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G G Towing

5.0 (1 review)
Open • Open 24 hours

Services - G G Towing

Vehicle towing

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4 years ago

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Beres Towing & Repairs

Beres Towing & Repairs

(4 reviews)

This is a review based on a AAA service call for a relatively simple flat tire change at my home on…read morea calm-weather evening. Beres is the AAA contract vendor in our area. As you may guess, this is a negative review. - Original window for driver arrival window was within 1 hour of calling. Actual arrival was 2 hours after my initial call, and the office did not call me or AAA to acknowledge the late arrival. Luckily, AAA did follow-up. - The technician was unfamiliar with the vehicle's tool kit location and did not have proper bolt sockets (metric) for removing the lug nuts on the truck. Luckily, I had them in my garage, as well as in the vehicle's tool box. - Once the spare tire was placed it was found low on air. Driver had no compressor or other means of filling the spare tire. Luckily, I had my compressor. Tow technicians arriving unacceptably late to a simple tire change unprepared and without critical tools are not a great signs of their dispatch management or technical preparedness.

Susan M. Bere's wrecked the body (and possibly structurally…read moreunderneath) of the back right side of my van when they towed it to my mechanic in Racine, WI. on Sept.8, 2014, and they will not take ownership or responsibility for it. You can clearly see it was done from the tow. I will post a picture soon of the damages. I just got back from Bere's showing them the damage around the clip hook on my van from the tow truck and how it yanked down and away from the vehicle causing bodily damage. Even though they should still be held liable, they will not take any responsibility.First, denying and dismissing that they did this and then secondly saying that its the rust underneath that caused this while they were towing it, and that its my problem, not theirs. I know my car is an older car but lots of cars have rust under them. Does this mean they should not be held responsible for the body damages they caused on the outside of the vehicle and possibly structurally underneath?I just filed a formal complaint with AAA (they contract out with Bere's for towing) and I am supposed to hear back from a service monitor within 5 days. I guess service monitors from AAA mediate with the towing company Bere's. I will let you know how this pans out. Stay posted. I know I will never get a tow from Bere's again, and I may drop AAA if these are the only people in town who do tows for them and/or this is not remedied by them (and Bere's) in a just and professional manner.

G G Towing - towing - Updated May 2026

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