Love the company, love the designs and love the clothes.
So, why the ONE STAR REVIEW?
THE COLD. G-STAR (and a few other Dutch companies) have this bizarre idea that they should...... wait for it...... leave the front door open even on the coldest of days.
On December 17, 2022, its was about 1º Celsius
Let's break this down for a minute, shall we?
+ customers are miserable (yes, we sat & observed their demeanours)
+ customers are uncomfortable (trying to navigate the store bundled up in winter clothes)
+ most customers barely stayed around (and many shivered INSIDE the store & darted out quickly after)
+ the staff have to wear normal work clothes (NO jackets, coats, scarves -- nothing). i am absolutely certain that against some European directive to make your staff work while they LITERALLY are "frozen to the bone" and even if it's not, the company's treatment of its staff is downright inhumane.
Yes, I know Europe is in an energy criss. Yes, I know that companies need to "conserve fuel". And, yes, someone needs to explain to me -- like I am a three year old please-- WHAT ON EARTH is the point of this bizarre policy.
While I remember.....
The young male and female "black" sale associates (so sorry I didn't get your names!) could not have been nicer -- in spite of VISIBLY SHIVERING while going about their chores. Your product knowledge is simply staggering. Thumbs up across the board!
And, the chunky older white male sales associate with the fake "too cool for school" vibe is a snooty, rude, miserable, unhelpful, lazy prick (and that is not language that I'd normally use).
Signed: Still Frozen To The Bone
P.S. The photos below? Taken at other establishments minutes later, on the same day. What do you see? DOORS CLOSED -- to treat customers & staff humanely & to keep the warmth in!
#MassiveFail, GSTAR, #MassiveFail read more