I had a really great experience with this garage door company from start to finish. The entire…read moreprocess was smooth, quick, and stress free, which is honestly all you can ask for when something like your garage door suddenly needs fixing. The staff is very friendly and professional, and everything moved fast, they were able to fix my garage door the same day, which I really appreciated. Pricing was also a big plus. It was more than affordable, especially compared to other companies I had looked into, and there were no surprises with the work itself. I especially want to shout out Darren. Even though there was a bit of miscommunication regarding the invoice, he handled it so well. He remained patient, kind, and understanding, took the time to listen, and made sure everything was explained clearly. That kind of customer service really goes a long way and made the whole experience feel positive instead of frustrating. I want to also mention that Rebecca is always very friendly and helpful when I call to make my payments. Great service, fair pricing, and solid work. I would definitely recommend this company to anyone needing garage door repairs and wouldn't hesitate to use them again.

I got it in my head that the insulation in my recently purchased home was lacking and that bringing…read moreit up to code was going to be part of the solution to having a cooler home during the summer and warmer home during the winter. I'm not gonna lie after reading the reviews here, I had some reservations about reaching out to Alcal for a bid. But it was a project, and I was going to get multiple bids, so I figured if they were really that bad it would not get further then the estimate. The estimate and bidding process was all done over the phone, with plans found on the internet, and customer supplied photos. The scheduling and negotiation process was easy and the week before installation they called to confirm the schedule. The day of they were on time and got right to work. RJ the project Coordinator / Manager was very communicative throughout the whole process. I'm satisfied with the end product, and pleasantly surprised based on the initial reviews.

Their work was very good as far as I can tell (knowing about as much about insulation as James Earl…read moreJones knows about singing soprano) and their employees that came out to our home were all very professional. But it gets better... One of their ex-employees (who no longer works for the company) made a mistake on our gas company rebate form that resulted in us getting a rebate much smaller than we were expecting (think Taco Bell dog small). Insulation Specialists personally cut us a check for the difference between what we were supposed to receive and what we did receive out of their own account to make sure we received our entire rebate. It's good to know there still are honest companies out there!

they did not do my job however they refereed me to someone else. good communication, on time call…read morereturned call, very professional, very good customer service.

Called numerous times, left messages, used their automated website and they have yet to return any…read morecalls for future work. Giving up on Synergy.