I used to look forward to getting breakfast at Galice Resort before a Wild & Scenic Rogue River launch or when we were in the area doing day trips above the Wild & Scenic section. I looked forward to an Ortega Chile Omelet before each trip. I even have one of my fondest memories there. We did a little day trip from Ennis to Grave Creek. As we passed Galice, we pulled our boats ashore and walked in to the bar for a refreshment. That was fun.
Recently; however, their customer service and the quality of their food had really taken a dive. I suppose this could change, but until I hear verified reports, I won't go back in there. I don't even want to go in to buy a beer. Wait staff have been surly if/when they actually come to the table. Last time we were there for breakfast, I had never seen such a small portion of home fries anywhere, and they were way over-salted.
The resort also operates a shuttle service. BEWARE! Chances are that they will get your vehicle to Foster Bar, and it's probably most likely it won't be damaged. Last time I use their shuttle service, the driver broke my trailer, left it by the side of "the dirt road" (that's what the note said; didn't even say WHICH dirt road). I was able to find the trailer, and with some help the next day, get it back on the road. I called the resort to find out what dirt road my trailer was on, but they had no idea and couldn't tell me. There never even was an apology.
Since that time, I've heard many horror stories about their shuttle service. One that sticks in my memory is from a buddy who got to Foster Bar and his truck was nowhere to be found. He called, and they said, "Oh, that's what these keys are for." They forgot to shuttle his vehicle. They offered to bring it over, but it would be several hours. My buddy was able to stack his raft and gear on another boat/trailer and drive back to Galice. I'm sure they would have preferred to just head out through Powers, but they had to go get the rig. The Galice Resort never offered an apology, and they declined to refund his money EVEN THOUGH THEY NEVER SHUTTLED HIS RIG!!!! Um.... That's why you should pay with a credit card; he was able to dispute the charge and get the card company to credit his account.
AVOID AVOID AVOID!
So why don't I just give ONE star? Good question. I don't have a decent answer. Maybe it's just since they used to have better service, and I'll hold out hope they can get their shit together at some point in the future. For now... me thinks NOT! read more