They Were On Time For A Winter Tune Up And Did A Professional Job. Adam Really Knows His Stuff And…read moreDid A Great Job.

Purchased a water softener and RO through Costco. Install was mediocre as the backflow pipe never…read moremade it completely down to my drain causing splashing, they did come out to fix it, however. Called for a quote for a water heater and they wanted $3200 for a job I ended up doing myself for $975. When I called back and asked why they charge so much, I was told "we never said we're the cheapest." Thought to give them one more chance and called back today asking for some help with the water softener and just had a technical question for a technician. I was told no questions will be answered. This companies leadership needs some customer loyalty training. Never again!

I've had them come out and install a reverse osmoses system under my kitchen sink (also connected…read moreto my fridge for pure ice maker) and a water softener for the rest of the house in my garage. I'm impressed with the finished products and the much improved water quality. I can now do home dialysis where as before there was too much calcium in my water tests. Definitely a home improvement and great guys. Water for showers and clothes/dish washing is notably better.

Fairly attentive when I was having a $3500 system installed last year, but it wasn't always easy to…read moreget them back for the repeated visits needed to fix leaks. This year, they've cancelled the first appointment to install new filters, and today simply no-showed. I waited all morning for someone to show up for the 9-10am appointment. I called the office around 10:30 and had to leave a message. When I called back about an hour later, I was asked to reschedule. They offered the familiar lame excuses that have been commonplace. Follow-up and follow-through are not their strengths. Sloppy and unreliable are how I would describe them. There is nothing special they have to offer, and their products are easily available at big box hardware stores. Save yourself the frustration and inflated price, and look elsewhere for these services. Absolutely not recommended.

The young man working there was very friendly and helpful…read more Took my water bottles there to get filled up. Store is clean and they have products that they sell if you are looking for cool water dispensers for the home. I'm quite sure their water is better than the water kiosks at the grocery stores!

Steve and Daniel came to install a R.O. system for us. They were professional, polite and…read moreinstalled to our specifications. The water tastes wonderful and 3rd party testing came out great! Thank you Mike and your team!

My delivery water pipe in the crawl space was vibrating and making noises. I called Veolia Boise…read moresite to check the meter and pressure. Customer service response was excellent, from the phone call to the service tech. Eric the service tech was here in minutes and diagnosed the problem quickly. He found one of the two meters in the box was showing large pressure fluctuations. After notifying the neighbor he changed both meters out quickly. He was very professional, nice and amazingly fast in his repairs. Fantastic Job Eric. Jay M.

Can't find waterlines... involved in sucking our country dry for data centers…read more BOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dylan took great care of us!!! Very candid young man, I felt all my worries wash away. I've been…read moreusing Express plumbing for years, looks like it will stay that way

I have used express for years. I even had their membership. I have spent 10s of thousands of…read moredollars with them. New HVAC system, new water heaters, septic cleaning, etc. then they came out and diagnosed that the AC Unit they put in 2 years ago (still under warranty) had a blown compressor. They said they would replace it at no cost. Sounds great. They were supposed to come out today and fix it. Then I get an email from their project manager saying they will no longer work at my property... not because I didn't pay my bill, I just paid them $670 to pump my septic. Why? Because my cousin use to work for them and doesn't any more. I guess I will let the dozens of people I have referred to them over the years to use someone else!

After moving into my new home in Meridian, I discovered I have "hard" water. Many people in our…read morearea used DeWayne and he came highly recommended. I DeWayne came out, tested the water, and recommended a whole house system. It was not cheap, but the system was to take care of impurities AND carbon with this single unit. Seemed reasonable so we agreed.There were few problems with the system in the beginning, but he was responsive and worked with the manufacturer to get it stabilized. Or so we thought. Six months later, the system had issues again and DeWayne was not answering his phone and it seemed his company, America's Water Doctor was out of business. I called the manufacturer Pacific Source direct and was told the warranty is only issued to the installed. The is NO warranty to the consumer at all. Today, 4 years later, I am looking for a new water softener and guess who shows up? Yep, DeWayne opened Water Factory Outlet in Meridian, ID. I called and left message for DeWayne - but, alas, no return call. He is lickity-split fast to sell you a system. Not no fast to respond on service. You decide for yourself what is important to you. If you want the system but not the service, this guy is for you. Be sure to call the manufacturer about his terrific warranty, too. Ask them if the warranty is issued to the consumer or only to the installer. I just hope I help others from getting scammed by this guy. Oh, and why 2 stars, not one? The unit itself was good, it is the "disappearance" of the installer that's bad.

These guys are amazing to say the least! Bought a new home and it didn't take long for us to find…read moreout how horrible our water was. It was so hard my entire family looked like we had "alligator skin" itchy and dry. My two toddlers were miserable. Dennis came out and tested our water (for free yay)! We decided on a whole house treatment system and I'm so thankful we did. Our skin feels great, and I don't seem to have to clean water fixtures as often, no more water spots on my dishes, and I no longer have to spend money on bottled water. We really had no idea how harsh water could be on so many levels! Gross! Dennis was very quick and knowledgeable with all our needs and questions. We will never go anywhere else!

We had them repair our show value. They were very professional and got the job done in a timely…read moremanner. With no service fee to show up. Highly recommend them.

I had a backed up pipe under the house and Meridian Plumbing came out quickly and took care of our…read moreissue. They were very pleasant to work with but a little pricey. Although when you have a problem you're willing to pay whatever to get it fixed!

Our water heater went out on a Friday evening and leaked into our home. When called, Idaho Plumbing…read moreServices arrived promptly and worked through Saturday to stop the leak, replace the water heater, pulled up the carpet and provided blowers until the carpet dried then replaced the carpet. The owner and employees are professional, committed, and knowledgeable. Thank you, Curt.