I am petrified of the dentist, about 6 months ago I was in extreme pain and my my only option was to have the tooth extracted so in addition to being in severe pain I had very high anxiety. But the pain was so bad i would have gone "Castaway style" and knocked out my own tooth. Had to make an appt with my general dentist and they got me in right away, but they could do nothing for me except refer me to an oral surgeon, they referred me to OMS. So I had to wait to make another appointment. Great I thought, one more miserable hurdle and of course they were booked out for a couple days and I was freaking out. However the very nice appointment scheduler told me if I called first thing in the morning they could get me into an emergency slot if I was one of the first callers...they keep a couple spots per day for emergencies. So the next morning I got up and started calling at 7:58, non stop till they answered at 8:00.. and by the grace of the tooth fairy I got an appt, they did an emergency extraction and I was on cloud nine..figuratively and literally... I was so happy with the staff and Dr Kennedy. We then scheduled another extraction for another tooth that needed to go.. I was not even one bit nervous this time. The first time I was in so much pain it drowned out my anxiety. I was put "under" both times and even IV's make me nervous, he numbed my arm with frozen air and I did not feel the pinch at all... then I woke up and we were finished..why can't all kinds of medical and dental procedures be like this... I then waited 4 month to heal and we did an implant surgery and it was perfect yet again. The staff explained everything before they do the surgery and let me tell you all of them were Great and caring, Dr Kennedy has a great sense of humor and make you feel very comfortable, comedy is a great anxiety reducer. Even the accounting staff is fantastic... I think they have the worst job...implants are not cheap.. But they do their best to reduce costs when they can. They were honest with me about not needing both implants done, I would be just fine with the one done in my particular case. They saved me 1/2 the cost. I would recommend this team, time and time again.. the only improvement I think they could make is doing general dentistry .. knock me out for crowns, fillings, cleanings etc. I would be a patient for life. Keep up the good work.
Julie Davis
Salem Or read more