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Furry Friends Retreat

3.1 (31 reviews)
Closed 8:00 am - 6:00 pm
Updated 2 months ago

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Services - Furry Friends Retreat

Pet boarding

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I have been a long time client this salon. I have been taking my most recent dog, a mini-golden doodle, here for nearly a year. Today, I dropped her off for a grooming and in her excitement she got her leg caught in the electrical cord of a wax warmer that was sitting on the counter. The cord was on the public side of the counter down low. The warmer fell over and off the counter, pouring wax on her shoulder and leg, fortunately, it did not get into her eyes. I was told that they would be able get the wax off of her. I was called a couple hours later saying that it could not be removed, to Google for a solution and that she was ready to be picked up. I called @SOUTHSHORE PET GROOMING in Ruskin and was told to bring her right in. Within 3 hours they had completely removed the wax and bathed her 3x in the process. I was told that she did have a bit of redness on her skin, to watch if it started to cause any discomfort for her and to take her to her vet, if needed. I have sent an email to Southside regarding this matter and am awaiting a response. The placement of a wax warmer on the counter with the cord exposed where a pet could possibly get tangled up in it is dangerous and upsetting that it in fact happened to my pet. Being told that "there was nothing that could be done and to Google for a possible solution" left me angry. I am sad that my dog had to go through this ordeal, but I hope it keeps other pets from the same.

Bailey's butchered ears and cut bangs - that previously went into his top knot.
Eazey A.

This is my second visit. Initially I pleaded with them to be extremely careful to follow my notes as my dogs have recently had terrible grooming experiences. I wanted to ensure that their ears and faces had an opportunity to grow out. The results weren't great, but they weren't terrible either...additionally and equally importantly, my dogs were happy and the staff was very nice. Same can't be said for this time around, almost as if they disregarded all of the notes, even though we discussed my requests AGAIN this morning. There's no way I should be expected to pay $50 for my dogs' faces to look like they've barely been touched and my boy's ears to be chopped up, unevenly, and against my explicit instructions. "Do not tip/trim ears. Do not cut bangs. Scoop eyes. Teddy bear face". He looks terrible and I'm beyond dissatisfied. Sending dogs to a groomer is always a risk but why ask the customer what they want if it will just be ignored?? SO FRUSTRATED

Short cut Chorkie for thanksgiving :)
Airiah H.

First visit. Pablo came out great. I don't like that they cut his whiskers but I'll be honest i didn't tell them not to so that may be more of my issue than theirs.

Danielle S.

My dog Gadget is a 5 1/2 pound Papillion that I have trimmed quite a bit. He looks adorable with shorter hair. When I went to pick him and his brother up, the lady from the back came out to chat which I thought was nice. This has never happened before. All was well. I get home and I notice that Gadget's cut was very uneven. Not a big deal b/c of Covid lockdown I was just happy to get excess hair trimmed. At 7:00 that evening, Gadget started squinting his right eye. I took him to the vet the next day and he had a cut on his cornea. I called the groomer to let them know they need to be more careful and do additional training (as the man who took him back was new) and the lady on the phone was incredibly apologetic. She assured me the owner would call and check on Gadget and follow up (we were not looking for payment for the $160 vet bill or refund for the grooming). Absolute silence....nothing. Horrible way to treat a long time customer of two when you injure their pet!

I would not recommend this salon. I'm new to the area. I've been to Southside Pet Salon a couple of times and have yet to have a good experience. So I will be going elsewhere moving forward. They aren't very friendly. My dog's cuts have been super choppy. Their prices have been different each time I pick my dogs up. I called and was told one price. Picked my dogs up and was charged another price. Next time I went in they tried to charge me $10 more and one of my dog's being more than the other. Made no sense because the dog they tried to charge me more for had less hair than my other dog. Both small breeds that receive just a basic groom each time. When I ask why they are charged differently/more they don't really have an explanation. Another thing I don't like is you pay before you even get to see your pets. I would be giving 1 star but I'm giving 2 stars because after questioning the pricing the manager did adjust the price. But the fact that pricing has been an issue each time I've gone in and my dog's haircuts have been super choppy I'm very disappointed and will not be going back.

I love my Halloween cut

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1 year ago

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3 years ago

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1 year ago

This place is amazing. I get my chocolate lab groomed and nails trimmed and they treat her like there own.

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1 year ago

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2 years ago

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7 years ago

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4 years ago

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6 years ago

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5 years ago

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6 years ago

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5 years ago

They leave your dog like if nothing was done. My two long haired dogs went in exactly as they came out.

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5 years ago

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6 years ago

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8 years ago

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7 years ago

Absolutely amazing people! They are all sweet caring people that did an amazing job on my 12 year old golden retriever! Highly recommend!!

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5 years ago

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4 years ago

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8 years ago

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9 years ago

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8 years ago

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Review Highlights - Furry Friends Retreat

Southside has options for trim and paws for quick clean ups.

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Marina District Pet Care - How pretty is Brylee a schnauzer??!

Marina District Pet Care

(4 reviews)

Interbay

This was the first vacation where I didn't worry about my fur baby! The team at Marina District is…read moretruly amazing. Their daily updates during visits and genuine care for animals completely put me at ease while I was away. Whether it's for a day or 10 days, I'll always call them. Don't hesitate to book their services--you won't regret it!

I recently had the pleasure of hiring Alena of Marina District Pet Care to take care of my beloved…read moreguinea pigs and cats while I was away, and I must say, the experience was absolutely outstanding. From the moment I met Alena, I could tell that she was not only professional but also genuinely passionate about animals. First and foremost, the care provided to my guinea pigs and cats was exceptional. She followed all the instructions I had left for feeding, cleaning, and providing treats. She took the time to understand the unique needs and preferences of each of my pets and ensured that they were well taken care of throughout my absence. I was delighted to come back home to happy, healthy, and contented animals. One thing that truly impressed me was the cleanliness of my home upon my return. Despite having several pets to look after, she went above and beyond to keep everything spotless. The litter boxes were cleaned diligently, cages were tidied up, and even the pet areas were organized impeccably. It was evident that she took great pride in her work and paid attention to every detail. Moreover, Alena demonstrated a remarkable level of care and affection towards my pets. She provided plenty of love and attention to my fur-kids, making sure they felt secure and comforted in my absence. I could sense that my pets were genuinely cared for, which brought me tremendous peace of mind. In terms of communication, Alena was prompt and reliable. She kept me informed about my pets' well-being through regular updates, which included pictures. It was reassuring to see my pets enjoying themselves and forming a bond with her. Her dedication to maintaining open lines of communication eased any concerns I had while I was away. Overall, I cannot recommend Alena highly enough. Her exceptional care, attention to detail, and genuine love for animals sets her apart from others in the field. If you are looking for someone to take care of your pets with the utmost professionalism, cleanliness, and care, Alena is the one to choose. I am immensely grateful for her services. I already have another pet sitting scheduled for a trip coming up this fall. I know that my pets will be taken care of as if I was home. I no longer stress about their care while I'm away. Choose Marina District Pet Care for all your pets' needs.

Canine Cabana - One happy Boy

Canine Cabana

(29 reviews)

You can immediately see the love of dogs from all the staff at K9 Cabana! Our dog, Moose, loves it…read morethere. The staff is friendly and professional and thorough when telling us how Moose did in day care. With Moose, the staff uses positive reinforcement and he seems to react well to this. Great work!

UPDATE: (from three to four stars) I have spoken with one of the owners, Kendall, after leaving…read morereview on an auto link sent after pick up! She went above and beyond to make this situation better, giving me clarity on how things work and what to expect next time if I were to bring my pup again. After about 6 months of not coming, a dog should have another orientation to decide if he could play with other pups, which he didn't get; so then realizing he is an unaltered male, by default he was only to play by himself (with employee). Simply a miscommunication issue, I was refunded money but had other options like to accept a free orientation day or another daycare day. The three 15 minute play times is accurate and standard. Just so you are clear as a new customer, for unaltered and altered pups. As I mentioned before, always great customer service. _________ You can tell employees care about the dogs that visit and they always have great customer service. They also have an organized and covid friendly drop off and pick up system put together. I do not think this is a bad business, they will be my go to for lodging! I just do not recommend daycare or at least not with the expectations that I had. I was told and under the impression that my dog would be in the enrichment program, which included activities to stimulate the mind like courses, games, art, etc and one to two other dogs as playmates. Which you do pay basically double for! ($44 for 10am-3pm) When I went to picked him up, I noticed him FULL of energy... like disgustingly lol-- to the point that I couldn't help but inquire how much play time he had received. I was told 15 minutes. I quickly and with concerned responded " from 10am- 3pm, he only had 15 minutes of play?" and was clarified that that was in 3 separate increments. Still concerned with how much energy I received my dog with, I asked "did he play with any other mates?" and I disappointedly found my answer, which was "no". The first time I took Baloo for daycare, my expectations were met. He had played with pups, came home and slept for a good amount of time and had even received pictures of him out in their yard with other pups on their IG and FB. I brought him to daycare to rid some energy and play with others pups, since I was not able to make it to the dog park like I do every other day. I will be reluctant to bring him back for daycare again.

Furry Friends Retreat - groomer - Updated May 2026

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