Future Homes definitely wants to be the best, but their project management and execution falls short.
I purchased a new build from them in August of 2023. As of today, we are still trying to get:
the flooring fixed
the outside water taps working properly (one of the two was not plumbed in)
the kitchen kickplates repaired (broken by first attempt at fixing flooring)
The nails on the roof vents sealed
washed rock put in the window wells (!!!)
The reasons for all of these are Future Homes not scheduling contractors, said contractors not showing up for scheduled appointments, and Future Homes not sending anyone to do quality control on the work of the contractors.
In reality, they are over-extended as of right now: very good at promising repairs (and I believe them when they say they want to make things right), but very bad at executing. Be prepared for a long battle: do not purchase a house from them with remaining work (took 7-8 months to finish a 700 sq ft basement, even with a sizeable holdback). And be sure to ask them how many projects they're working on right now. I wouldn't work with them if there are more than 3 on their list. read more