring. Elyse was so prompt and willing to create my custom requests. The cost of the jewelry was very fair and communication throughout the process was wonderful. I am very thankful for these beautiful keepsakes.

First opening as Douglas Fine Jewelry in downtown Bend, Oregon in 2001. The Douglas family changed…read morethe name to The Sunstone Store nearly a dozen years later. Steve & Elyse Douglas were designing and crafting their jewelry using many traditional gemstones in those days. They supplied all manner of jewelry related services for 20 years. Closing the retail store in 2021, they moved to Grants Pass and now operate their on-line web store, still creating unique and beautiful jewelry but now specializing in incorporating Oregon's rare and lovely State Gem---Sunstone! The on-line store has hundreds of unique jewelry choices. Check out this amazing, all natural gemstone mined in Southeaster Oregon. The Sunstone Store has earrings, necklaces, rings, engagement rings, bracelets and more! All set with the gorgeous colors of Oregon Sunstone that occur naturally in what is sometimes called The Oregon Outback region of state.

I walked into this place after visiting several other antique stores and got really good vibes from…read morethe sweet lady behind the counter! They sell some decadent fresh chocolates too! The owners have a nice mix of old and new decor and just fun stuff !! Everyone was friendly!

In this age where EVERYONE carries a camera in their pocket, I can't believe that I was chastised…read morefor taking a photo of a cute sign. There was no sign saying I couldn't, and that's a stupid outdated policy in today's world anyway. It's how we share with friends, spreading the word about what we like. I was trying to get a shot of a sign I wanted to send to some friends and she walked up to me like I'm a kid and said "Photography is not allowed." (For the record I'm in my 70s.) I guess the logic is I'll photograph it, go home and recreate it, spending way more time and money that would make it more expensive than simply shelling out the $7 for it. Really? C'mon, use some logic. Because of the condescension, I left the store instead of staying and buying something else. So, because she wouldn't let me take a simple photo to share on social media, which could have generated some more customers, she lost whatever sales I would have provided, shot a hole in the goodwill it would have created, and generated this poor review. Smooth move, better to make customers feel welcome and let them share than insulted and lose sales. But, who knows? Maybe it's some brilliant marketing strategy I just don't see.