I can not say enough GREAT thingS about Michele Pelusio NP!! I would recommend her to everyone I…read moreknow- she is so knowledgeable, kind, and compassionate! I'm so grateful-thank you for taking such good care of my precious mother!! you ARE in the best hands with Michele !! 10 out of 10!!

Extremely frustrating experience. I had an appointment and still waited over 30 minutes, despite…read morethe lobby being completely empty. The lack of organization was frustrating from the start. What made the experience even worse was the prescription issue. I was told a medication had been prescribed, but the pharmacy never received anything. I called the urgent care around 8 times and spoke with different people each time, repeatedly explaining the situation. Every person told me they would relay the message to the physician, yet nothing was resolved. The entire process was a hassle and showed a serious lack of communication between the staff and physician. I essentially paid a $160 copay just to sit there speak to a medical professional and not get treated. The worst urgent care experience ever.

It isn't 24 hours yelp has it listed as always open so I wasted time and gas so what are the hours…read moreof operation???

This is the worst place to come for a emergency service the girls inside are so unprofessional…read moreespecially Michelle she has no regards for humanity they do not sanitize nothing in the building I had 3 person ahead of me it took 2 hours and change

This review is for Dr Treza Barry. on 7st and Glendal! It wil won't let me do a review at that…read morelocation because it's inside a Safeway. I paid for an appointment to change my image order and she said a change was not needed due to me being a cash payer. That was last week! I called SimonMed and they said yes I still needed one. she wasted my money and time! Now they want to charge me again to talk to her to get her to fix it.

The ease of appointments are the only reason I continue to use Mr Dr Now…read more Our practitioner Krystle Ray is amazing. However if you have any kind of question you might as well forget about getting any help. The practitioner will not receive any messages via email or thru customer service no fault of theirs. they simply don't get any communication from customer service platform. You must book an appointment and pay fee for literally anything you need including a refill, insurance authorization or an error with bloodwork they wrote orders for. This is definitely a management/corporate issue that needs addressed.

Top notch care. Very caring. Quick to be seen. Very thoughtful…read more *************************************

This place is horrible they don't care about you! I brought my mom into the ER and they made her…read morefeel like shit for coming In, didn't really find answers to what's going on, have VERY poor bedside manner, and take SOOOOOO long. Nurses just sitting around chatting, eating and having an attitude when asked questions. Waited 45 min for discharge papers after she was told to just follow up with a doctor.

Sad to see the negative reviews. I've had nothing but wonderful experiences at this place. From the…read morefront desk to the Doctors. Especially the nurses, everyone is so kind and attentive. Even when busy. Very caring staff here! 10/10 recommend!

BEWARE of this location. They seem to follow no ethic or moral code, they're money scoundrels that…read moretake advantage of people needing this critical service I went here after a car accident. I explained to them that unfortunately I was uninsured and unemployed, but I was wondering if they could provide treatment because I had severe pain all over my body after being in a 3 vehicle collision just an hour ago. The receptionist said yes, and they led us to the back. After they took my vitals, I was informed that I would need to pay a $600 deposit before leaving and I would be billed the rest. I explained that I didnt have $600, which is why I had explained my situation upon arrival. They told me I would be charged the $600 regardless of whether I stayed or not because they were already providing the service (taking my vitals), so that I might as well stay. I was made to feel like I had no choice to I started calling relatives to ask if I could possibly borrow the money. I was advised to leave and decline services, so I politely informed them I wanted to leave and they could bill me the $600 later but I didn't want to stay. On my way out I overheard the receptionist tell the nurse that she HAD told me about the $600 upfront cost, so I turned around and corrected her. I reminded her she, in fact, had not. Why would I accept a service I knew I couldn't afford ? She then snapped back and me and basically recanted her earlier claim to the nurse by saying, "We are not LEGALLY OBLIGATED to inform you of any costs, only to provide you care." I told her it wasn't fair to disclose to patients that there is an upfront cost until AFTER it's too late to deny the charge. They deliberately waited until they took my vitals to inform me of upfront cost. She insisted that she did nothing wrong as she was following the law, and I walked out. Please don't go to this location. Do not trust people like this with your health. Taking advantage of people needing this critical service is a disgrace. Beware

Convenient that you can check in and fill out paperwork online. However waiting 2 hours with an…read moreappointment is insane. Waited an hour for initial seen and then waited another hour to receive a simple test result.

"Friendly and fast service on a Sunday night. The office was clean, and the staff was knowledgeable…read moreand efficient. The NPC who helped me was excellent--clearly very experienced. She not only asked all the right questions but also explained everything in a way that was easy to understand. Great experience overall!"

Saturday day, April 5, 2026, I called Banner URGENT Care if they would be able to prescribe an…read moreexpired EP pen as I am allergic to bees. I was able to have an appointment in 40 minutes. When I arrived, I filled out the paperwork, and shortly thereafter, the Assistant took my vital signs and reason I was there. Shortly, the Physician Assistant asked me the same thing and then said I already called the Pharmacy. My appointment was fast, efficient and everyone was pleasant and professional.

The place is empty I walked in with a UTI & COVID…read more They tell me they can only look at one condition. Stay away from this place. I don't believe they have your best health as the first priority. STAY AWAY

Got in an accident outside of the place everyone was fine getting paper work done and I guess this…read morecompany's supervisors thought that they should make a laughing stock out of the accident and had every single employee walk out and laugh about it at first I didn't say anything because one of the cars were against the wall and it could of scared whoever was on the inside of that wall but every single one of them came out including all the supervisors one was name Brenda and she brought everyone out. The other one walked by covering her name tag. I will be contacting corporate since it was so funny and according to one of your employees you guys just take walks all the time very interesting. Very rude staff would not recommend. The lady shown in this photo is Brenda (could be spelling her name wrong)

Nice office, clean and personable front desk.As with all facilities and professionals within the…read moremedical community, not enough is asked or answered to keep you from needing to come back again. Yes, two days later and co payments and deductibles are where the money is as I wait in the waiting room, I witness this two other times. So I anticipate with multiple times in urgent care as a semi healthy individual, I soon will also need to be seen twice! Please, show compassion to those who have to pay..... not everyone has free healthcare, Medicare or Medicaid. Second trip pneumonia. Joanne and Jay outstanding patient. But my body seems to always require two trips???

Do not have a doctor in the valley yet, and neded to make a next day appointment for one of my…read morechildren. Appointment was made online. When I realized something needed to be adjusted I followed the instructions in the confirmation email, and called the location. Adjustment was made quickly, easily and professionally. Upon arrival, it took a few minutes to get the paperwork/registration situated. About two minutes after tha, the health provider called us back. The exam was quick and efficient. It ended with a joke, additional information and asking if there were any questions. We left feeling adequately taken care of. How this The Little Clinic is situated in Fry's does not really allow for social distancing while waiting. One must wait into the store if they want to distance. It seems like even pre COVID that the waiting area would be too small. There isn't a way for the area to be expanded without taking over part of Fry's.

Please do not waste your time here at this clinic if you're looking for any types of results. The…read moreLatino girl at the front desk was so busy texting, her priority was to finish your text message before checking us in. I went in and complained about a symptom that they don't even treat in this office but yet still continued with my appointment. You could tell no one in this office liked where they worked. Save yourself some time and money and pay book with an actual physician.

This place was useless. They saw me, charged me, and then referred me to the HOSPITAL after I got…read morebit/stung by something when taking down my patio umbrella. Two stars for the intake people who were great, fast. The NP or PA or whatever she was looked like I told her I saw a UFO when I was explaining what happened. She didn't even LOOK at my injury! This "urgent care" place can't even handle Arizona bug bites/stings? What a joke! We have scorpions here. Come on! Ended up going to a nearby store and asked their pharmacist. He was much more helpful. Also cost me much less than NextCare charged me and I felt better immediately. Don't bother!

I have been coming to NextCare Urgent Care in Litchfield Park since we moved to the area and, until…read moremy last couple of visits, had always had positive experiences. Unfortunately, after my most recent visit, I will not be returning. On Saturday evening around 7:15 p.m., I had a frightening near-choking incident while eating steak at a restaurant nearby. The piece of steak became lodged in my esophagus. I could breathe, but I was in pain and completely unable to swallow liquids. Having never experienced anything like this before, my husband, our friends and I had no idea what type of medical care was required. Because NextCare was directly across from the restaurant, we went there for help and guidance. We explained the situation to the receptionist, who went to speak with the provider. When the NP came out, it appeared she had been told that someone was actively choking--which is not what we had said. She immediately seemed irritated that the situation was different from what had apparently been relayed to her and commented that she had come out because she thought someone was choking. We explained again that I had a piece of steak stuck in my throat, could breathe but could not swallow anything, and simply asked whether this was something they could help with. Her response and demeanor were incredibly dismissive and condescending. She told us that she couldn't refuse to help me, but that they did not have the equipment necessary to treat a food bolus and that I needed to go somewhere that did. She repeatedly emphasized that she couldn't refuse care or tell us what to do, to the point that an already frightening situation became unnecessarily uncomfortable and embarrassing. I completely understand that an urgent care may not have the equipment or specialists necessary to remove an esophageal food bolus. That is not why I am leaving this review. A simple, compassionate response such as, "I'm sorry you're going through this. Unfortunately, we don't have the equipment here to safely treat this, and you need a higher level of care," would have been completely understandable. What I cannot understand is treating a frightened patient with irritation and contempt simply because they walked into the wrong level of medical facility while trying to figure out where to get help. Healthcare professionals encounter people who are scared, in pain and unfamiliar with the medical system every day. Compassion costs nothing. I left feeling embarrassed for having even walked through the door at a moment when I was genuinely frightened and needed guidance. I ultimately did require hospital care for the food bolus, which only reinforced that seeking medical attention was absolutely appropriate. Unfortunately, the way I was treated at NextCare during that process has permanently changed my opinion of a location my family had trusted for years. After this experience, we will be finding another urgent care for our family.