We love Club K9! Odie has such a great time when he is there! All of the staff take such good…read morecare of him!

Highly recommend this place! I took my 8 year old lab…read moreswimming here and it's now going to become our new thing. Melissa was super helpful and pleasant to chat with. The facility is huge and very clean. The pool was a nice cooler temp, very clean, and has easy in/out. My dog couldn't get enough of it. If I'm ever in need of daycare/boarding, I would be very comfortable with her being here.

Everybody is Awesome there I have a very excitable and active Yorkshire Terrier mix. Getting…read moregroomed was very hard I was told he has to be medicated. And the groomer here is excellent was wonderful to Geno great hair cut and nail cut. I take him there for now on.

They did a fantastic job on a grooming for my very reactive 86 lb. German Shepherd. She smelled and…read morelooked amazing! I'd called right before the holidays and they were able to get her in. Many other places weren't able to get her in until after the holidays. This was her first time there. She will definitely be back! The staff is wonderful!

Thank you to the team at Off Leash Dog Hotel for taking care of my baby, Stella! Special shout out…read moreto Virginia who put up with me calling everyday to check on her! Stella is new to boarding and still learning how to socialize, so this was a huge adjustment for her. Despite her tiny Bichon Shih Tzu stature, she definitely put up quite a fight! The staff was incredibly patient and did their best to make her feel comfortable. One staff member even went to the store to get some of Stella's favorite fruit, which meant a lot to me. If your dog is already comfortable with boarding and other dogs, I think this is a great facility. I loved that there were cameras, and all the other dogs seemed to be enjoying themselves. Stella just wasn't ready for that experience, so I don't think multi night boarding is the right fit for her. Though, I would consider doing daycare for her at this facility! My only feedback is that she came home smelling strongly of urine and the kennel, and her coat was heavily matted after four nights. I was told baths need to be scheduled in advance, so that's something to keep in mind if your dog has a long stay. Overall, I'm grateful for the patience and kindness the staff showed Stella. Thank you for taking care of my girl!

What an awesome job they did with our puppy!! She came home the same way we left her loving and…read moresweet

After transferring my baby from the Emergency Vet after surgery I thought I was doing the best…read morething for my cat. Yes, they took care of him but they seem to never be able to keep me updated. Call after call-- rudeness from staff. Staff telling me "I haven't been here for 3 days I don't know". Charged me for a pill dispenser after prescribing medication for a second time. I gave them 2 stars because they took care of my cat (so far as I am still waiting on a response from the Vet) but left me BLIND. Didn't teach me how to give my cat the medicine. Was rude to me at the counter when paying. And just because I asked for my cats records it "came across as if I wouldn't be returning". They definitely helped my cat as far as aftercare but caused me a lot of grief and anxiety when it came to knowing his condition and where he stood. Mind you the prices aren't cheap ok. They tell you they will call you and DONT!! Then when you call to check up again you are told you will be called by the doctor. She is SUPER busy with "scheduled appointments" or whatever have you as she should be-- but another Vet or someone with credentials needs to make the call backs for her. Obviously she cannot handle callbacks and appointments or else I wouldn't be making this post.

I have two dogs and two cats and I've only had good experiences there with staff and veterinarians…read morethat show they care.

Life savers! I bought a puppy a few weeks before Christmas and quickly realized I wanted someone…read morechecking on her during the afternoon. My aunt mentioned this business to me and I setup a home visit. Myself and my entire family were immediately impressed and trusted this company during that initial home visit! My new baby Star loved them too! I hired them to do everyday lunch time visits but they have many options and it seems everything is customized to your needs. I receive regular updates about how my baby is doing and Star couldn't be more excited to see them every day! One time Star had an emergency while I was at work and they notified me immediately so that proper steps could be taken to ensure she received the proper care ASAP! I couldn't live without this company at this point! I can't recommend them enough for either regular dog walking or vacation visits or anything else you may need. They are very easy to reach and the owner always responds to me IMMEDIATELY if I have a question. Amazing service!!!!

I needed a last minute sitter for my three dogs. I get nervous when I have to leave them. They are…read moremy babies. Each one has a different personality and a different need. From having one with separation anxiety to another with special feeding needs. I've checked out pet resorts before but didn't feel comfortable taking them out of their comfort zone here at home. I found spoiled rotten pooches and decided to meet with the owner. She covered all my needs and concerns and tailored the visits around my needs and concerns. Great experience! I was able to enjoy my vacation knowing my babies were taken care of. I will definitely be using Spoiled Rotten Pooches services for all my future needs.

All trainers at knowledgeable, friendly, and always on their toes ready to help with any questions!read more

Due to all of the good reviews we were really hoping that this was going to be a good experience…read more IF you have a dog that is eager to listen and please, this is a good place. BUT.....IF you have a dog that is easily spooked and scared and is harder to train, please go somewhere else. Stone City Kennel Club is MUCH better for the skittish dogs. The dogs that are eager to please are the dogs that they focus on. The dogs that are not....well.....let's just say that we did not return for the last 3 sessions as we felt like we were not only wasting our time, but their time as well. It's also a faster pace training which we did not appreciate.

My Favorite grooming spot for my young Samoyed. I do not live in Tinley Park anymore and make the…read morehour drive to come here. Great prices and they do an amazing job! Hudson says THANK YOU!

My dog is TERRIFIED of the groomers, and I know she is a challenge while she's there. We've been…read morethrough a few other groomers, and Brittany at the Grooming Nook is BY FAR the best we've worked with. Lucy looks great after every visit, and despite her being a little b*tch while she's there, Brittany always treats her with love, and genuinely cares for our little one. On a side note, they are incredibly affordable - by far the best value we've encountered for such excellent service and results!!

I read some reviews that said this practice was good with giant breeds. Some not-so-great…read moreexperiences with a different doctor led to bad vet anxiety for our female Cane Corso, Biscuit, (and us as her humans, too!) so we were cautiously optimistic.... Our very first visit with Dr. Dahl gave us a TON of education on how to safely navigate vet visits moving forward and Biscuit was able to be properly evaluated for the first time. We've been able to get Biscuit's allergies and weight under control and repair her ruptured cruciate ligament all in the 4 months she's been under Dr. Dahl's care. All the staff are so nice and patient. We now have a much healthier, happier dog and we have Dr. Dahl and staff to thank!

After the first incident here I should have known better and this place should really be…read morereported.My dog got kennel cough after a routine visit here.When I called to tell them, the woman was extremely rude and said "no your dog didn't get kennel cough from here."My dog was older at the time and had never been boarded her entire life and never went anywhere besides our house.It was awful to see my senior dog struggle with kennel cough for days all through the night.The next several incidents regarding my other dog's surgery here were horrific.My other dog had surgery here for her torn ACL.She was initially doing fine after surgery until about a day later when trying to go to the bathroom outside, she let out an extremely loud yelp of pain and immediately stopped putting any weight on her leg.I brought her into the vet insisting something was wrong but I was dismissed without even a thorough exam,charged for the visit and sent home.After several more days of her not putting weight on this leg,I brought her back again at which point they did X-rays and discovered her leg was broken at a point of placement for the ACL device.My dog had been dealing with the pain of healing surgery AND a broken leg for over a week at this point.Her leg was then immobilized in a full cast and we were charged another several hundred dollars and sent home. It doesn't even end here.After about a week in the cast, I noticed a horrible smell coming from her leg.At this point I didn't want to bring her back to this vet but felt they already knew what was going on and having everything sent to a new vet to start over would be a hassle.I brought her in again where the vet insisted the smell was because her cast got wet outside.They brought her into the back, away from me, to change her cast.Charged a lot of money again and sent home.At this point I'm thousands of dollars into this.After going home, the smell continued and became unbearable. I knew something was wrong. I ended up tearing off her cast myself only to reveal the skin on her knee was extremely infected, oozing, with black, dead, rotting skin. I was enraged.Since they just changed her cast, they obviously knew about this and did not tell me, did not treat it, nothing but add an extra piece of gauze there and wrapped it back up, charging me hundreds at every visit. I called the vet irate at this point demanding they transfer all her records to a different vet. Same rude woman at the vet said she was going to charge me to transfer her records. They had put me and my dog through hell this entire process and she had the audacity to say she was going to charge me to transfer her records?! I then spoke to the vet who was equally rude and she said they did not know of my dog's infection however I found out not only did they know about it, but there were photos of it in her file! Even though I paid to have her file transferred since I said at this point I will do whatever to never bring her there again, they transferred nothing. I drove to the vet and told them to give me my dogs paperwork immediately and I wasn't leaving without it. The still ever so charming woman at the front desk went to get Dr. Dahl. She was immediately confrontational and not wanting to give me the paperwork.They had mistreated my dog, knew about this infection that was literally eating away at her skin and intentionally did not tell me,ignored us when my dogs leg was broken, and had charged us thousands of dollars,including the money to transfer her file and never did.I was not leaving without her file.They finally gave me the paperwork and I left.After this long story,my dog was FINALLY treated with proper care at another vet, given proper antibiotics for her infection which NEVER would have happened if not for the horrible care,lack of knowledge and moral standards of the veterinarians at Southwest. Looking back,I wish I had reported them but my main focus was getting my dog better.There are other very respected vets nearby where your pet will receive proper care.Your response is not an excuse and equally unprofessional.Your team intentionally lied and kept a literal flesh eating bacterial infection under her cast from me, all the while you had pictures of this wound in her file.Not sending her records after I paid for it and trying to refuse giving them to me in person.I noticed none of this was mentioned in your response and I don't blame you for that.In addition, not a single one of my dogs has EVER gotten kennel cough except that one right after a visit to your office.Making excuses and calling me a liar is a bad look rather than taking accountability.I did not even blame the surgery itself as I have heard of this happening in a small amount of cases.It was the neglect and flat out lying as my dog's condition worsened after the surgery that was the biggest problem.If I can help another pet parent avoid a similar horrific ordeal we went through at your practice,I'm going to leave this review here.