Very disappointing experience with Memar Interiors on a nearly $1 million renovation…read more
We hired Memar Interiors in 2022 as the general contractor for a major renovation of our approximately 6,000-square-foot home. This was essentially a complete remodel involving new plumbing, electrical, HVAC, flooring, bathrooms, custom windows, doors, and extensive interior work.
Unfortunately, after completion we experienced numerous problems: custom windows and other areas leaked, water intrusion near our master bedroom damaged new curtains, we had shower/water-related issues, interior door locks did not work properly, window coverings we paid for were not properly completed/installed, and there were multiple unfinished or poorly finished areas.
One of the worst problems is the upstairs flooring. Sections have separated, lifted, and actually detached from the subfloor. We are now facing significant repairs/replacement. I am posting photos so people can judge the workmanship for themselves.
What finally prompted me to write this review more than two years later was a recent issue with our homeowners insurance. State Farm requested a Utility Rating Plan Adjustment Worksheet regarding the plumbing, electrical, and HVAC improvements made during the renovation.
To be clear, I was not asking Michael Memar to certify work he was not licensed to perform. I asked him, as the general contractor who managed our nearly $1 million project and coordinated these trades, to help us identify/contact the appropriate contractors so they could complete their respective sections of the form. Instead, I was essentially told to contact them myself and that it was not his responsibility. I was extremely disappointed by both the response and the manner in which it was communicated.
We also had difficulty getting certain trades to return and complete or correct their work. Some contractors told us directly that they had payment issues with Memar Interiors and would not return. I can only state what was communicated to us, but ultimately we were left dealing with the unfinished or defective work.
What makes this even more disappointing is that I trusted Memar Interiors enough to refer approximately $2 million in additional remodeling work from friends and acquaintances. Based on my experience afterward, I regret making those referrals.
Problems can happen on any large construction project. The real test is whether the general contractor stands behind the work and helps resolve those problems afterward. That was not our experience.
Based on our experience, I would be extremely cautious before hiring Memar Interiors for a large, complex, high-dollar renovation. After spending close to $1 million, I expected substantially better workmanship, accountability, communication, and follow-through.
Services
Home renovations, Home repairs, New home construction, Painting, General building construction, Interior finishing, Remodeling, Custom home building, Home addition construction, Kitchen remodeling, Home construction, Service not listed
