1. Fusion craft works

1. Fusion craft works

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Reno, NV

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Fusion craft works

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Metal fabrication

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10 years ago

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Justin S.

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Bob's Discount Furniture and Mattress Store

Bob's Discount Furniture and Mattress Store

3.0
(17 reviews)

I was looking for a chaise and sleeper sofa that I could order…read morewith a left return and they had that as well as several color options which the other furniture stores did not have. The price was much less than the other two stores. The sales person was very friendly and answered all my questions. It was my last stop and I was glad I found the perfect item.

We ordered a bed in December and got the notice that our order was in around early January. We…read morescheduled delivery for 9 days from the notice the bed was available. I was contacted by someone at this local Bob's via text message the very next day that they could deliver an even earlier date but I replied back that unfortunately that wouldn't work for us. I never got a reply back. Today was supposed to be the originally scheduled delivery day. I never got an email yesterday with my delivery window and couldn't track the order today on their website to see where it was on the truck (as I should have been able to). I called Bob's customer service and come to find out, it was never loaded on the truck. Apparently my order came in but was determined to be "broken" but they never bothered to notify me! The product is now back ordered another 8 weeks! I cancelled appointments and made sure I had today off work for a delivery that was supposed to happen and now isn't because someone dropped the ball and didn't bother to tell me there was an issue with the order. Poor communication and lousy customer care by Bob's. I do not recommended this company after my experience.

Fusion craft works - homedecor - Updated July 2026

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