I was a tenant with Hawkeye at one of their Meigs St buildings from 2016-2018! They have apartment…read morebuildings all over town from Monroe Ave to Henrietta to Park to everywhere in between, and my experience renting from them was overwhelmingly positive. I think a lot has changed, but when I was first moving in, their office was situation directly on Park. I met with the manager, went through a pretty seamless approval process, picked out my unit, and moved in within the next few weeks. My studio was *charming* and *adorable* (okay, small) but it truly checked all the boxes for a 20 something living on her own for the first time! It WAS actually larger than any other studio I looked at, super clean, the kitchen space was totally separated by a wall, and there was a really nice bed nook. I paid ~$600/month, though I am sure prices have gone up since then. I felt that price was super reasonable for the ease of calling maintenance (I would do just about anything to be able to "call maintenance" now that I am a homeowner. It me. I am "maintenance...") a nice parking lot onsite, and the LOCATION. Right on Meigs between East and Park. It was flawless. I look back on my time renting with Hawkeye with a lot of nostalgia and happiness. There were no issues upon move out. I received my security deposit in a timely manner and I don't think they ever even showed my unit while I was still living there. If you're looking for dependable properties that are well maintained, Hawkeye has some GEMS and you'll be in good hands!

I currently live in Valley Brook Townhomes, one of their locations and am going on 3 years here! We…read moreare really loving it! Any problems are dealt with in a timely manner and the location manager is very friendly and courteous. We are literally down in a small valley and surrounded by sooo many trees! I went from waking up to seeing my former neighbor's roof to waking up now to seeing beautiful trees and the sky. The ONLY downside is that only a select few homes in this location have washer and dryer hook ups. They do not all have them and there is no laundry facility on site. There is a laundry mat around the corner so it's all good, but it would be convenient to have one on site.

I would not recommend Gallagher Property Management. They raised the rent without completing needed…read morerepairs, which is extremely frustrating as a tenant. Maintenance issues take too long to address, yet they have no problem increasing rent. I have never paid my rent late and I keep my property in good condition, but despite rent being allowed between the 1st and the 5th, I receive emails as early as the 2nd claiming I'm late and warning that a late fee will be added even when I've already paid. That's stressful, inaccurate, and unprofessional. It feels like they are more focused on collecting fees and raising rent than actually taking care of tenants. Overall, they come across as money-hungry and not tenant-focused. If you value responsive management and fair treatment, I'd think twice before renting with them.

Competent management, friendly, accessible I went through 4 other managers before finding…read moreGallagher

I was tenant at one time and the communication was horrible. Once I moved out, they could not even…read morecut a check for $60 minus the rent , even though I left the apartment in excellent condition in a bad neighborhood. And I called them 5 times and no one called back. Talk about cheap and rude.

I love my apartment and the company roc was respectful and kind he helped me move in an made sure…read morehe found a area an friendly neighborhood environment for my child I recommend this agency

They took over the property less than a month ago and have since allowed the garbage to go weeks…read morewithout pick up, offering to send maintenance to take it until they figure out the issue but never sending them. They also do not communicate well. Paul will speak to you like a subordinate if allowed to. Small things like replacing blinds and or routine maintenance of grounds becomes an issue and you will be chastised for reminding them that request have been marked as completed but never followed through with. Spend your hard earned money elsewhere. No one deserves to be spoken to with such disdain and then be expected to pay rent. You will have to remind Paul that you do not work for him and even if you did, he doesn't have the right to treat you like a plebian. My electricity was shut off due to failure to pay it, and it is included in my rent. My worries about my insulin and food were too annoying to Paul perhaps making them pay for it may give him some perspective.

Great apartments in the east ave/park ave area. My apartment was spotless when I moved in and any…read morething I asked them to fix was done before I moved in. I think I get a great deal for my apartment and I'm very happy with it. The only reason I am not giving 5 stars is because every time I had to go into their office they make me wait far too long. They start making phone calls and dealing with other stuff before they handle the customers that are there in the office (even when I have an appointment!).

Worst property management ever, including the broker, which is Curtis we try to take advantage of…read moretenants by creating ridiculous charges, and doesn't care if one of the properties have rodents highly don't recommend.

Curt is absolutely unprofessional and not equipped at all to handle a public-facing position…read more When he made countless errors in scheduling and finally showed up unannounced with city inspectors, he behaved in a manner that is unacceptable. I reminded him that per the lease, I was due 24 hours before any entry into my unit, and I needed that 24 hours to arrange time away from work, since I work from home. He got right up in my face and tried to intimidate me with his considerable bulk. He stormed off without another word when I was not persuaded by his icy glare and inappropriate proximity. Please be safe, do not interact with this man on your own: bring eyewitnesses.

I've been renting with Natapow for a couple years now and I have to say I would recommend them to…read moreanyone! Any problems I have are unfortunately a result of living on Park Ave - noisy neighbors, garbage trucks, etc - but I have to say that the management has always been very understanding, flexible and patient. Although, sometimes getting an email back may take awhile, when I ever I've asked about getting something fixed, whether inside my apartment or the apartment building maintenance was quick to respond! I think what I've appreciated the most about this company is their patience and understanding! They reach out to the renter first about late or missed payments and have always worked with either myself or my roommates to come to a resolution that works best for everyone! Thanks for everything David!

I got a call from rebecca because she needed some snow removal done on her properties. I gave her…read moreprices and she agreed. the most sweetest human being on earth and always a great payer ! now a days that's hard to find! Wonderful to work with, communicative, always answers the phone, and most of all great properties to work with. Highly recommend ! If I could give 6 stars I would -Ricky-

Very professional, great depth of knowledge on the local real estate market! I would recommend Blue…read moreAxis Property management to anyone looking for management in the Rochester Market.

went to 1 apartment showing damaged floor boarding that was advertised as having "new floors" and…read morehad a horribly pee-soaked shared hallway leading to the unit. The apartment was still occupied by tenants who had their belongings out in the open (because it is their home, although they rent. Landlords seem to forget that). only 5 minutes into the showing, the 'landlord' was glued to her phone and ignoring potential tenants. Kind of like she said what she needed to say at first, then the quarter ran out of the jukebox. further, I watched people come in, BOLT to the bedrooms (without looking at the kitchen/living room) and say 'go go go' while rushing out the door. I'm more than positive that Kristin let people rob her tenants without checking who was there for the showing. several strangers had shown up in the time we were there and there's no way to keep track of everyone. this landlord should probably just go back to bartending. the entire experience was foreboding, and I recommend anyone to check out other reviews with similar experiences. seems to be a pattern.

I have lived at 90 Alexander St Unit 1 for the last 2 years. At first glance it seemed like the…read moreperfect way to start my journey in Rochester. It started with electrical outages here and there that were initially quickly resolved. When I re-signed my lease a year later it got a lot worse. In July whenever I would use my microwave it would trip the circuit and I had no access to the breaker. It took on 3 occasions 4-5 days to flip a breaker. Causing me to lose 100s in groceries. Essentially being without power for 3 weeks with a day or 2 in between outages. I was told that my microwave was defective and replaced it. The microwave was not the issue as these outages kept happening. They then replaced the breaker. I was told by someone on their maintenance team "This building needs to be rewired but they are too cheap to do it." These outages would come once a month sometimes twice. Eventually, they rewired it so that the lights in my bathroom and bedroom don't work but it would prevent my appliances from overloading the circuit. The furnace died this last December for a week. In one of the coldest weeks of the winter. This past week, the whole building has had no hot water and while fixing it a pipe burst causing my living room and the entrance way to the building to flood. I have requested some sort of relief to these situations that have cost me a lot of money. I couldn't even get an apology from the property manager. Don't rent from Wilco, they don't maintain their properties, don't care about their tenants and don't deserve your money. Save yourself money and headaches, and find a better option for your rental needs.