After reading great reviews here and on the Lakeway Swap page on FB, I tasked this place to etch…read moresome Yeti's for me for Christmas gifts. I wanted my hubby's business logo on one side and his and his employee's names/initials on the other (I bought the Yeti's myself and brought them in to be etched). I am super happy with the end product and everyone I have corresponded with here has been very nice. My beef is the poor communication. I"m guessing this is a new and upcoming business? And I understand they were very busy around the holidays, but I would estimate 8 times out of ten that I called them I got a voicemail, left a message and did not get a prompt reply.This place is located in Dripping Springs, so, not so easy just to drive out there to talk to someone. Also, not easy to drive all the way out there to see if your product is ready on Dec 23rd when they won't respond to your messages and confirm that it is indeed done and ready. They didn't inspire a lot of confidence again with the email system. After several attempts at sending them the proper size of biz logo for the etching (it took the 3rd attempt for them to be specific with the file size needed), they sent me a proof that I immediately ok'ed and they responded with a "great, we'll get your order started!". Almost TWO WEEKS later I get an email asking if I'd looked at the proof they'd sent and could I OK it? Uh.....and this on the day they estimated my Yeti's to be done, not just getting started. Like I said, I know it's the holidaze and I really do love the end product, but the process was fairly stressful. I just think they need to work out those kinks and they'd be great!

I ordered yeti tumblers etched with monogram initials. The initials were JDA. The font for the J…read morelooks like a backwards be. No part of it resembles a J. I called to find out if there was something or someway to fix or redo the tumbler and they said I should've asked for a proof. They only offer two options for monogram one looks like a man's style and one looks like a woman's which is fancier. The sample they show on the website is easy to decipher what letter they are. Who would've thought a proof would be needed when choosing three initials. I understand if I had a logo or artwork, but for three initials seemed unnecessary. Most websites show you an example of what your monogram would look like - there's doesn't. Now I'm stuck with a ridiculous looking yeti that I'm supposed to give as a gift. The company offered no resolution whatsoever!

I recently ordered some promotional items from PrintGlobe. And while I can't say the items because…read moreI haven't given them out yet and they're a bit of a surprise, I just wanted to pop on here and express my satisfaction with this company. It was easy to order via the website, step one in a great customer experience. I had been price checking this item and was mad to find other websites requiring the customer to go through the rigamarole of emailing for a quote -- PrintGlobe thankfully didn't do this. It had templates on the site for submitting items you design yourself. These were easy to follow. And after I ordered, I was sent a proof to approve. The price was the best I could find, and I got the items in two weeks. I will definitely post pics once I give out these fun items!

Terrible customer service- would have been a 5-star review had they not jacked up the price of an…read moreorder by over a thousand dollars- AFTER providing an invoice. The mistake was on their end, and was not even a charge for materials, it was a set-up fee, for a product that was already set up from a previous order. Tried to work my way up to someone reasonable- but was told by an unprofessional sales manager that she was the top of the chain as she spoke for the CEO. I did reach out to the CEO to let him know this, and there was no response, and my order was canceled with a "sorry we could not help you" message from my account manager. They could have helped by standing behind their quote. NO ONE is going to pay over a thousand dollars more than quoted- especially when it was an error on YOUR part.

TLDR: Pricing is fair, service is quick!…read more Angelo really knows how to get the job done -- and how to get it done right! I hate putting vendors in a bind, but Angelo saw the vision and delivered exactly what I needed with a quick turnaround time. I also needed help with sourcing envelopes and since the invites he created were custom sized, he guided me on an easy Amazon option. While the website can be a bit confusing to navigate, knowing what I know now, I recommend giving Angelo a call or coming into the office. Sometimes, doing things in person is much more efficient than doing things online.

The annual print fair is one of my favorite events. I buy prints and gifts! I love that everything…read moreis handmade, and the prices are definitely do-able. Love it, thanks ya'll! Oh, I joined as a member in 2024 and you can, too. Totally worth supporting.

Ordered products through this company for a party I was having. I worked with Bailey. Bailey was…read moreextremely helpful. She was responsive throughout the entire process and very knowledgeable. Products were delivered quickly. The quality was great and the guests loved the gift. Bailey even followed up again after the party to ensure that we were happy with the product. Highly recommend Rivercity for any event or party you are having!! Will be ordering again in the future.

We have used RiverCity for years for all our band swag. They're the best! Luke & his team will walk…read moreyou through exactly what you need, go over costs, design, & always pay attention to detail. They are an invaluable part of our business!

They did a great job and were very nice people! I plan on ordering from them again soon.read more

If your sewing machine needs repairs, this is the place for you. I wish that it was possible to…read moregive Big Dog (Eric) a ten-star-rating. He fixed the tension on my 27-year-old machine so that I could use it to sew knits again. He warned me in advance that it might not be possible. Eric approached the job as a peronal challenge....and succeeded! If I'd taken the machine elsewhere, the hours and work involved with the repair (if someone else could even do it), would have cost more than a newer, better machine. I'm very happy and highly recommend Eric at Big Dog!

Needed to print a single document in a rush and they had me in and out in less than 3 minutes and…read morewouldn't let me pay (and I tried!). Helpful and cheerful staff and great service.

I needed a quick print job. Printing Solutions provided speedy detailed service. They followed my…read moreinstructions and had my order ready quickly.

Since I have been using Full Moon Design Group, the quality and effectiveness of my marketing…read morematerials has skyrocketed. Vicky is incredibly professional, easy to work with, very responsive, and the work is done quickly and efficiently. Most importantly, the quality is great! I highly recommend Full Moon Design group to small businesses and large businesses alike - if you need help with your marketing materials, you need Full Moon Design Group!

Full Moon Design Group designed my new logo, website and my business cards! They carefully…read morelistened to my needs and desires, and delivered a fabulous product at a reasonable price and within my timeframe. I highly recommend them!

Not open when it says Phone number doesn't work…read moreAnd there is a piece of paper taped to the glass saying hours changed. And a number to call. Which doesn't work or answer. What happened to the local print shop that used to be sooo good.

The team at Print and Pixel have made labels for me on two different locations. Each time they have…read moremade my vision come to life and printed them out quickly.