Do not call anyone but Rescue Towing. This man owns the company and is an honest, good man. He will…read moreget the job done at a fair price. I will not call anyone else. He will boost your car. Deliver you gas and even change a flat tire. I called him after getting the run around by another local company.

Richard was the most kindest person we could have called on a Sunday, we had a flat and our lugnuts…read morewere completely stuck on, we tried for an hour before calling. He got there and where most people would have turned us away or given up, he went above and beyond to make sure we were taken care of. We got the flat taken off and our spare put on and i'm so thankful! 10/10 would recommend!

They were easy to deal with and very prompt. Communication was key when I decided to go with them…read moreover the competition. I would recommend Miles Roadside Rescue for the value savings and service.

came quickly and promptly explained his service was very friendly very cheap was an absolute…read morelifesaver am definitely going to call again next time I need help

While I did not technically get to use their services, they were very quick in response and I just…read morewanted everyone to know that. I had a hankering for Spaghetti, and decided to hit Walmart to get my ingredients real early in the morning, before a snow storm was to hit. I go out, warm my car and get on my way. A minute into my drive, my sensor goes off stating that one my tires is only 9 psi. WHOA. So I make it back home and park, and then check out all my tires. Sure enough, the back right tire was "hissing" and I could see there was a shard of metal sticking up out of it. Dang it.....No spaghetti for me. :( I check my trunk to see if I have a donut and jack. YUP YUP. But, as a failsafe I check yelp to see if there are any tow services around, just in case. I found Gotcha Towing and sent them a message. Quick response in under a half hour of the quote to put on the donut, if I needed it. The snow started and I chose to hold off on putting the donut on until it stopped. I did not have wheel chocks, so I thought I might have to get her towed anyway, but luckily my Awesome neighbor helped me out and we put the donut on in about 10 minutes. So, I did not need Gotcha, but they were very quick to respond and I really appreciate that so much. If I ever need their services (hopefully NOT), I will be sure to reach out, the are pretty cool. And I did get my Spaghetti after all. Thank God for Deidre from Instacart! Appreciate her too! ;)

Won't release cars to lien holders and won't respond to messages (calls or emails) Do not use him.read more

Let me set the scene: rush hour traffic, on an overpass, and my car decides to audition for Fast &…read moreFurious: Wheel-less Drift Edition--yep, lost a whole wheel and nearly launched myself over a concrete guard rail. Enter Brandon, my roadside MVP. This guy showed up like a tow truck superhero--cool under pressure, professional, and somehow managed to rescue both me and my pride from the jaws of total embarrassment. Navigating rush hour chaos, he got my busted ride safely towed and back to my place without breaking a sweat. If your car ever decides to pull a stunt straight out of a Michael Bay movie, call Brandon. 10/10 would trust him with my life and my wheel-less car again. Thanks, man--you did me a solid!

Fair, friendly and knowledgeable. His advice saved me money. Will definitely call againread more

Had to have my car towed to the dealership and I called them the day before to set it up. The…read moredriver arrived at the designated time and was able to get my car to the dealership with no problems! And I couldn't find a better price after calling several other tow companies.

although when i called they all said different times for openings and they are very selected with…read moretheir towing, Jose helped us out and was very quick to helping get our car back. Also the paint yall used to mark my car is insane it didn't come off through a car wash maybe just use like a paint marker that's not that bad. but Jose is amazing.

Super great company. I didn't have to wait as long as the ETA given when I called. Super nice…read moregentleman got me up and running quickly. Highly recommend.

I recently had an extremely disappointing experience with A&J Towing and Transporting. When I was…read morein an accident in Lubbock, the on-scene police officers had my vehicle towed to Lubbock Wrecker Service (LWS), but my insurance company (USAA) needed the vehicle at Gerber Collision so USAA attempted to have it towed using A&J Towing. Between LWS arguing about money and A&J's rude customer service my experience has been far from satisfactory. Firstly, the communication is completely unacceptable. I haven't received any updates and I am constantly having to track down people who want to their job. The inability to provide reliable service with basic common courtesy is deplorable. Unfortunately, my experience was far from satisfactory. Secondly, the customer service was terrible. The A&J Towing dispatcher (claimed to be Owner) was rude and unhelpful when I called to inquire about the delay. Instead of providing an update or apology, I was met with impatience and a lack of concern for my predicament. She only wanted to blame me. To top it all off, the price charged by LWS to simply tow (like 10 miles) the vehicle was exorbitant ($400) and far above the reasonable local expectation. This kind of price-gouging is unethical and left a very sour taste in my mouth. Overall, my experience with Lubbock Wrecker Services and A&J Towing have been horrendous. Slow response time, poor customer service, careless handling of my vehicle, and outrageous pricing are just a few of the reasons why I will never use their services again. I highly advise others to look elsewhere for towing and transport needs. It's unfathomable that LWS would risk their companies' customer's satisfaction over a measly $400 dollars, especially when a reputable insurance company is footing the bill, but here we are. Additionally, A&J Towing and Transporting's customer service is horrendous. If the representative was the owner then enough said.

Billie did a quick and excellent job helping me with my tire!! very professional, and answering all…read moremy questions. recommend 100%

The most unprofessional guy I have worked with!! First off the guy was sleeping and was ticked I…read morecalled. He got mad but the business phone said Monday-Friday 9-5. He took a day of playing phone tag and still wouldn't give us a time to pick up the vehicle. The next day we went and got lost since it's in a small town on a road to the middle of nowhere! He gave bad directions that my gps was confuse. Even locals didn't know. When we called again he said, he already gave the directions and then threatened to stop answering all calls and. it return my car! Don't do business there are plenty of professionals out there. They are not one worth it!! So rude and disrespectful!

I found the lowest price available on a new radiator for my Nissan Titan,…read moreBeevers matched it.We agreed upon that price and the labor amount.By noon my truck was ready to go and agreed to price was paid.My truck is running fine and I am 100% satisfied.

Awesome experience my car broke down at 2 am called at 1:30 pm and they honestly got me in within…read more30 mins and diagnosed the problem and had it fixed in no time. They are family owned and honestly and upfront with prices and fees