Current owner is upstanding and promptly supported in achieving an agreeable and fair solution…read more Thank you for your prompt attention and actions.

We've been coming to Kanga's for over 2 years for play dates and as guests for birthday parties…read more Every single visit is a 10/10 experience. It's clean, safe and well managed!

We landed here by accident while getting my car serviced next door, and I'm so glad we did! They…read morehad so much stuff and the playground is huge! They are very reasonably priced for all the things that are included in your all day access. They have many chairs and tables and a whole cafe! The food was basic party food (pizza, hot dogs, popcorn, etc) but it was good and fairly priced.

If I could give zero stars, I would…read more I came here using a GetOut Pass. In my past experience, only the kids' tickets need to be redeemed, not the parents', especially since adults are not playing. Today, the man at the front desk told both my husband and me that we also had to redeem tickets for ourselves. I was surprised, but when I asked why, he coldly said, "It's the policy." After I signed the waivers and was about to go in, I noticed a large sign right behind me that said ADULT IS FREE. I asked the receptionist again why we still had to redeem tickets for the adults, and he simply repeated, "It's policy." I then asked to speak with a supervisor because this felt very unfair, and he told me that he was the supervisor. When I asked to speak with someone from corporate, he then said he was the manager. At that point, I was extremely frustrated and told him I would leave a review about my experience. Only then did he call a private number, and the owner told me that different Kanga locations operate under different policies. She said she does not know what other stores do, but at this location, adults also have to redeem tickets when using a GetOut Pass. We will not come back again! the biggest issue was not even the redemptions, but how poorly the situation was handled on site and how arrogant the staff were On top of that, there was a birthday party going on, and we could consistently smell marijuana, which was another reason we did not want to stay. I believe it may have been from one of the parents who had smoked before coming in, and the smell was lingering inside. This is supposed to be a child-friendly environment, and the smell was very obvious. Even the mom next to me was talking about it, but the staff did nothing, which was extremely frustrating.