I am so impressed with this dental clinic. I had a dental emergency right before the holidays that…read moremy previous dentist did not take seriously. After canceling my appointment last minute, I frantically called several local dentists for help. Cambridge Dental Center put me on an emergency triage list and I was in to see Dr. Alex within 24 hours. The staff was so friendly, accommodating, and took great care of me. I had no pain through my procedure whatsoever. Their prices were much cheaper than my current dentist and their customer service was outstanding. I canceled my next cleaning with my old dentist and scheduled my next with Cambridge Dental Center. And the cherry on top was receiving a nice welcome card signed by all the staff. Thank you, Cambridge Dental Center, truly.

This is my hometown dentist, and although the doctor who used to run the practice has since…read moreretired, I feel like I'm in very good hands with his replacement. Dr. Peterson is very personable, and does extremely good work. Each time I go in, he always remembers something about my life and asks me how that's going--we talk baseball a lot since he's a Twins fan and I cheer for the White Sox. Much of the staff is the same as when Dr. Shorenstein was there, so it's great to see familiar faces--that combined with the great work encourages me to keep making the long drive back to Cambridge each time I need to see a dentist. But I'm sure glad I don't have to go as often as we shovel snow around here!

I just started going here and am pleasantly surprised at the whole environment! Everyone is so…read morenice, helpful and knowledgeable. I have high anxiety at the dentist and they have been patient and made it less anxious for me. Love this place so far!!

Cavity filled. I have told them when I first started there, I have dental anxiety and was offered…read moreno warm neck pillows as another person commented that they were, but I did get someone, not the dentist I see, put Novocain into a nerve or something that was really painful and made me jump and grab for the person, (unidentified - so I don't know if they were a dentist or a hygenist or who they were). I do not know why the dentist I usually see didn't do the novocaine. I have never had anyone but the dentist do the numbing in any other dental office I've gone to before. I am having pain in a tooth That I had filled and am actually afraid to go back. I feel I was not listened to or respected.

I can only think of one reason why these people can be this good at what they do. They are from the…read morefuture. They pretend that they are not, but there is no denying it. The reason why most dentists get into the field is so they can inflict pain on others without legal repercussions. Everybody knows that. This one is different. He has somehow figured out how to whip your teeth into shape without using any pain compliance techniques. The equipment that they use is beyond state of the art. This stuff has not even been to Area 51 yet. I am pretty sure it is made from materials that have not been invented yet, at least on this planet.

I came in for cavity fillings and left feeling disrespected and confused about my own bill. From…read morethe start, there was no intake process -- no paperwork, no forms, no verification of why I was even there. My hygienist mentioned we were addressing 3 cavities, but that was the only communication I got about the plan. After sitting in the chair for two hours, I was given a verbal total that shocked me. I was escorted to the consultation room. Before I'd even seen an invoice, the staff member started talking about collections and asked me point-blank if I'd "shown up today with the intention of not paying." I went in for dental care and ended up feeling like I was being interrogated as a criminal, not treated like a patient. After I paid a partial amount, I was finally handed a piece of paper, and the total on it didn't even match what I'd been told verbally. This isn't the first time a staff member has been snooty and condescending in the consultation room. When I called the next day to get clarity, I was met with a condescending tone and no real answers. When I raised concerns about how I'd been treated, the response was: "Thanks for the feedback, no one will be calling you back, ask more questions next time." No accountability, no follow-up, nothing. The office has a sign stating patients may be asked to leave if they're disrespectful to staff. Apparently that standard doesn't apply in reverse. If you value transparency about costs and basic respect as a patient, I'd look elsewhere.

I would not recommend this dental office based on my experience…read more I had 5 fillings done here in January, and I have had constant pain ever since. Shortly after the procedure I began experiencing severe sensitivity to hot, cold, and even room temperature food/drinks. The pain lingers and I now deal with random throbbing throughout the day. This is not normal and has not improved with time. When I went back to have this addressed, I asked to see a different dentist/team for a second set of eyes. They adjusted my bite and applied fluoride, but nothing changed. I was then told that if it still hurt after two months, it likely wouldn't get better. When I first asked for my X-rays, I was told they typically only send them to another dentist and was encouraged to come back in instead. Now that I've decided to seek a second opinion elsewhere, they sent my X-rays immediately with no attempt to resolve the issue further. The procedure itself was also a terrible experience. The numbing injection was extremely painful and sent a shock through my entire body that briefly left me feeling paralyzed. I have never had dental pain like this in my life, and it has significantly affected what and how I eat. At this point, I am seeking care elsewhere. If you value your health and comfort, I would strongly recommend getting a second opinion before committing to treatment here.

Dr. Lund and the team did an amazing job. We were new clients and they helped us feel comfortable,…read moregave us all the info we need, and even a welcome gift. All of the staff here are kind and helpful! They also have payment plans for higher cost treatments. Highly recommend!

Clear explanations and genuinely kind care. No shaming and great attention to pain management and…read morecomfort. Not enough stars.

The service was done well. But when my daughter couldn't pay her bill in full they told her she…read morecouldn't leave until she did. She's 20 years old and they had previously told her it was covered then the day of service they told her it wasnot covered but it was important for her to get a crown because it was right by a nerve. She thought she'd be able to make paymenta but they said they don't offer payment plans. She didn't know what to do as she didn't have the funds. Who says that "you can't leave until you pay your bill in full."

excellent customer service. very clean and professional business. Had a DOT physical done here and…read moreit was done correctly and everything was explained to me in great detail.

I'm from out of town and had a Dental "emergency" Great…read moreReceptionist explained a great deal and setup a prompt appt for my chipped molar. (I was recommended ANOTHER Dental Office by a local, but they never could answer the phone as "too busy with other patients" message was all I got). I really appreciated being able to talk to someone about my problem WHEN I called. I assumed a Crown was necessary, but Dr Pocrnich replaced my old amalgam filling with a composite filling on my single visit in about 35 minutes - Great Service and results. And should be much less expensive and certainly less time consuming.

The Pharmacy is courteous and friendly. Very helpful and understanding. It has good hours of…read moreservice.