Review for Pop City, Utah…read more I've been a loyal Pop City customer for years, both buying and trading Funko Pops under the previous ownership. Since the business was sold, however, my experiences have been consistently frustrating and disappointing under the new ownership team -- particularly with Skyler, who appears to control all major decisions. Communication Issues: * It is nearly impossible to do business without going directly through Skyler, yet he is only in the store one day a week and is slow to respond online. * I have often been told one thing by staff or other owners (that they are interested in certain items) only to have Skyler later respond with "no longer interested," even on items the store later purchased from someone else. Inconsistent & Selective Business Practices: * I brought in a full set of The Office Funko Pops, complete with verified HobbyDB values, offering to sell or trade at a fair percentage. I was told they had "no interest," only to see them buy the exact same set from another customer weeks later. * I have significant store credit from past transactions, but they have repeatedly refused to let me use it on certain in-stock items (such as Pokémon singles), even though those items are sold in-store under the Pop City name. * The offers made on items I've brought in have been far lower than expected based on past Pop City practices. Recent Incident: * After being told they were buying Funko Mystery Minis, I prepared and bagged a large collection, complete with researched values, and brought them to the store. Staff even sent photos to ownership, but I was told again to "message Skyler." * Skyler's eventual reply was abrupt and dismissive -- "not interested" and a firm refusal to consider store credit toward Pokémon cards. The interaction felt unnecessarily hostile given I have never had a negative exchange with him. Why This Matters: Under the previous owner, Pop City had a reputation for fair trade values, consistent practices, and friendly service. The new management has shifted to selective, opaque, and, in my opinion, greedy business practices. Customers deserve clear communication, consistent policies, and the ability to use store credit on in-stock merchandise. Additionally, I believe their selective refusal to honor store credit on certain items raises potential legal concerns and is something that should be looked into by others to ensure compliance with fair business practices. Bottom Line: If you've done business with Pop City in the past, be aware -- this is not the same store it used to be. Based on my experiences, I cannot recommend doing business here under the current management.

Our favorite place to find collectibles! The owner, Skyler is so kind too and great to work with…read more He's always willing to help me look out for pops that I need too. All of the employees engage in conversation and I love that they have the sticker pillar that we can add to each time we go in. My kids love it there too and there's such a large selection of pops and other collectibles at fair prices. This is for sure my first pick of places to get new pops and toys. 1000000/10 recommend!

Positives: large selection ranging from older products to new products. Lots of products for kids…read moreof all ages. Negatives: not affordable and you can buy the same products much cheaper elsewhere. The employees are not helpful. They are trying to be a collectible style store while at the same time not very good at it.

Teton toys is usually my go to toy store for fidgets and toys that you can't get at target or…read moreWalmart. Normally I feel like their pricing is good but I have visited some other toy stores and realized that they are charging above suggested retail in most cases. Now this isn't the biggest reason for my poor score. I went Black Friday weekend looking for some airtoobz expansion packs. The employee told me that they have never carried them and that no other locations do either. However, that was a lie. Luckily I didn't take his word for it and I called the American fork location and was able to get them from their location. I'm not really sure the reason was to lie but it sucked because I felt like the employee was very helpful and kind up until that point.

Good selection of games, apparel, collectibles, comics and cards! This place is huge and they are…read morealso opening a Nerd cafe soon! Can't wait to see this when it's ready. The staff here are super nice and helpful. Great place to shop for all the nerdy things!

This store is a scalper store period. They sell damaged cards at a made up condition called "as-is"…read moreand try to charge mint condition prices on heavily damaged cards, the employees here suck as individuals and lie to you for no reason. The service is awful, go elsewhere.

My husband is an avid collector of Transformers. So while in SLC area, it was only right to check…read moreout the local toy stores to see what kind of collectables they had! This toy store literally has a little of everything. If you collect any kind of toy, this store might have it. They did have a decent amount of Transformers for sale. My husband likes to have his toys new in a box and the ones that are available were the ones my husband already had. There was a Soundwave that was played with and out of the box. As much as they were asking for, my husband probably could find a new one in the box if he really tried. They were asking for decent amount for a used toy. This toy store was dope. The gentleman that helped us was really nice. We ended up not finding anything that we truly wanted but that doesn't mean you won't find your gem here. Hopefully the next time we are in the area again, they might have a treasure for us to take home!

Great selection of toys! We visited here for my brother in law and we all had a great time? Awesome…read moreselection of hot wheels!

I called for the timing and process of registering for a magic event and the staff told me 5:30. I…read moregot there and they were sold out because he told me the wrong information. I have now missed the event and can't do their event tomorrow. Im never wasting my time coming out here again.

Anna and taylor and both freaking awesome! Super respect and…read morefriendly. Definitely will be coming back specifically bc those guys were so great! Id also add they have great cards and toys. Good value too

Quite a lovely children's shopping experience at the 9s, my favorite Salt Lake intersection of 900…read moreEast and 900 South. Cute casual with a dash of refined, this store is a winner. Nice staff members. Will undoubtedly return. Algorithmic references: robust selection, astounding value

You cannot beat the variety of quality children's clothes here. Just amazing variety and many are…read moremade from organic cottons. When it came time to make my purchases i was delighted that they offered complimentary gift wrapping!! What a huge savings in time and they did it efficiently and without any sense of obligation. They did it with kindness. Keep in mind there were over 40 other patrons in the store at the time. When we couldn't find stockings, an employee took the time to walk us to where they were located and offer suggestions. The selection of women's clothes is also quite extensive and they have a great couch to sit in and relax when your spouse is trying on clothes! Although the prices may be more than usual, it's worth every penny to know that the quality of clothes will last much longer.

Hours say 11 am they have a phone number on the side of the building says it's not a valid number…read morenobody responds trying to pick up my wish order Poor service There were four people waiting outside an hour after they supposed to open multiple people called the lady said oh I think I'll open at three today never ever coming back here

Their phone number doesn't work and they don't open when they say they are. The building resembles…read morea run down flop house. Don't even bother with this place. Truly disappointing.

I loved this toy store! Unlike many toy stores I've been to this one had a nice selection of toys…read morefor babies under 18 months. They also had habas brand and manhattan toy co which are usually made in USA or Germany. God my son a Brunder Brand UPS truck- this brand is pricy but it's a high quality toy I love that the pieces can come apart and go back together. Lots of high quality plush animals as well, got my daughter a plush puppet cow- and a baby rattle/teething toy as well as a fisher price toy radio. Great deflection of puzzles as well. There was magnetic geographical puzzles which I never saw anywhere else also tons of 500 and 1000 piece puzzles to pick from. Extremely nice people working here too!

I've been shopping at the Tutoring Toy for many years. The staff is always helpful and low…read morepressure. If you are looking for a particular age child they will help you find the best gift in minutes. They are well stocked and they gift wrap!