Our pickup from the airport was quick, and the drive to our hotel was great. I highly recommend…read moretheir services!

We used Precision NY Chauffeur Service for our family vacation to NYC, and they were absolutely…read moreoutstanding from start to finish. They handled our pickup from LGA to our Midtown hotel and later our return trip back to the airport, and both rides were flawless. This was truly 5-star service and one part of the trip I didn't have to worry about at all. The vehicles were clean and comfortable, communication was clear, and everything ran exactly on time. It was worth every penny compared to mass transit or other ride services. What really set them apart was their customer service. When we were dropped off at the airport, my son accidentally left his phone in the car. Umar went out of his way to drive all the way back around and personally return the phone to us--no hesitation, no attitude, just genuine care and professionalism. I can't recommend Precision NY Chauffeur Service enough. If you want reliable, stress-free transportation in NYC, this is the company to use.

The service was great from book the reservation until I was dropped off at the airport. I was happy…read morethat there was water in the SUV for my family. The driver did my luggage for me at the door of my house and at the airport. He was nice enough to get a cart for my luggage and I was on my way. They never charged me for the cart the driver paid for it and no charge extra on my bill. I would recommend that everyone try them and you won't be disappointed.

Great experience with them, on time coming and going from JFK, very friendly driver Louis knew his…read moreway around construction delays to keep us on time. Very grateful for his expertise in navigating the terminals , we may have missed our flight without his help.

Disclosure: I am not a celebrity ... but Premier Limo…read moresure made me feel like one! While on business travel, a local business paid for my transportation from Hartford Airport (BDL) to my hotel in New Haven, CT (and then a second ride back to the airport later that week). Both trips were: * On time * Clean * Comfortable / Luxurious (Large Lincoln) * Courteous, Friendly * Drove Safely * Provided Water While my preference is always to rent / drive myself, I was happy that the company provided this service instead. I was able to sit back & relax & NOT WORRY about driving in the SNOWY weather. BONUS: On the trip back, CARMEN was my driver. SHE IS AWESOME! She has that DYNAMIC PERSONALITY and we talked the entire trip like she was an old acquaintance. If you like a super-fun personality that you will never forget, ask for CARMEN! Hope this helps.

We hired Premier Limo to take us from Newtown to our flight at Bradley on Labor Day afternoon…read more Gordon Ramsay was our driver - unfortunately not the snarky British restaurateur Gordon Ramsay, but this Gordon was pretty cool too. Our drive was so seamless that I fell asleep during it. Wonderful service and no issues whatsoever.

Excellent service, on time with professional and friendly drivers! We will definitely use this…read morecompany again.

Great service to JFK. Richard was great, on time helpful, and attentive to our every need…read more Definitely took the stress out of getting to he airport.

Best limo service ever…read more I discovered this company when i was preparing for my trip to connecticut. Since their priced seemed fair to i booked with them. I was surprised in a very good day. Driver was very friendly, 5 minutes ahead on time. If i ever go back to Connecticut i Will definetly book with them again. I recommend

If I could give this company less than one star, I would. They didn't pick me up from the airport…read morefor two and a half hours. Each time they called, they told me a different lie. "Heavy traffic" etc. When I finally spoke to the driver, he admitted that there hadn't been any traffic and he was on time according to his schedule! I was livid. Trying to get customer service is impossible. What a terrible business. Someone should close them down! If you look at the Better Business Bureau, they have an F because they don't resolve any issues. Everyone I spoke to who was in the limos there and back told me different horror stories. Stay away. Not to be trusted.

We used Nelson Family Limousine for rides to and from JFK airport (from central CT). Their…read morecommunication was excellent, everything was on time and everyone was professional and so very friendly. Would highly recommend Nelson Limo and will definitely use them again should the opportunity arise. Brian was terrific.

Such an amazing family business! Brian came through on a super last minute request and saved the…read moreday. Our original driver cancelled the day of service and we were so luck to find Nelson Family Limousine! Stellar customer service!

I was struggling to find a reasonable ride to and from Shelton CT to La Guardia airport. I read…read morereviews for several companies and was a bit disheartened when reading Red Dot Review, but I took a chance. I had a really great experience both ways. When I called the office to make a reservation and also when I called for a pick up, the agents were both extremely friendly, courteous and personable. When I arrived at my pick up location, I arrive quite a bit before my pick up time, but the driver was already there, waiting for me. He had 1 other pickup and we arrived at the airport an hour before I had anticipated, based on the ETA on the reservation app. The driver was extremely courteous and friendly. Upon my return it did not take more than 15 minutes for my ride to pick me up at the airport. Again, I was picked up by another extremely courteous and friendly driver, and I was back at my car in Trumbull in record time. I will definitely use Red Dot again, when I need shuttle transportation. It was economical, efficient and very enjoyable. Thanks Red Dot!!

AVOID AT ALL COSTS (photo proof)…read more Flight delayed getting into JFK due to weather. Boarding was on time but since the pilot flew around severe weather, my flight landed later than it was supposed to. That resulted in me missing the last shuttle (11:15pm) (landed at 12:20). Called the unprofessional dispatch for a refund the next day because me missing the shuttle is "no fault of my own" as they like to say in the confirmation email. Was refused even a partial refund. When asked "what should I have done differently?" Dispatch responded with "I don't know". They knowingly take advantage of people with no care for customer service. This company is straight up robbing their customers. Hypothetically, if you were forced to make a reservation with them, make sure your flight gets in early so you can get on the next shuttle.

Very sketchy. We were heading to NY for a cruise with 20 people. They told us no problem they could…read moreget us a "bus". They showed up with an older van(unlike the nice new Mercedes they advertise) and a 2001 minivan!!!! 14 of us got the van and 6 had to follow in the minivan. When we returned, we got the same 2 vehicles so I assume the ads are BS. Driver tells us everything is fine and get in the van(rude). On a positive note, they were on time both days. I had 4 in my group and spent $220 to take a ride in a minivan. Not exactly what I had in mind.

If I could give more stars, I would. Chris, our driver was wonderful. The van was clean. I'd…read moredefinitely use them again.

Clean cars excellent customer service. Very comfortable reliable ride i will highly recommendread more