don't recommend this property company. They don't believe in giving individuals a second chance…read more The past two places of residency I have paid my rent on time and at times, ahead of time. I make 3 times of what is needed to afford the property and because my credit score was a little low I was denied. I went through a divorce and explained that and now, getting back on my feet. And, in a program working on my credit. I'm quiet, very clean and take care of others peoples properties as if it's my own. That's ok, time will tell....

As a tenant living at one of their properties, I felt uncomfortable and on occasion unsafe by the…read moreway that they managed the property. They do everything in-house and cut corners so that they don't need to pay for adequate service/repairs.

I was tenant at one time and the communication was horrible. Once I moved out, they could not even…read morecut a check for $60 minus the rent , even though I left the apartment in excellent condition in a bad neighborhood. And I called them 5 times and no one called back. Talk about cheap and rude.

I love my apartment and the company roc was respectful and kind he helped me move in an made sure…read morehe found a area an friendly neighborhood environment for my child I recommend this agency

My name is Lorenzo Smith I deal with retain property Management and on this particular occasion I…read morehad the pleasure of dealing with Karry Ann Aljoe.. she was very professional and she made my experience very easy for me I was resolving my situation five star quality

You get a zero. We had a scheduled phone appt. There was no call, no text, no show. You were our…read morefirst call because of your high Yelp reviews.

Worst property management ever, including the broker, which is Curtis we try to take advantage of…read moretenants by creating ridiculous charges, and doesn't care if one of the properties have rodents highly don't recommend.

Curt is absolutely unprofessional and not equipped at all to handle a public-facing position…read more When he made countless errors in scheduling and finally showed up unannounced with city inspectors, he behaved in a manner that is unacceptable. I reminded him that per the lease, I was due 24 hours before any entry into my unit, and I needed that 24 hours to arrange time away from work, since I work from home. He got right up in my face and tried to intimidate me with his considerable bulk. He stormed off without another word when I was not persuaded by his icy glare and inappropriate proximity. Please be safe, do not interact with this man on your own: bring eyewitnesses.

Trusted this useless property management company to manage our properties. They did a terrible job…read moreof placing tenants in our units so the renters were impossible to evict when they stopped paying rent. They've also neglected all of our properties and we're now paying thousands to repair each one. We will be suing.

Shady and unethical business practices! Do not hire them to manage your property. They scammed me…read moreout of money so I took them to court. I won, of course and now they won't pay. But I will get my money... Do not do business with them! Avoid at all costs!

went to 1 apartment showing damaged floor boarding that was advertised as having "new floors" and…read morehad a horribly pee-soaked shared hallway leading to the unit. The apartment was still occupied by tenants who had their belongings out in the open (because it is their home, although they rent. Landlords seem to forget that). only 5 minutes into the showing, the 'landlord' was glued to her phone and ignoring potential tenants. Kind of like she said what she needed to say at first, then the quarter ran out of the jukebox. further, I watched people come in, BOLT to the bedrooms (without looking at the kitchen/living room) and say 'go go go' while rushing out the door. I'm more than positive that Kristin let people rob her tenants without checking who was there for the showing. several strangers had shown up in the time we were there and there's no way to keep track of everyone. this landlord should probably just go back to bartending. the entire experience was foreboding, and I recommend anyone to check out other reviews with similar experiences. seems to be a pattern.

I have lived at 90 Alexander St Unit 1 for the last 2 years. At first glance it seemed like the…read moreperfect way to start my journey in Rochester. It started with electrical outages here and there that were initially quickly resolved. When I re-signed my lease a year later it got a lot worse. In July whenever I would use my microwave it would trip the circuit and I had no access to the breaker. It took on 3 occasions 4-5 days to flip a breaker. Causing me to lose 100s in groceries. Essentially being without power for 3 weeks with a day or 2 in between outages. I was told that my microwave was defective and replaced it. The microwave was not the issue as these outages kept happening. They then replaced the breaker. I was told by someone on their maintenance team "This building needs to be rewired but they are too cheap to do it." These outages would come once a month sometimes twice. Eventually, they rewired it so that the lights in my bathroom and bedroom don't work but it would prevent my appliances from overloading the circuit. The furnace died this last December for a week. In one of the coldest weeks of the winter. This past week, the whole building has had no hot water and while fixing it a pipe burst causing my living room and the entrance way to the building to flood. I have requested some sort of relief to these situations that have cost me a lot of money. I couldn't even get an apology from the property manager. Don't rent from Wilco, they don't maintain their properties, don't care about their tenants and don't deserve your money. Save yourself money and headaches, and find a better option for your rental needs.

Made an appointment to see a rental unit. I showed up 10 minutes early and waited 10 minutes past…read moremy appointment time no one showed up no on called and that's a 20 minute drive one way to get to the property. Very unprofessional

From the owner: APG Property Management efficiently manages properties as though they were our own, providing…read moreclients with security that their properties are being prudently and professionally cared for. We support neighborhood communities by providing clean, safe, affordable housing to qualified tenants. We strive to... -live and work with honesty and integrity. -operate creatively to provide solutions to owners and /or investors looking for management or to sell their property, maintaining a relationship of trust and reliability with financing partners. -do our best to manage costs, work hard, seek to increase business and, in general, to be good stewards of the income and property which God has entrusted to us. -answer complaints and respond promptly and courteously to service requests; to participate in the education of tenants to increase their understanding of personal responsibility. -to rent property only to tenants with a reasonable means of consistent and faithful payment. -to deal courteously and fairly with our vendors and business contacts. -remain involved with local investment clubs and landlord coalitions in order to maintain and grow a wide network of contacts and professional friendships.

Yourway and his staff are so friendly and very professional , they always come and take care of any…read moreof my problems I may have in a very timely manner

From the owner: Yourway Properties, Inc. (Yourway Contracting & Yourway Property Management) has put together a…read moreteam of professionals who have the experience needed to assist you in making your property investments prosperous and profitable. With over 25 years of experience, our reputation in Rochester NY is longstanding and you'll discover our work ethic to be unparalleled when your entrust your property to our stewardship. We invite you to contact the best property management company in Rochester NY by clicking the button below, and we will promptly reach out to discuss your property management needs!