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Glen Ellyn, IL

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The Ladies Room Consignment Boutique - The Ladies Room

The Ladies Room Consignment Boutique

3.1(37 reviews)
0.1 mi
•$$

5 stars. The poor…read morereviews and experiences are very shocking to read because I've only had pleasant experiences with this shop and its owner over the years. I began shopping & consigning here over ten years ago. I found the experience to be convenient and extremely helpful. Catrina has great style and can find pieces that will complement your shape and aesthetic. Some of my favorite pieces were amazing finds from this shop. My fur was a GREAT deal! Several purses and accessories. Dresses and special occasion wear, too. I will say that she is very selective when selecting piece to consign and I appreciate that. I prefer to shop high quality items versus a high quantity of items. I appreciate that she will try and sell items on eBay as well as in the store to increase the odds of sale. She's always been great about supporting community efforts and has a philanthropic spirit around certain causes. If you didn't have a pleasant encounter with this store, I encourage you to return and share what wasn't to your liking. An honest conversation and an open heart can make a huge difference. I will continue to support this local shop whenever I can.

I found some nice items but will never support this business again. Take heed of the Better…read moreBusiness Bureau "F" rating. https://www.bbb.org/us/il/lombard/profile/consignment-clothes/the-ladies-room-0654-88588623 My consignment experience was horrendous. On Sept. 21, I consigned 8 dresses including a St. John, a skirt, a jacket and a new Kate Spade bag still with tags. I was initially unsure about consigning the bag, but Angie said she was really interested/they really wanted it and I thought why not. I like to support small business. A few days later, I realized I hadn't received a copy of the contract I signed. I called and there was more than two weeks of back-and-forth: Angie would look it up and call me back, she sent it, maybe she sent to the wrong email address, etc. On Oct. 10, I finally received a screen shot of my items and the consignment prices with the contract date 9/21/24 and expiration date 11/21/24 No attachment or contract. I didn't worry much about it, and in hindsight I was too trusting. In December, I remembered the consignment. Every other consignment shop I've worked with either has an online portal to check your items/contract or has provided a courtesy call/reminder to pick up before items are donated. Clearly it was on me to remember and pick up when the contract expired. Not that I had or ever received a copy of a contract with their terms. I'm just stating what I'm used to. I don't live in the area. I drove up on a day off during their stated business hours; a sign on the door said they were closed. Went back a few days later, found them open and I arranged with Angie to come back on Jan. 24 to pick up my items. I saw several of my items on the floor and commented on it to Angie; I should have grabbed them at that point. I then had a medical issue requiring daily doctor's visits; one was scheduled for my pick-up day/time. I called and left a message that I couldn't come in 1/24 and needed to reschedule. Angie left a voice mail the next day that she had an opening the following Wednesday, if I recall. I called back and left a message that my work schedule didn't allow me to come in; requested a call back. After another round of phone tag, I emailed Feb. 2 with some open dates and times, explaining my tricky schedule with work and doctor's visits. No response. I got busy with work, family and the ongoing medical issues. Granted, again, I recognize it was on me that I didn't continue following up after the contract date (again, not that I ever received a contract) had passed. I assumed it was clear from my multiple contacts I wanted to pick up my items, and that I would get a response to my last call and email. I finally called and reached Angie on March 27. She said she was busy with customers and would call me back. She called back and told me that a few items had sold and I'd get just under $50; everything else had been donated. I told her I was angry at the lack of response when I had tried scheduling pick-up and the utter lack of customer service throughout this experience. She apologized as though she was reading a script; I felt as if she couldn't care less. She told me I'd receive my check in 5-10 business days. Needless to say, it's now April 18, no check and I'm not holding my breath or surprised. I should have heeded the prior reviewers mentioning their poor and similar experience. Lesson learned.

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The Ladies Room Consignment Boutique - Hand made soaps and perfumes

Hand made soaps and perfumes

The Ladies Room Consignment Boutique - Store display

Store display

The Ladies Room Consignment Boutique - Store display

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Bench492

Bench492

5.0(7 reviews)
0.1 mi

I'm really surprised that Bench492 doesn't have any reviews! I don't get to Glen Ellyn often, but…read morethis shop is a fun independent store in the middle of its downtown and worth a visit as the seasons change! I happened upon Bench492 when on an errand to the cheese shop next door. But this was in November 2021, and they had just recently made their window display very much in the spirit of the holidays, and who can resist gold sparkly lights and goodies? Me, anyway; it caught my attention and drew me in. The store markets itself as a "made and found" store. They have jewelry from independent artists, candles made locally for their store, and other items similar to what you'd find in lots of lovely little shops. But they also have "found" items, like antique desks, or sideboards, or the like. They have really lovely candles; in fact, when I went to in there was an intoxicating scent of a candle they were burning--I wasn't the only one who thought so, because it was sold out. The shopkeepers were welcoming and friendly, but did not hang over me or disturb me while I was wandering the store. When I was looking at something one of them might point out something else that might be of interest, but I didn't feel like I was being overly sold to nor did I feel I was being ignored. They were also very careful to wrap and bag my items well so that there were no accidents. I certainly didn't intend to buy as much as I did when I went in, but I have no regrets--and I have an adorable advent calendar that I can't wait to use this year! Definitely a stop you should make when you're strolling downtown Glen Ellyn, even to simply take note of what kind of things they have for the next time you need a gift. Review #595 - November 18, 2021 #ThankYouThursday2021

We were on our Sunday walk and stopped in to check out the store. There was quite a selection of…read moreitems. The ambience and look of the store is wonderful. Carla was awesome - very friendly and a pleasure to work with. We had to order specialty jewelry - and the process was easy. We purchased jewelry, soaps, candles, kitchen towel, etc.. All great quality!!! The pricing was very reasonable. We are definitely going back again. I would highly recommend this store!!!

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Bench492
Bench492 - Paris vintage finds!

Paris vintage finds!

Bench492

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Fuschia - accessories - Updated November 2026

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