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    Galaxy Flower Lab

    5.0 (3 reviews)
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    3 months ago

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    NouVeau Skin Studio - Sandy's Treatment Room

    NouVeau Skin Studio

    4.8(125 reviews)
    47.4 mi
    •$$

    I have been religiously coming to Sandy for about eight years, receiving both waxing and facial…read moreservices. Truth be told, I should add "therapist" services to this list as Sandy is a truly warm and caring person and will listen to me go on ad nauseam about literally anything and everything for which I need to vent. She will not rush a client out the door when they need to talk, even if she has another client waiting. I was actually in the salon receiving a waxing when "Sindy" (previous one-star Yelp reviewer) came for her appointment. Due to the need for privacy, and also because of COVID, Sandy only has one client in the salon at a time. She keeps the front door locked as she doesn't want other people like delivery men walking into the salon when she is servicing another. The Yelp reviewer "Sindy" who left Sandy a one-star review (please don't confuse her with Sandy) started texting about ten minutes before her appointment to let Sandy know she was there. Mind you, Sandy has on a rubber gloves and a face mask at this time and is very busy focusing on my lady parts, and not her phone (I had been running a few minutes behind, and Sandy was hurrying to finish my treatment). In the few minutes it took her to finish me up and head out to address this client while I dressed, "Sindy" had knocked several times on the door and sent no less than FIVE separate texts, the last at 3:17 (her appointment was at 3:15) stating that, if Sandy didn't respond, she was leaving. Sandy walked out to the front porch, and I could hear "Sindy" immediately begin to raise her voice at her, telling her how she needs to run her business differently, answer her texts, etc. Sandy calmly explained that she had a client getting dressed and she'd get her in as soon as the room was sanitized and re-set for her. This was not good enough for "Sindy". She continued to berate Sandy until Sandy finally told her that she thought they had better just cancel the appointment as they obviously were not going to "click" as aesthetician /client. Sandy kept her head and addressed the matter in a professional way. She could easily have snapped back at this person who obviously wasn't going to use her services anyway, but she didn't. As a small business owner myself, I can tell you that I also wouldn't want a client such as that in my office, and I think that she received the result she deserved from her behavior.

    I came in for fat reduction and skin tightening. My tech Gabby made the procedure go smooth. She is…read moreamazing and the procedure is great. I feel like this is a good alternative to a tummy tuck.

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    Galaxy Flower Lab - skincare - Updated September 2026

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