I've been to the store a couple of times recently, and while I usually love the selection, I…read morenoticed the stock seemed pretty similar both times. It's baseball season, right? I was hoping to see some new gear maybe some different bats, gloves, or apparel. I know things can be tricky with inventory, but thought I'd mention it. Also, any chance you could look into the escalator? It seems to be out of order pretty often. Just wondering if there's a plan to get it fixed

I have been visiting this location for more than 6 years and my experience has always been…read moredelightful. Today I purchased a North Face backpack for my flight tomorrow to India. Customer Service is friendly and prices are fair.

WARNING: DO NOT BUY ANYTHING FROM PRO JERSEY SPORTS. THEY WILL TAKE YOUR MONEY AND THEN NOT DELIVER…read moreTHE PRODUCT AND WILL NOT ASSIST YOU WITH YOUR ORDER. You are better off buying from NewEra or Fanatics. I ordered a $57 Chicago Bears hat on December 8, 2025 and it is now December 22, 2025 and my hat is still not here, very poor value for my money. The tracking number indicates that USPS has not even received the hat yet in order to ship it to me. I live in Chicago and the store is in Lombard, Illinois, which is only 20 miles apart. I emailed seeking help and no response from Pro Jersey Sports. WHERE IS MY HAT?? I have now reported this to the Chicago Better Business bureau, and the U.S. FTC because this hat was ordered online and the hat has not arrived and Pro Jersey Sports will not assist me in locating the hat which was ordered two weeks ago. WHERE IS MY HAT??? This is the ONLY response from Pro Jersey Sports and whoever wrote this should be fired as they have not helped me at all. Pro Jersey Sports wrote via live chat, "You chose economy shipping" and that is it, with no other information and I still do not know where my hat is, but Pro Jersey Sports has my money and I still want my Chicago Bears hat. STOP HARRASSING ME!!! YOU HAVE MY MONEY BUT YOU HAVE NOT SENT ME MY HAT!!!! YOU HAVE STOLEN MY MONEY AND I AM FILING A POLICE REPORT AGAINST YOUR SCAM COMPANY!!! You have scammed and stolen from the wrong person. My attorney is on the phone, as I write this, with the Illinois State Attorney's office to file a verbal complaint against Pro Jersey Sports with the Illinois State Attorney. We will be following up with notarized testimony and a written legal complaint against your company for taking my order and my money and then willfully failing to deliver my hat and refusal to assist in locating the hat which was NEVER received by USPS because you NEVER SENT THE HAT TO ME. This is blatant and willful fraud and, with the help of my attorney, I am going to shut down your scam company and report you to the U.S. FTC since this order was placed online.

Shout-out to the amazing young employees at this store! I loved how they were talking sports and…read moremaking the whole shopping experience fun. They really supported me and helped me while I was looking for a jersey for my son (who's doing a TikTok series and just went through a breakup, so I wanted to cheer him up). I honestly came in planning to buy something simple and budget-friendly, but because of their energy, kindness, and great service, I ended up leaving with one of the best jerseys in the store. Great team, great vibes, and such a clean, well-run store.

Was searching for some Chicago Gear while in town…read more This place had tons of items at exceptional prices. I was helped by the associate and he told me the items I was purchasing were even cheaper than I thought. Apparently Noah will either be traded or released so his jersey was really cheap. Also a much if Cubs and White Sox Caps were on sale too as a new style just came in. I came in not expecting to buy much but ended up leaving with some new swag. Thanks for the great selection, service and prices! See you again when I'm in town.

IF your looking for a sports items like a glove or ice states or even ski and ski boots, the staff…read moreis extremely knowledgeable and friendly.

Good prices on used sports equipment and good service from the employees we would shop there againread more

As a big fan and player of hockey, I love visiting smaller local shops. Gunzo's is always a must…read morewhen I'm in the Chicago area. Great atmosphere and a true passion for the game!

I was in town to celebrate my nephew's 10th birthday. Just like his dad and his uncle, my nephew is…read morea big hockey fan. Too many times while he was growing up did his uncle show up and head off to Hawks games with his dad leaving a very, very unhappy young man with his mom. Thanks Amy, you're a saint! Well B is now old enough that we can't do that anymore and now have taken him to a few games. B has also been playing hockey for a few years now and at the age of 10 is one heck of a skater. He loves to play and this weekend he actually didn't have a game so we went to the local outdoor rink to play. After a few hours my brother asked if we could stop of Gunzo's to get his skate's sharpened and to get some other items for his team. I was thrilled to go as I grew up going to this place and haven't been here in over 20 years. Walking in the place is decked out in Hawks items. They also have plenty of skates, stick and equipment. Going back here brought back all sorts of great memories of my youth. While my brother and nephew were getting some items I took the opportunity to look around at all the other items they had for sale. With Christmas and birthday's our budget was running a bit tight however I accept full responsibility for giving into my temptation to purchase an old school banner from the old Stadium. Too many great memories from that old barn and I just had to add that to our Hawks themed man cave. After all if we can't make it to all the Hawks games at least we can make the area that we watch them seem like home.

Store is located on the 2nd floor by H&M. Great layout & their product selection holds a wide…read morevariety. Friendly staff who is very helpful!

I was in desperate need of heavy duty uniform pants. This store was recommended as they carry a…read moregreat selection of quality uniforms. Most of their pants have a reinforced crotch and knee area, to withstand wear and tear. Four-way stretch and lots of pockets. This was my first time shopping at the 511 store but the two ladies at the register were so nice. Every interaction was helpful and attentive which made my experience flawless.

5.11 use to be a great store recently tried to make my usual purchase 42 x 34 was told corporate is…read morechoosing not to supply stores with plus sizes and needs to be ordered through website 1 this is discrimination 2 if I wanted to order and wait and possibly return because didn't try on would order Amazon And stores complain about low sales but choose to discriminate Lost a long time customer found a uniform store that Taylor's my needs 5pants 4xs a year at $80 apair -$1600 revenue for 5.11 Sad they are willing to lose loyal customers

Even when there is a problem at REI it gets worked out…read more I have been a member for at least 20 years. I appreciate the garage sale and coupons. Most of my long term gear is from there. I hope their house brand improves - now get outside and go play.

I have been to the bike shop twice in the past two months…read more Unfortunately, the shop experience and service provided were less than great. The first time, I needed to get some cables and housing for a bicycle. I was very specific about getting 4MM SHIFT housing and the correct cables and fittings to make my project complete. I was sold the wrong size housing and fittings by the shop. They unfortunately did not have the time to check what they gave me. They gave me an obsolete 5MM housing, and the wrong fittings. This was not great because I had a bike that needed to be running with the correct parts. So I had to find another solution. I had to get the correct goods from a different LOCAL shop, and I did not feel that I had a great experience for driving over to REI for what was supposed to be the right stuff. Plus I wanted my REI dividend to grow. I had to give them a second chance. Because I wanted to see if I could get the correct service, and parts for my second project. This time I needed some Disc Brake Pads and a Rotor for a bike. I was told that NO One needed to have a rotor as big as I requested... And that there was no way to match my parts. I brought in parts for a Tektro Brake which shares the same Pads as Shimano. However I was left to my own time to look for the parts myself. It was a bummer because I was getting a bike together for my Friends and I needed the correct goods. I had to wait by the counter for more than expected. I was ignored by the other shop members and when confronted by the shop tech, I was greeted with a 'What Do You Want?" Again..I had Zero Hope that I would get the required parts or even a Hello....But here we went. I bought the One part they had in stock, though I suspect that there was more opportunity to bring a polite and productive conversation to the table. None the less...I bought the One part they had and headed to another REI in Chicago to get the rest. However, the fella behind the counter was working on a customers Bike. It was a very good bike. And I overheard the customer complain about bad shifting. I am an experienced mechanic with over 35 years of wrenching to my belt, so I had to politely listen. I listened to this newish sales and mechanic person tell the customer that his bike was fine, and in adjustment. However after listening to the customer complain about his shifting "slipping"... While waiting for someone to help me with my parts needs. I was enjoying the explanation of this mechanic representative to the customer about how he had to lower his power output in order to shift. He told the customer that he had to shift 30 feet before a hill in order to not have a "shift-skip". This is NOT accurate, and I was cringing at the bubbling blather being generated from this fellas mouth. The bikes are built to absolutely undergo stress while shifting uphill. This was not the best advise, as I saw that the bike was mis-adjusted from 8 feet away. I asked very politely and cautiously to help give the customer and mechanic a detail about how to resolve the complaint. They both agreed, as the customer did not seem to believe the employee....I knew it was not the right advise. And so I gave the attention to detail that was not noticed by the employee. The B-Tension was way off....by nearly an inch or 25.4mm. I had pointed that the top pulley of the Rear Derailleur was too far from the cogs in the rear. Thus the chain did not have enough "grip" on the rear cogs to initiate the correct shift clearances and adjustments. The chain only had about 30% of engagement. I advised the customer and tech that the B-Tension was Way off, and the solution would be to adjust the rear derailurer into the correct adjustment by loosening the B-Tension fitting to the correct the adjustment to properly let the chain sit closer to the cogs. This is critical for correct shifting and engagement to make the shifting system work correctly. The customer was Delighted, as I did state that I am also an experienced mechanic. And I was noting the problem that was obvious. Then...the mechanic started giving back an attitude....He put the bike back in the stand, and started giving excuses and the wrong adivise to the customer. I had what I needed from REI and so I left. However, I told the customer to NOT leave without getting the B-Tension adjustment corrected into the factory setting. Not 25mm- But closer to 1-3 mm depending on the bike and other factors including clearance for each situation. The mechanic was not helping, and became "Whiny-Sensitive" after my attempts to add some Value and Experience to Both. I purchased what I needed from REI, but to be Honest...The Staff is Severely Under Trained. The ability to fix a BIKE is pretty easy if you follow the training and methods in order to make everything sing correctly together. However...REI has not figured out how to make this work.

Ok place if you are searching for outdoor gear or healthier snacks. Their selection varies. Shoe…read moreselection is pretty small. I have found some snacks and pants here that I like. Watch for speeders in the parking lot.

Large selection and great price. Name Brands for way less. They carry North Fac, Kiplin,…read moreFjallraven, etc. Good quality. Clean store.