My husband and I walked into The Furniture Superstore today and was met by a salesman that changed…read moremy mind about shopping at the store. As soon as I walked in, I let him know that I was looking for an inexpensive dresser. I asked if there was a bargain basement or a clearance section and he said no. He told me I wouldn't find a dresser for under $500. (To us, he totally dismissed us, as if we didn't belong there.) When my husband asked if we could walk around he said "This is America you can do whatever you want." After looking we in fact did find several dressers under $500. He wandered down to us and said something about particle board and how unfortunately the store had to sell it. He also spoke badly about the Ashley line they offer. It's too bad I didn't tell him about the dining room set we WERE going to purchase along with the dresser! We are past customers of the store when we need something. We bought a recliner not so long ago that we love. Anyway, that's my two cents worth, which comes from a little fish in the big sea I guess.

We bought a couch with movable sections for $4000 less than 3 months ago. It is the most…read moreuncomfortable couch I've ever owned. The cushions already feel worn out as if it were 10 years old instead of brand new. Lying down causes extreme back pain where the sections connect. Would not purchase from Furniture Superstore again.

No furniture store locally had the Ashley Olsberg couch and recliner in stock. I called the…read moreNorway Agren store and they had it. I drove there and was impressed with the in stock furniture and Agren delivered to Westbrook within the week. Salesman, Jamie Grattelo was excellent and prices were less than anywhere I'd seen on line. My set was delivered today and I love it. It was worth the drive. Highly recommend!

From the owner: Mondays we are closed. However, available via text 800-335-0235…read more Agren, with 7 locations across southern and central Maine, offers sales, service, delivery and installation services for appliances, mattresses, furniture and bedding. We offer brands like Sub Zero, Viking, Dacor, Whirlpool, Maytag, GE, Frigidaire, Sony, Samsung, LG, Serta, Tempur-Pedic, Ashley and many more. As Maine's largest independently owned appliance retailer, Agren offers incredibly competitive pricing, as well as Maine's largest fleet of appliance service professionals. Since 1969, Agren has been serving Maine communities with excellent products and service.

We bought a mattress at Matress Firm in Auburn yesterday, Wayne the salesman was outstanding, very…read moreknowledgeable, friendly, and worked with us to get the best fit for our guest room at the right price. 5 stars!!

I did receive a call from their Customer Relations escalation department. The person I spoke with…read morewas very professional and apologetic. I explained to her what had happened and the interactions I experience as a first-time customer. She ensured me they take these matters very seriously and will use the information to create better customer experiences. I appreciated the call to address my concerns.

I can't believe we didn't go in for the first time until January. Obviously, you don't buy a sofa…read moreevery month or even every year, but still. Anyway, warm welcome, quick to answer questions, no heavy pressure, just "there's more upstairs." Not everything is for everyone-- but they have a lot of choices, good brands, and as important-- different scales for smaller or larger spaces. We also wanted to re-upholster our dining room chairs-- and the people at the store were so helpful and supportive as we chose the fabric. We love what we ended up with. Evan the upholsterer and his team are amazing. The antique chairs look great with their new covers and thicker seats. The delivery guys were cheerful and enthusiastic about the work that had been done. Like someone else said, I'm buying all my furniture from Country Farm from now on.

Nicest service in Maine! How Guly recommend doing business here. Honest, reliable and courteous…read moredelivery guys

Excellent, friendly service. Helped me find exactly what I needed! Delivery was fast as well.read more

Walked in and the man came right away and was very helpful. A bunch of different selections for…read morewhat I needed without being too expensive. Being able to have it delivered and have them take away the old mattress was great. Definitely recommend coming here.

Owner is the type that tells u everything u wanna hear but when it comes time to follow through one…read moreof the rudest inconsidrate people u ever dealt with. And all under the Guise of being holy and religious and stuff. Stick to bobs

Bought 2 lovely pieces of furniture, a sofa and a rocker-swivel chair. Both were very attractive…read moreand comfortable. The trouble started when they were delivered. The under-liner of the sofa was ripped in a way the suggested it was damaged in shipping. It did not affect the comfort so I asked them to fix it instead of replacing it. They promptly did just that. They stapled in 3 gauzy cloth panels, each of different color, using short staples which fell out after 4 days. No big deal compared to the problems we had with the chair as reported in another review. I suggest having them replace stuff if you have the same problem. Also beware of buying off the floor as their warranty policy is murky.

Such a pleasure to deal with a local business with fair pricing. So great to have a full service…read morefurniture store close to home with free delivery. Highly recommend Polkki Furniture!!!

From the owner: Polkki Furniture offers a full line of Ashley furniture and mattress'. We have leather sectionals,…read morecomplete living room sets. Dining room sets in many shapes and sizes. We offer custom made furniture, like reclaimed barn board tables. Shaker style pieces custom made. Entertainment system made out of your choice of wood. Come in and see Walter Polky the owner and local football coach. Custom furniture created by David Polky

I'm saddened to write a less than great review. It's pretty small potatoes, since it's only a $50…read moredollar part: but 50 bux to us isn;t chump change, at this point in our lives. Part wasn't ordered when he said it would be(a day delay), and our fridge is dead: I told him that. I could have ordered online for almost 1/2 cost, but was in a hurry, and it IS good to support local business. Part weighed about 5 ounces, and they charged me $5.xx shipping, even though it came in along with a number of other things. Just not impressed. I also wonder, how long they would have been getting back to me with it's arrival, if I hadn't have called in? :(

Such a shame. They could be the hometown heroes. But nope. Take the money and run. Even if you…read morepurchase extended warranties.. someone you can't understand on the other end of the line will tell you to... contact the MANUFACTURER. When I buy from an appliance retailer... I expect THEM to be my liason to the Manufacturer. Their commercials are impressive though.

Had an excellent experience today with Paul! He listened carefully and guided us to the mattress…read morethat was just the right fit, and did not try to upsell us to something more expensive. Great purchasing experience and we will definitely be back next time we need a mattress!

I want to say that I am so grateful with the staff and delivery people of this company,having a…read moredelay of schedule due to the bad weather on that day they were still able to bring and install my orders professionally on that same day,with a constant communication of the sales people they were able to fulfill it as promised. Customer service at the store was great, he was very helpful and attentive ,show me all the possible options that I can get when it comes to my budget and answer every questions that I have before making my final decision on buying the mattress. My choice was right on going to this store and very happy on my purchase.