I hired G&Z Tree Services back in May of 2023 to remove 3 trees from my back yard. The quote was reasonable and the team seemed efficient so I chose their bid.
The trees were removed in a timely manner, however, there was an extensive amount of damage done to my property.
There were a few minor/mediocre damages brought to my attention at first, my shed window was smashed and it's door was knocked off its hinges.
The hinges on my fence door were severely bent and two of my gutters were knocked off the walls.
The absolute worst, however, was a massive crack left on my driveway, more like a pothole.
When I got home from work, the team was getting ready to leave and Feliciano, the company owner, was not on site.
I took pictures of all the damage that was done on the property and pointed it out to the workers that were still there. They seemed like nice guys and assured me they were going to relay the information to their boss.
When I finally heard back from Feliciano, he came back to my property and tried to convince me that the massive crack in the driveway could not have been made by his crew. He called his crew and asked them if they remembered cracking my driveway to which they answered "No".
At this point I felt like I'd been scammed.
Now, I have security cameras for my home, but they are cloud based cameras that only store 60 second video clips when motion is detected, which means that even though I have footage of the team working I don't have video of the exact time the crack was made, and naturally, Feliciano declined to take responsibility unless I could provide video of the exact moment the crack was made.
The smaller damages werent extensive to fix but the fixing of the huge pothole lead to and extensive ordeal with my insurance company as well as theirs to try and get my driveway fixed without having to come out of pocket for thousands of dollars.
Ultimately, I hired them to do about $3500 worth of work and it cost nearly $2000 to clean up the damages.
I would highly recommend, after this experience, when hiring any company, that you have not just short video clip cameras but proper CCTV cameras that record non-stop, because even if the work they were hired to do was done well, if there are any damages to your home, they may very well deny it and you could be left with a headache and a lot of clean up. read more