B & B Roof & Gutter do not know how to communicate with tact to their potentially new customers. A…read moreman did text me and call and argue with me about reason for their prior rating with other customers. He said the matter was cleared up. Then said someone would call me to set a date for estimate, but nobody called me. It's like they dropped me and no further business.

B&B Roof & Gutter replaced my roof 3 years ago. Last week I noticed a leak and gave them a call…read more When I called, they answered and came out right away. The leak turned out to be my AC and not the roof. They told they would stand behind their work and the did. Extremely reliable company.

Excellent quality. The roofers were very efficient with removal. I've had two roof replacements…read moredue to hail damage so I have a basis for comparison. The first roofer I used 5 years ago was sloppy and slow - took a week - and none of them used safety harnesses which was scary to watch on my complicated 12/12 pitch roof. EZ staff were always in harnesses and didn't beat up the gutters with their ladders. A neat job and I am very pleased it only took 3 days. It's a miserable job and the mess is huge. Choose your roofer carefully!

Sorry to say we ended up with 9 leaks the first big rain. They came out and gave it a quick fix…read more Later more leaks, about 4 different visits with drips down into our living room. One of their workers admitted the wrong shinglesx were used on our flashing? EZ Roof kept blaming our house: poor siding or windows. But we lived here 4 years before their new roof with not one leak ever. We paid a lot of money for painters to come repaint and Caulk everything possible. It helped but something was not installed correctly for almost all of our dormers to leak.

terrible!! I had nothing but roof problems since they did our roof. used too long of roofing nails…read moreand not able to get in my attic. rain poured into my attic and I had to figure out the problem. they did not put the flashing back around the chimney. They would not pay for any damages. I thought they were certified for my insurance and did not. They wanted to charge me for the pictures they took. Stay away!!

Terrible. so many things were bad I hope I cover them all. To start with, they left materials in…read moreour yard for weeks. I had to constantly try to attempt to get ahold of them to come get it. The old gutters were put under our deck. We ended up throwing them away. They didn't replace the gutters, had to call many times for this. THEN THE ROOF LEAKED. THEY BLAMED US until they realized we haven't paid yet. but if my husband didn't know construction they would not have fixed it. My husband had to tell them what was wrong! Then to actually get them out to fix it took forever. During this time they were asking for payment and threatening putting alien on our house. Months later it was fixed but the ceiling inside our house needed paint from the leaks. my husband finally did it! it's been 14 months and they just sent us another bill. AVOID THIS COMPANY

I wanted to replace metal roofs on my detached carport and shed. Contacted Alliance and an…read moreestimator inspected, measured and offered a quote. After shopping around, I decided to accept their quote. The estimator returned and we signed the paperwork. I paid the full amount up front in an effort to expedite the project. This was on July 12, 2021. I was told it would be 3-4 weeks before work would be done. July comes and goes. Early September, I call to get a status update. No one answers; straight to voicemail. No one returns my call. I call again on September 10th. No one answers; straight to voicemail. I do get a callback from the office secretary, though, telling me I was "on the schedule" for the following week, but couldn't provide an exact date and would let me know. Next week comes and goes; no one calls me and no one shows up to do the work. I let 2 weeks go by and call again in late September. No one answers; straight to voicemail. I threaten them by saying I'm going to their office to either collect a check or get an exact date someone's going to show up and fulfill their obligation. No one returns my call. I decide to call their Mobile branch on Friday, October 1st, as a last ditch effort before I go to the Daphne branch to make their day very bad. A woman named Deedee answers; I tell her my story. She apologizes profusely and says she'll inform the owner. I give my phone number so the owner or *someone...ANYONE* will call me back. No one does. However, I finally receive my refund in the form of a check in the mail on October 5th. Alliance Roofing wasted 3 months of my time (on a very simple little project, it's 2 small little metal roofs for God's sake), stiff-armed nearly all my calls, reneged on their contract, and their owner and actual contractors had the guts of a cat in a bathtub; instead of calling me or facing me directly like men, they let their secretaries bare the brunt of my anger and frustration. Gutless, spineless cowards. Go with any other roofing company in this area. 4U Roofing did my home roof and took less than a week from the time we signed the contract to them finishing the job. Alliance is pure trash and I'd say it straight to their faces if you could ever find one of their estimators or contractors. Avoid this company like the plague. PS I'm not in San Fran; don't know why it says that. I'm in Daphne, AL.

From the owner: If you need to hire a roofer in Baldwin County, choose a company that’s fully licensed, bonded and…read moreinsured. We are committed to customer satisfaction and we hope that you’ll appreciate our high-quality work. We use premium materials that are made to last, and our crews are committed to excellence. We’re a locally family owned & operated company that charges competitive rates and provides excellent customer service. We offer free estimates, so you have nothing to lose by letting us inspect your roof to see what we can do for you.

This is a great outfit. We had a compromised valve on the main water pipe into our house. I…read moreneeded help ASAP at 3pm on a Friday. Terrance with Snell & Sons responded immediately. We FaceTimed and showed him the valve configuration. He sent us a parts list with cost and we used Venmo to send him the money to purchase the parts. He kept me informed over the next hour and half as he purchased supplies etc. He arrived around 5:30 and made the repair. He was a lifesaver. I would recommend this business.

He came out to give an estimate and then ghosted me. I understand this happens quite a lot in this…read moreservice but it is extremely unprofessional. I am sure I can count my blessings that I didn't get the chance to use him. Another lesson learned.

BMR did a fabulous job on my roof. Brian and Zack were very easy to work with and I highly…read morerecommend them to anyone! T. Sluder

Outstanding job with the new roof. Highly responsive and kept us up to speed with weather and work…read more I would definitely recommend.