Rude and unprofessional customer service. The owner was eating lunch when I walked into the shop…read morelike in the middle of the store with some random lady and treated us like crap. All of these good reviews also seem FAKE. First and last time going there store is completely empty besides a few tables and full of boxes. Didn't have anything valuable I HIGHLY recommend Galaxy Comics here in Wichita Falls ! Took great care of me after this treated us so poorly! Not to mention the first man was very grumpy about having to pause from his meal to look at what we had to offer

Came for a visit from out of town, and was hoping to find some good stuff at this shop. Although…read morethe staff was cool, the head guy had crazy deals on some items. He was selling magic stuff as bundles when he clearly couldn't get anyone to buy the hundreds that he already has on shelves. He also has event items that are to be given away to customers, but in order to receive them you have to buy bundles worth 200$ at the least. I tried other means of payment for them as well, even offering to buy some individually, but the man is stubborn and hard headed. No clue how this business is still up and running. Wouldn't recommend even in the slightest. The other women working there are awesome, but brother is just too much. Shop elsewhere. There's a shop at the mall near by, located over by the movie side as you walk in. Much better people and business there. Even GameXChange is a better place than Collector's Den. As an out of town person, this is definitely the worst place to shop in Wichita Falls.

Great shop with a friendly staff and awesome selection. I make it a point to stop every time I am…read morepassing through town. I hope the locals know what a gem this place is!

I have pretty bad social anxiety so every time I come in it takes me a while to work up the courage…read moreto ask for anything and I think I might look sketchy because I kinda slink around the store sometimes trying to find something new but even after all of that it feels so nice to be in there. Surrounded by nice people into the same hobbies as me, hearing people talk about awesome cards they pulled, deals being made, just the flip of a binder page makes me feel like I'm wanted there. I love Carolina Comics and the people who run it and I even got my dad to come I to the store every now and then. Oh and the pricing on single cards are pretty fair. Nothing to really complain about to be honest.

I have not been to a franchise book store in ages. Massive selections on every interests; perfect…read morefor magazines, young readers, and college students. I was here to peruse their computer study guide books which I found numerous study guides, still as I compared prices online amazon still take the cake. They also have an in store coffee shop with sitting area. Well stocked and well organized store. It was easy to any book and staff was available to assist. If need a book immediately then books-a-million is the place but if you could wait then amazon has better deals.

Great manga selection I always love going to Wichita to get books from here :) super nice staff tooread more

No returns on new, unopened equipment? That policy is completely backward. If I had known I…read morecouldn't return new equipment, I would never have stepped foot in this store. The website states: Each store manager has the authority to make the final decision for all returns (including whether a product is defective). The manager of this store couldn't even be bothered to get up from his chair. I plan to return to this location only when the big yellow "store closing" sign is hanging out front.

Great business it's like a smaller version of Hastings they have everything entertainment related!…read more Books, vinyl records, video games, movies, trading cards etc. I just bought a really nice lightsaber that was used....did I mention they buy in toys, collectibles and movies and games etc? Plus you can rent video games and movies!!! The employees are knowledgeable of all things nerdy!

This place sucks. They don't have the games that are out on the shelves and they refuse to honor…read moreprice tags on games, example, they had NHL25 new for 29.99 and they absolutely would not honor that price. Never again will I spend a single dollar here and I advise everyone else to stay away. Hit them in their bottom line and maybe they'll get their shit straight.

Sarah and Seth we're absolutely knowledgeable, kind and awesome in helping us select our Nintendo…read moreSwitch. It was a great experience and I highly recommend that you chat with either of them at this store for anything gaming related! Thank you both!