I had the pleasure of working with Amy during the spring of 2016. I entered the home buying…read moreprocess knowing what I wanted, generally, in terms of environmental factors, but with no specific physical criteria in mind. I was not settled on a single family home versus a townhome, nor was I really married to any particular geographic region, architecture, style or type of neighborhood. I wanted to "see it all" which required Amy do to a bit of weeding and sorting on my dreams in order to figure out what I truly wanted and needed. Taking what little I offered her (which was not only ill defined but subject to change based up on mood, diet and a possible lack of sunlight), Amy worked diligently to get at my true drivers and, therefore what properties would be most appropriate for me. Some of this spade work required her to indulge my desire to look at some pretty far-flung properties, but Amy used this time to effectively educate me on what items would become important to my search, selection and, ultimately, my overall satisfaction. Amy took my feedback and began to deftly draw the funnel down towards properties that would be good potential fits for me. She took the time to really listen and engage with me in the process of finding what turned out to be a great home! Amy also worked tirelessly through the closing process, making sure I was well served and expertly represented right up to settlement. I love my new home and owe it all to Amy's great persistence, professionalism and dedication!

The members of the Front Porch Team at Nest Realty were an absolute pleasure to work with from…read morestart to finish. We worked closely with Amy Webb and Kelly Ceppa and highly recommend their services. Amy came recommended by a friend who had a wonderful experience. We reached out to Amy and fell in love instantly. She was detail oriented, supportive, and thoughtful from the start. We discussed our goals via phone then met shortly after in-person. She took us on a tour of local neighborhoods. It is a unique experience to have a tour of the neighborhoods by someone who knows the area so intimately. Amy was able to tell us the long-standing histories of the areas and describe the personalities of the neighborhoods. As we began seeing houses Amy helped guide us in determining what features were "must haves" and which were "nice to haves." Each house we saw brought us closer to our dream home as Amy learned our personalities and likes/dislikes. Viewing houses with Amy was a pleasurable experience. She helped us form pros and cons for each house. Not once did we feel pressured. Soon enough, Amy reached out with a house coming on the market that checked all our boxes. Amy was unable to accompany us to the viewing of this home, but just as she had promised beforehand, her colleague and team member Kelly knew all our goals and wishes. Similarly, Kelly was incredibly detail oriented, supportive, and thoughtful right away. With Kelly's assistance and guidance, we put in an offer that was accepted. Kelly was attentive throughout the entire process, easily reachable with any questions, and always pleasant. She helped organize everything needed to reach closing and navigated unexpected & unpredictable events with ease. She accompanied us during the home inspection, final walk through, and the signing of the closing documents. It was incredibly helpful having her well-trained eyes and excellent knowledge at each of these steps along the way. Kelly even had housewarming gifts waiting for us as we walked into our new home. Amy and Kelly felt like family during the process and have kept in touch with us even after closing to help us navigate new home ownership. They are both incredibly professional, responsive, and went out of their way to be advocates for us as buyers. Amy and Kelly truly made purchasing our first home a beautiful memory. We will be sticking with their services long term - I cannot recommend the Front Porch Team highly enough!

We contacted Jim to help us buy our first home and the experience couldn't have been smoother! He…read moreanswered all our questions (and helped us ask the right ones) and helped put us at ease from start to finish. We were concerned about finding what we wanted within our price range but Jim helped us map out a realistic timeline and encouraged us to stay within our preferred budget for a period of time to see what we could find. Thank goodness we listened to him - he helped us find a house that is PERFECT and negotiated it to our exact goal price. We were using a VA loan and Jim was great about letting us know which houses we shouldn't even consider because they wouldn't meet the VA standard, and what exactly would need to be done at the house we were purchasing to get VA approval. He was spot on every time. Every person he recommended (the lender, the attorney, all the way to the inspection company) was beyond fabulous. Being first-time home buyers we were nervous about everything and they helped us through every step of the process. The lender told us that they wouldn't let us let anything fall through the cracks - and he was right! All in all, Jim made what could have been a stressful process blissfully stress-free. He was incredibly helpful and trustworthy. I highly recommend him to anyone interested in purchasing a home.

I have worked with Jim for several years and he is always professional and working to ensure his…read moreclients are well informed. He strives to always do right by his clients and have the process be as smooth as possible.

If you are looking for a realtor to find your perfect home in the Charlottesville area, look no…read morefurther than Deborah Rutter with Nest Realty, www.nestrealty.com. Deborah is the ultimate professional, with stellar communication skills, detailed knowledge of the region, with the ability to help even a novice home buyer learn about the process and shepherd one through to the final purchase. I was returning to Charlottesville for my retirement, after being away for nearly 25 years. Deborah provided a comprehensive overview of the entire area during several visits (at my request). Since I was downsizing and did not have a clear view of what I desired, Deborah showed me the full range of options, including everything from downtown apartments, new developments with townhouses and condos, free standing houses in older neighborhoods, as well as rural properties. She provided a wealth of information with countless details, serving as an exceptional tour guide in the process, which is exactly what I needed initially. Deborah was able to answer every question I posed and she was always a step ahead in anticipating the information that would be helpful to me in making decisions. She asked questions and got to know me well, and I came to have total confidence in her ability to help me find the best living arrangement for my age and situation, recently widowed. Deborah shared information about the Charlottesville realty market specifically, describing what was unique about the area, the ideal time frames for buying and selling, the pros and cons of given living situations, home owners associations, etc. In addition, she educated me, again at my request, about the home buying process in general and the developers, builders, and contractors in the area. With this information I felt better able to make competent decisions, armed with specifics, not simply general feelings. The saying, "knowledge is power" held true in that I felt more self-assured of my decisions with the specific information that Deborah provided. After each visit, I was armed with new knowledge that led me to have further follow-up questions that Deborah was invariably prepared to answer. After this comprehensive process, Deborah helped me determine exactly what I wanted from a home, and with that information, she found the perfect spot with all the features we had discussed at a price that was reasonable. As regards the contract and purchase process, Deborah again demonstrated that she is an expert. The steps involved were explained in detail in person, via phone calls, and emails that provided everything I needed to know. The home inspector she chose carried out a meticulous inspection in our presence and he used the process to explain all aspects of the home: structural, electrical, plumbing, etc., with Deborah asking pertinent questions to make sure I comprehended the entire process. Recommendations were made and Deborah assisted in making sure all necessary repairs were completed. She handled the entire negotiation process and we came to an agreeable price without delay. All necessary documents were sent promptly, and an on-time closing went without any issues. I will use Deborah Rutter again to sell my home in 4-6 years when I intend to move into a senior living community, and I look forward to working with her again at that time since she made the entire process flow smoothly.

Working with Deborah makes the home buying and selling process so much easier! She is knowledgeable…read moreand understands the market better than anyone else I have ever worked with. We have purchased two homes and sold one with Deborah at our side every step of the way. She's a fantastic communicator and extremely tech savvy. She came up with solutions for every bump in the road that came up. She continues to help us even after our transactions were complete by giving recommendations of service providers whenever things come up (she knows everyone!) I wouldn't recommend anyone else.

We had almost zero experience with Charlottesville. Amy took the time to learn about our goals and…read moreshe helped us focus and rank our priorities. She also educated us regarding the current real estate situation and the use of technology. She helped us find the right house in the right neighborhood. Amy had an emergency situation and had to transfer the task of helping us with inspections and closing to Kelly. Kelly never missed a beat. She was very thorough and very knowledgeable. She gave us great confidence through the buying process that there would be no surprises. After the sale, Amy and Kelly have both stayed in contact and helped us get acquainted with Charlottesville. While we have been extremely impressed with their professionalism, we just have to mention they are both really nice people. It has been a true pleasure to work with Amy and Kelly.

5 stars for Marlo Allen, Associate Broker at Nest in Nelson County. She is highly skilled, a…read morefulltime practitioner, and always honest. Marlo has more integrity than most licensees in Nelson County. You can trust this person.

Ashley is great with communication. She is there for me every step of the way with any questions…read morethat I have. It is nice to work with someone that goes above and beyond for her clients. She also has the compassion to care for her clients needs. Thank you Ashley for working hard to make this a smooth process for me.

Ashley is with you all the way-she wants a sale-at your expense! Ashley is friendly and energetic…read moreand returns all your calls and e-mails until you sign a contract, then she ghosts you. I worked with Ashly for numerous months to purchase a home remotely prior to relocation to Charlottesville. I had some familiarity with the area but relied on her to assist in finding a property. I wanted something close to downtown Charlottesville. After submitting numerous offers for numerous properties and not winning an offer, a home was finally found! Ashley visited the property and assured me it was exactly what I was looking for. What she didn't tell me was it was remote and at least a 40 minute commute to downtown Charlottesville and none of the photos Ashley provided showed the massive septic tank system and the propane tank with peeling paint, despite the home only being 3 yrs old! I trusted Ashley to do the walk through at closing and she said it was fine. In reality the property was filthy and the previous owners left garbage and items in the home. I ended up selling the property six months later because it was such a bad fit. Buyer beware-Ashley is not your friend!

It all started with the realization (March 2013) that I needed to sell my big house in the country…read moreand move to a small easy to maintain home in the city. I was ready to down size and simplify. But did I have it in me to go over that mountain of putting my home on the market, finding a home I love and moving? Ug. Then I made the best decision I have made in a long time. I called Jamie Kay. I just wanted to gather some info, ask some questions, and stick my toe in the water. Before I knew it THAT SAME DAY Jamie was at my house creating a punch list of things to do before putting my house on the market. She also set the date in order to keep me motivated to complete that list. So I did. Jamie is also a popular photographer in town, so when she showed up to take pictures for the listing I knew I was in good hands. However, when she sent me the photos I couldn't believe how beautiful they were! My home looked worthy of a magazine! I wanted to buy my home! The big day came, and I prepared myself for a long summer of keeping the house tidy and ready to show. A week later I had an interest, then an offer, then a contract. WHAT? I had to find a house I wanted to buy....and fast! I gave Jamie a pretty clear idea of what I was looking for, and I could tell she was listening. We looked at many houses, but like goldilocks....they just weren't "right". What happened next is hysterical! Jamie found the home of my dreams, and it wasn't even ON THE MARKET! Then she sent me to the BEST loan officer, the BEST inspector, the BEST closing attorney, the BEST plumber, you get the picture! And all of the documents were managed thru Docusign, which allowed me to review and sign everything from work. She did all of this but I never felt pressured or pushed, as she has an easy going personality that kept me relaxed and calm through the entire experience. This experience took "customer service' to a whole new level. How often do you get to say that? I moved into my new home in July 2013. My home should still be on the market right now, but its all behind me! Thank you Jamie Kay! You have no idea what a difference you made!

jamie is amazing to work with- very attentive and helpful as a realtor, fast and efficient! i…read morealways feel like shes being completely honest with what needs to be done, fair price, etc. great realtor!

Tried several times to just get someone to return my call. Not so much as a courtesy follow-up. I…read morewould recommend finding a professional organization in the Charlottesville area that understands customer service.

I talked with a Missy here who told me I needed prequalify before she would show me a house. She…read moreproceeded to claim how I needed to sign an agreement stating after she showed me properties she would be paid for any house I purchased in the state of Virginia. I have never spoken with a Realtor whether purchasing or selling a house who was as arrogant and obnoxious as this southern girl who bragged about her knowledge of the region cause she has been here. She was on speaker and 3 other people were amazed I let her repeatedly talk over me when she kept interrupting me. I will not only not work with her but I also won't work with an agency she works for.

I had the absolute pleasure of working with Paul McArtor to sell my home in Charlottesville, VA,…read moreand I cannot recommend him highly enough. From start to finish, Paul was exceptional--thorough, knowledgeable, and truly committed to guiding me through every step of the process. Despite a somewhat challenging market, Paul's expertise and strategic approach made all the difference. He provided clear, honest advice, kept me informed at every stage, and went above and beyond to ensure everything went smoothly. I always felt like I had a trusted advocate in my corner. Thanks to Paul, my home sold efficiently and with minimal stress. If you're looking for a realtor who knows the Charlottesville market inside and out and will genuinely look out for your best interests, Paul is the one to call.

Paul McArtor was referred to us by a previous client of his, as we were looking to buy a home with…read morespecific features and lived hours away from the area. He listened to our needs, paid careful attention to our checklist, and focused the search. Within a short time frame, he found the right house for us, negotiated our contract, kept our budget and interests in the forefront, and kept us informed and advised every step of the way! We are so happy with our experience with Paul as our real estate agent and property locator, he's one we highly recommend to sellers and buyers alike!

This summer, we enlisted the help of Jamie & his team to sell my boyfriend's townhouse in…read moreCharlottesville.We had two weeks to remodel the house and prepare it for sale before we moved west to San Diego, and we were nervous about being so far away during this process. Jamie assured us the house would sell fast, and indeed, we received several offers even before the open house. Despite a few challenging and stressful situations that cropped up once we accepted an offer, and some communication snafus probably made worse by us being all the way on the other side of the country, Jamie worked his butt off to sort everything out and live up to his word. He did an excellent job of making an extremely stressful process run as smoothly as possible. We did butt heads a few times, but he absolutely came through for us in the end. Through this experience, I learned that Jamie deeply cares about his clients, and strives to do right by them no matter what. I highly recommend Jamie if you're looking for someone who is devoted to your home-selling or buying experience, and who will have your back during the process. Our house sold so fast, and at thousands higher than the listing price. We were able to pay off tons of debt and start fresh in California. Before hiring Jamie and doing some remodeling on the house, we were looking at a reality where we would have barely broken even on the sale. Jamie is honest, works diligently to care for his clients, and I have so much respect for his work ethic and integrity. Well done, Jamie - we can't thank you enough! I know I was a tough customer, but you definitely won us over and we are fans for life! My apologies for taking so long to lavish you with the praise that you earned and deserve! Cheers to a successful 2018 for you and your family - wishing you all the best, always.

Very disappointing experience. We sell our house with Jamie White Real Estate and lost a lot of…read moremoney, time and our nerves in a process. We had lost money at all stages: price negotiations, home inspection negotiations, final deal signing, new home purchase (because the selling was not executed in time we had lost that home and lost home inspection and appraisal money). I have very strong impression that Jamie White does care only about his commissions no matter how bad the deal is for his clients