We bought a couch with movable sections for $4000 less than 3 months ago. It is the most…read moreuncomfortable couch I've ever owned. The cushions already feel worn out as if it were 10 years old instead of brand new. Lying down causes extreme back pain where the sections connect. Would not purchase from Furniture Superstore again.

We have purchased from Furniture Superstore in the past and have been happy with the product. This…read morelast time they sold us on an American made reclining sofa and chair. The sofa recliner is falling apart and can't be fixed. A lot of money for a piece of junk that is under a year old.

No furniture store locally had the Ashley Olsberg couch and recliner in stock. I called the…read moreNorway Agren store and they had it. I drove there and was impressed with the in stock furniture and Agren delivered to Westbrook within the week. Salesman, Jamie Grattelo was excellent and prices were less than anywhere I'd seen on line. My set was delivered today and I love it. It was worth the drive. Highly recommend!

From the owner: Mondays we are closed. However, available via text 800-335-0235…read more Agren, with 7 locations across southern and central Maine, offers sales, service, delivery and installation services for appliances, mattresses, furniture and bedding. We offer brands like Sub Zero, Viking, Dacor, Whirlpool, Maytag, GE, Frigidaire, Sony, Samsung, LG, Serta, Tempur-Pedic, Ashley and many more. As Maine's largest independently owned appliance retailer, Agren offers incredibly competitive pricing, as well as Maine's largest fleet of appliance service professionals. Since 1969, Agren has been serving Maine communities with excellent products and service.

I did receive a call from their Customer Relations escalation department. The person I spoke with…read morewas very professional and apologetic. I explained to her what had happened and the interactions I experience as a first-time customer. She ensured me they take these matters very seriously and will use the information to create better customer experiences. I appreciated the call to address my concerns.

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.

I can't believe we didn't go in for the first time until January. Obviously, you don't buy a sofa…read moreevery month or even every year, but still. Anyway, warm welcome, quick to answer questions, no heavy pressure, just "there's more upstairs." Not everything is for everyone-- but they have a lot of choices, good brands, and as important-- different scales for smaller or larger spaces. We also wanted to re-upholster our dining room chairs-- and the people at the store were so helpful and supportive as we chose the fabric. We love what we ended up with. Evan the upholsterer and his team are amazing. The antique chairs look great with their new covers and thicker seats. The delivery guys were cheerful and enthusiastic about the work that had been done. Like someone else said, I'm buying all my furniture from Country Farm from now on.

Nicest service in Maine! How Guly recommend doing business here. Honest, reliable and courteous…read moredelivery guys

Excellent, friendly service. Helped me find exactly what I needed! Delivery was fast as well.read more

I love this business. The young man who helped us was SO helpful, flexible, and really want to get…read moreus what we were looking for ASAP. This is a proud family business, worthy of the community's support.

Bought 2 lovely pieces of furniture, a sofa and a rocker-swivel chair. Both were very attractive…read moreand comfortable. The trouble started when they were delivered. The under-liner of the sofa was ripped in a way the suggested it was damaged in shipping. It did not affect the comfort so I asked them to fix it instead of replacing it. They promptly did just that. They stapled in 3 gauzy cloth panels, each of different color, using short staples which fell out after 4 days. No big deal compared to the problems we had with the chair as reported in another review. I suggest having them replace stuff if you have the same problem. Also beware of buying off the floor as their warranty policy is murky.

2 years ago I bought a set of recycled plastic garden furniture at Sweet Dreams. This furniture…read morefelt a bit pricey but after using this set for 2 years it is worth every penny. Comfortable, super well made and VERY stylish. The staff is very helpful and such a pleasure to work with. They told me I could leave this furniture outside 12 months a year. It seemed too good to be true so I've been checking for weakness or fading with age. NOPE.... Good as new. Love the furniture, love the store.

Such a pleasure to deal with a local business with fair pricing. So great to have a full service…read morefurniture store close to home with free delivery. Highly recommend Polkki Furniture!!!

From the owner: Polkki Furniture offers a full line of Ashley furniture and mattress'. We have leather sectionals,…read morecomplete living room sets. Dining room sets in many shapes and sizes. We offer custom made furniture, like reclaimed barn board tables. Shaker style pieces custom made. Entertainment system made out of your choice of wood. Come in and see Walter Polky the owner and local football coach. Custom furniture created by David Polky

We bought cafe appliances there and also the extended warranty. They told us if we don't use it we…read morehave $300 to spend after it is up. They DO NOT tell you that you have to spend a considerable amount of $$$ on 1 item to redeem. And forget about warranty. Cafe appliances are not cheap, but most of the lights are burning out already and they call that wear and tear. They do not service what they sell they give you an 800# just like Home Depot does and they have no parts. So we are now buying ours from the depot. Gave them 1 star because I couldn't give 0! I would not recommend anyone shop there. They have really gone down hill .

Gave Agrens a 2nd chance, after 5years. After walking in the door on a Saturday & I accidentally…read moreknocked over a display sign. I found the store empty , finally a gentleman came out from the back room . I Stated what size stove was needed & with storage draw and Knew & was ready to spend $4000-6000. With only 1 floor model to look at , we escorted brought to a computer screen gave a couple of options. We were quickly told , of their No Return policy. I thought with their new distribution facility , they would be stocked fill...Wrong Again . Nothing soften the blow & found myself waisting my time , & the so called Non-Sales person . So much for trying to Buy Local....Drove to New Hampshire & saved tons !

Had an excellent experience today with Paul! He listened carefully and guided us to the mattress…read morethat was just the right fit, and did not try to upsell us to something more expensive. Great purchasing experience and we will definitely be back next time we need a mattress!

I want to say that I am so grateful with the staff and delivery people of this company,having a…read moredelay of schedule due to the bad weather on that day they were still able to bring and install my orders professionally on that same day,with a constant communication of the sales people they were able to fulfill it as promised. Customer service at the store was great, he was very helpful and attentive ,show me all the possible options that I can get when it comes to my budget and answer every questions that I have before making my final decision on buying the mattress. My choice was right on going to this store and very happy on my purchase.