Proper tools Timely arrival…read more Charging when no work is done. Not knowing how to handle the parts of a new vehicle.

From the owner: Don’t let car trouble slow you down—call us! Your fast, family-owned lifeline! We’re ready…read more24/7—rain or shine—to handle everything from flat tires and dead batteries to lockouts, fuel delivery, and emergency towing. Enjoy speedy service, honest prices, and a personal touch from a team that treats you like family. No hidden fees, no wasted time—just expert, reliable help when you need it most. One Call, Problem Solved.

Fair, friendly and knowledgeable. His advice saved me money. Will definitely call againread more

Let me set the scene: rush hour traffic, on an overpass, and my car decides to audition for Fast &…read moreFurious: Wheel-less Drift Edition--yep, lost a whole wheel and nearly launched myself over a concrete guard rail. Enter Brandon, my roadside MVP. This guy showed up like a tow truck superhero--cool under pressure, professional, and somehow managed to rescue both me and my pride from the jaws of total embarrassment. Navigating rush hour chaos, he got my busted ride safely towed and back to my place without breaking a sweat. If your car ever decides to pull a stunt straight out of a Michael Bay movie, call Brandon. 10/10 would trust him with my life and my wheel-less car again. Thanks, man--you did me a solid!

Great experience, Good quality work & reasonable prices, Very professional & courteous Men of work…read more Highly recommend

From the owner: We offer fast, professional roadside assistance, including flat repairs, tire replacements, and…read morebrake services, all at your location. Whether you need new or used tires, or a quick brake fix, our skilled technician are ready to get you back on the road-safely and efficiently, reliable service when you need it most!

We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .

Almost got hit by a tow truck today they were on their phone, pulled up and confronted them. They…read moretalk shit to me and threaten me. I'm making a police report about this. It was too. Hispanic males called the company to make a complaint. Spoke to a gentleman who claims to be the man and hung up in my face, do not go to these people.

From the owner: family owned and operated, customer is first priorityread more

I drive a tour bus for a country artist. This morning unfortunately when we were leaving the hotel,…read morethe bus batteries were dead. I reached out to Read Raider for a quick jump which I knew would be expensive. However, unfortunately, it's one of those things you have to do from time to time. I was told they'd be to me in 30 minutes. The shop was seven minutes away. When I called back an hour and a half later, I was told the driver was on the way. Listen I get it sometimes things happen and you can't be there as quick as you thought. This is not the issue, however. A tour bus like many large vehicles are a 24 V system. Which was identified to them when I called. You have to have a 24 V system or a 24 V jump box to jump that vehicle. Upon the drivers arrival, I asked him if he had a 24 V jump box he said no, but he could do it off of the little truck. I let him do his thing after an hour of him trying he started taking the batteries apart and trying to charge the batteries separately. Which was not working at all. I told him to stop doing what he was doing and we had to figure out how to jump this 24 V system. We were on a time crunch. We were working on three hours at this point from the time of call. After you tubing and googling, he came to the conclusion he couldn't do it. He then tells one of my crew members he's headed back to the shop to grab the 24 V jump box. After him not showing back up for a half hour and no one answered my phone calls. I made a phone call and was able to find someone that could come jump me off and it only took 30 seconds to do it. If you can't do something, don't say you can if you're having issues, just be honest, wrecker companies, and roadside assistance, tow companies, such as these give all tow companies a bad name this I know due to being a tow operator that runs heavy in another part of the state and have been a tow operator for a very credible company for 15 years on the side when I'm not driving buses. It's unfortunate people like this exist. I would not recommend this company to one person. Please choose another company before using this one.

They towed my car on thanksgiving from my apartment garage. When I went to pick up my car the lady…read morewas very rude. I had been out of town for two weeks and did not know my car had been towed. They charged me 50 dollars for a notice and I never received the notice my car had been towed and it was sitting in the lot for a week. Terrible company with employees who hate their life.

I know she's very busy but you don't string people along. She offered a job, yet kept me hanging…read more Not a good way to slow yourself. Glad I didn't work there. Seems shady.

While I did not technically get to use their services, they were very quick in response and I just…read morewanted everyone to know that. I had a hankering for Spaghetti, and decided to hit Walmart to get my ingredients real early in the morning, before a snow storm was to hit. I go out, warm my car and get on my way. A minute into my drive, my sensor goes off stating that one my tires is only 9 psi. WHOA. So I make it back home and park, and then check out all my tires. Sure enough, the back right tire was "hissing" and I could see there was a shard of metal sticking up out of it. Dang it.....No spaghetti for me. :( I check my trunk to see if I have a donut and jack. YUP YUP. But, as a failsafe I check yelp to see if there are any tow services around, just in case. I found Gotcha Towing and sent them a message. Quick response in under a half hour of the quote to put on the donut, if I needed it. The snow started and I chose to hold off on putting the donut on until it stopped. I did not have wheel chocks, so I thought I might have to get her towed anyway, but luckily my Awesome neighbor helped me out and we put the donut on in about 10 minutes. So, I did not need Gotcha, but they were very quick to respond and I really appreciate that so much. If I ever need their services (hopefully NOT), I will be sure to reach out, the are pretty cool. And I did get my Spaghetti after all. Thank God for Deidre from Instacart! Appreciate her too! ;)

Won't release cars to lien holders and won't respond to messages (calls or emails) Do not use him.read more