I received a call the day after Christmas, that my dog was howling in pain and couldn't get up. I…read moreasked if they could get him to a vet and they said no, I had to pick him up. When arrived they wanted to use ropes to lift him with due to so badly soiled. So we supplied our own blanket and carried him to car. He was in obvious pain, soiled, bleeding from mouth. He was immediately taken to animal hospital and advised had to be put down for fractured back and kidney issues. When asked for an explanation Randa immediately sent a refund saying upon my request, which was just for explanation. When followed up was told I can't sue because I signed a waiver, that it was my fault for boarding an older dog and not boarded before. I never made any accusations or asked for anything but an explanation. I'm so devastated I left my pet/family member in their care.

Been using Tailchasers for years! very dependable, honest and our pets love Kim and her daily…read moreemails!! Highly recommend them!

I have had Sarah to the Rescue come to my home to feed my elderly cat twice a day several times…read more I am kept informed of the visits, and I am confident that he is well cared for. Highly recommend.

Omg! I seriously can't believe I'm the first review! Sarah is hands down the best with animals…read more When I heard she was leaving the downtown job to start a pet care business I was so excited. Animals are Sarah's passion. She was caring and conscientious from the first time she came over to meet our 'kids' (Bacon, George, and Qui) pics below! She asked about feeding, walking, sleeping, and overall quirks of our dogs. We rescue older dogs and they come with some special needs but mostly just spoiling. Sarah is so good at spoiling my only fear was our dogs would love her more than they love us. Lol! I can't say that was far from the truth. We are having Sarah again in July/August and I'm at ease booking our tickets because I know I have someone who will care for our dogs as well as we do and that's so nice!

Very very professional and caring for your pets…read more Christopher is the ideal pet caregiver. He's very professional. Goes over paperwork to protect his clients needs. Explains in detail what he is able to do for your pets. He cares and that's all I needed to know and see. His service is the one you need . Thank you again Christopher for caring for our (Baby Dog ). I believe his company is most affordable within close range and always on time.

Chris is simply the best. His communication and knowledge and caring for our animals while we are…read moreaway makes our trips so much less stressful. He treats each of our animals as if they are his own and he cares about them even when he is not sitting for us. Thank you Chris!

Val and her company have been great! Our dog walker, Lauren, is amazing and you can genuinely tell…read moreshe loves animals! She always sends a sweet update and takes the most adorable pics of our pups. I highly recommend!

I have never used a pet service...now I will never use anyone else!…read more I have never had a need for anyone to watch and feed my cat (or previous cats) as I always had a friend or neighbor willing. However, this time I needed someone for my vacation and I was more than pleased. Valerie explained things wonderfully and made me feel at ease. Sherrie watched my cat...sent pics, videos, and left me updates for each day. She even let me know when something was "amiss" at my house (i.e. car in my driveway). She kept in touch and made me feel very comfortable. I was very happy with her and am so happy to know that she will be my primary. The price was way more reasonable than I thought it would be. I couldn't be happier with this first experience. (says I am in Hoffman....am in Palatine)

extremely friendly, making dog owner extremely comfortable with the whole process. It was a fun…read morealbeit expensive experience. Planning on doing one more session. They definitely know what they are doing and can "read" you and your dogs comfort level for training. Great time and learned a lot.

I am so happy I found this place. Birdie responded so well to our first private lesson. Carlos is…read morebeyond knowledgeable and so kind. I can't wait to utilize the techniques I learned on our walks. I look forward to our next session!

I searched and searched for a dog walking company on Thumbtack and on Yelp and finally came across…read moreone that served the Northbrook area. HAPC responded right away on Yelp, took my information, made a home visit, and we were on our way! Vanessa the owner was a dream. She met my moms dog Louie and started walking him and I would get daily status emails and pics of Louie when they were out and about. What I also love about HAPC is that I didn't have to go through so many hoops and applications like some other companies who ask for way too much info, like your dogs blood type and your blood type etc. I kid, but really, HAPC makes the process go a lot easier than what's out there. If you need a reasonably priced, reliable, and trustworthy dog walking company, I would not hesitate to contact Home Alone Pet Care. I thank you Vanessa, you're a life saver!

David always takes great care of our kitty and bunnies with medical needs. Vanessa is always…read morehelpful and prompt with scheduling requests and questions. I love the updates and pics for each visit so I can easily see that our furry loved ones are well.

Arlene and Dana have been helping me with my cats for years and I am so thankful that I can go out…read moreof town feeling confident that my boys are in great hands! I am so appreciative!

My roommates and I had to go out of town for a week, we needed someone to take care of our pet cat,…read moreand A Paw Above the Rest came highly recommended by friends. They are insured and bonded, which gives added peace of mind. Their prices are very reasonable, for the excellent personalized service provided. We met with their associate, and they took concise notes while taking the time to learn the layout and meet our cat. They confirmed the dates scheduled, did everything we asked, our cat was well cared for, and was kind enough to even check our mail. We're quite pleased with A Paw Above the rest, will recommend them to anyone who needs a pet sitter, and will be sure to use them in the future.

What I experienced here was not just poor service--it was outright negligent and deceptive. I was…read morehit with unclear, questionable charges while the staff failed to properly explain what was even happening with my cat. Instead of taking the time to diagnose the issue, they jumped straight to prescribing expensive medication without any real understanding of her condition. Even worse, my concerns were repeatedly dismissed. I brought up specific symptoms, only to be ignored. Basic diagnostic steps--like a simple blood test--weren't even offered, which is both shocking and unacceptable for any veterinary practice. To top it off, they attempted to push an additional treatment that had nothing to do with my cat's actual symptoms an obvious attempt to squeeze out more money rather than provide proper care. I have zero confidence in their judgment or ethics. I would not trust this place with the care of any animal. Do yourself a favor and take your pet somewhere that actually prioritizes their health over profit.

For nearly 17 years Dr Humphrey Roberts has been our vet. Apollo was 10 mos old when we got him…read more The care has been stellar. We have had a very health dog short of a few things. Most recently a tooth abscess but no tumors!! He is thorough. And vets are $$$$$$$ is what it is. All great care. Very considerate techs who are kind and ask the right questions.

Waggles staff and owner are all amazing , caring and know each dogs likes and dislikes too !!!…read more They are one of only Pet Resorts that would accept my rescue pitty. I had training and she now goes th their enrichment center for more specialized needs and training . My Bella loves going 4 days week . Angel , Kiera, Cynthia , Abby , Crystal , Stephanie and all are wonderful!!!

It gives me no pleasure to write this, but unfortunately this is a horrible company run by…read morehorrible, greedy people. We took our dog here for training, doggy daycare two days a week and boarding when we were out of town. It cost us thousands of dollars. Our pup successfully learned to sit and stay and lay down and all the other things you expect a dog to know. He will do pretty much anything for a treat. Everything was fine for several months. The feedback we received about our admittedly rambunctious dog was routinely positive. They regularly sent pictures and videos of him playing and having fun. Then some of the good, experienced staff left. In hindsight this should have been a big red flag for us. Apparently, most of the new and remaining staff doesn't know how to deal with animals. Suddenly, our dog, which they trained, was not well behaved enough for them. A few days later they called to say he is no longer welcome here. No conversation. No discussion of more training, if that was their actual concern. Nothing constructive to offer at all. They didn't even have the balls to do it in person. Don't waste your time! All they want is your money. They don't give a damn about your pets!

We LOVE Mary! And our dogs and cat do too!…read more We have two small dogs and a cat. All of which definitely have their own sets of issues! One has anxiety issues who eats everything (paper towels anyone?) and likes to poop/barf around the house from time to time. One has a bum leg who has 4 pills in the morning and 3 in the evening. And then a cat who can be severely aggressive when he wants something! I've had house sitters in the past and now that I've found Tails 2 Trails I hope to never lose them! Mary is an excellent communicator and I'm always able to get a hold of her. The dogs are happy to see her and get into their own routine when she arrives. She's watched them for over a week's length of time and as short as just a quick stop over if we are out too long for the day. I seriously trust her more than my own grandmother. (Whom I love but doesn't listen and follow directions!)

We love Kate and Mia as our dog walkers! They are very professional and trustworthy. We have been…read moreusing their service for years and I honestly can't say enough about how great they have been with our dogs.