The staff at the facility is top notch. Always smiling and wonderful to deal with…read more Corporate policy is horrible and reconsider signing contract because they will up your rent as often as they want whenever they want. If you decide to store with them be on the lookout for rate increases as a thank you for being a good customer!

I have done business with them for several years, even through a change of hands and they are very…read morepersonable!! Recently I emptied my unit and no longer need it and the staff went above and beyond to help me out. I cannot say enough good things about them. Highly recommended!!! 5 stars isn't enough.

Ugh. If you are a student, you pay storage charges up front for a summer or a semester, so if you…read morego over the storage time by even a day you end up paying double what you intended to pay. But that's not even the issue, since that is in their fine print. The issue is that these people are impossible to reach by phone. They picked up my son's belongings in May, but on their website there was nothing listed as being in storage for him to get back. The office was closed over Labor Day weekend, which is a very busy move-in weekend for students at the local universities, and they had a phone message saying nobody would be in their office answering their phone and that you should text this other number. Texting that number produced no results. Honestly, the best option for storage is to rent a storage unit and bring things to it yourself so that you don't get overcharged and jerked around by OnDemand storage.

AN AWFUL EXPERIENCE I used this company to store belongings…read moreover Summer 2017 with great success. As a result, I used them in 2018 as well, and urge anyone considering using this company to avoid doing so. OnDemand called me the day before my pick-up to ask to reschedule, promising a discount. I agreed to this. A charge was billed to my credit card but I never received an invoice, indicating that I'd received a discount. When I finally received an invoice (after repeated emails), I had not received the promised discount. Most problematically, when my belongings were returned, a desk was very damaged and a $200 rug was not returned at all. OnDemand has refused to provide any reimbursement, noting that I did not purchase insurance. At no point was the option to buy insurance made prominently available. Customer service has been slow to respond to my emails, often waiting until I have sent two or three over the course of several weeks. I will not be using this company again and I do not recommend using them either.

Great piano movers. My job was straightforward but the timefame was last-minute and tight. Mike at…read moreCarroll's bent over backward and beyond to accommodate my needs. The two movers, Dejan and Andrew, were personable and efficient. Need a piano moved on the Vineyard? I could not recommend these folks highly enough. First rate!

I have moved several times in the last few years. Working with Carroll's was the best experience…read moreI've ever had. Paul and Dean picked up my furniture. They were extremely careful with not just the protection materials but also the actual moving. Everything arrived in perfect condition thanks to both teams. Paul and Dean delivered my furniture. They were also extremely careful and easy to work with. Both teams were very professional, courteous and had a sincere interest in treating my furniture as if it was their own. The communication regarding pick up and delivery was timely and accurate from both the office and drivers. I would highly recommend Carroll's M.V.R.T.

It was easy to schedule and I was looking forward to giving a positive review. The day of the…read moredelivery I waited around all morning, about 1pm I get an email canceling the delivery. Didn't even get a call. Now I need to find a new storage solution AND reschedule the work that was supposed to be done next week because I won't be able to have my stuff out in time. Terrible company and terrible service.

An excellent company to deal with. Prices couldn't be better. And the staff from the New Bedford…read moreoffice were superb. Thank you for what I needed when I needed it.

McCarthy Movers of Weymouth (Rob and his team) were excellent to work with. They were kind,…read morefriendly and got the job done quickly! Thank you, Ryan and Ryan. It was such a hot day and they remained upbeat. I can't say enough about them. I will use them again for sure!!!

Rob and his team were efficient And more importantly they were a pleasure to have in my home. I…read morecan't recommend them enough. They packed me up then delivered when promised. They exceeded my expectations. So helpful when arranging my furniture.

Professional, efficient, and great communication throughout. Seamless moving experience, totally…read moreworth the price!

These guys are lifesavers. They moved my daughter in Boston and were beyond professional and…read moreaccommodating. Time was of the essence for her to move and these guys simply CAME THROUGH! They were prompt, efficient, quick, reasonably priced, and flexible. True professionals. I truly cannot recommend them enough and I want to thank them for a job PERFECTLY done.