1. Furniture Masters

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Newark, NJ

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Furniture Masters

4.2 (5 reviews)
Closed • Closed
Updated over 3 months ago

Services - Furniture Masters

Bed reupholstering

Chair reupholstering

Sofa reupholstering

Furniture Masters Photos

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Ask the Community - Furniture Masters

Can you repair a set of leather sofa?

Yes! We offer leather repair services.

View All 2 Questions

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Urban Natural Home

Urban Natural Home

(30 reviews)

$$$

A friend recommended Urban Natural to us. In need of a couch, we found the perfect size, color and…read morecomfort level in a beautiful floor model priced for their moving sale. Sales assistant was super helpful, low-key, no high-pressure. A store full of great-looking, made in US quality products. We were so glad we went. Delivery was also seamless, the two gentlemen who brought the couch were on time and careful. Overall a positive experience.

I purchased a Loloi Dominic runner from Urban Natural on November 26, 2025 for over $1,000. About…read moreeight months later, a bright pink line began appearing down the center of the rug. It originated on the underside and slowly bled through to the face. It's a manufacturing defect-: stencil/guide-line ink migration. I contacted Urban Natural on September 6, 2026, with photos. I explained clearly that the defect emerged over time. Their team said they'd review it with the workshop. Then they went silent for a month. I had to follow up on October 6 just to get an answer. Their response: denied, citing Loloi's 7-day claim window for defects. That window applies to damage visible at delivery. It cannot apply to a progressive defect that takes months to appear. A 7-day window is meaningless for a latent manufacturing flaw. I sent a detailed escalation email that same day, explaining the defect, why the 7-day policy doesn't apply, and requesting replacement or refund. Amanda responded: "Email has been received. I will send this to the appropriate parties." That was it. No substantive response. No follow-up. Nothing. This is not how a retailer should stand behind the products it sells. The rug has a known manufacturing defect. The policy they're hiding behind is being misapplied. And the communication has been dismissive at every turn. If you're considering buying a high-end rug from this store, be aware that if something goes wrong months later, you may be on your own.

S&S Furniture Gallery

S&S Furniture Gallery

(7 reviews)

$$

This is my third time, making a purchase from S & S. I was in desperate need to replace my living…read moreroom furniture, and when I called to ask them about a previous order, they gladly looked it up, gave me the information I needed, and when I gave them the item number of what I was looking for, they were able to give me a good price And delivery within two days. Everywhere else was six weeks. I was so super impressed. The Ottoman I ordered wasn't going to come in till possibly the end of February but they told me they would keep me posted, but at least gave me the information to make a decision. I was very pleasantly surprised when they called me mid January to let me know that my order had arrived and I was able to pick it up and be in and out of the store in under five minutes. Everyone here is so professional so pleasant. This is the place that you should go to not just for a great deal because you get great customer service and it makes you want to come back more and more.

I recently moved into my new apartment and needed some furniture. I came across this gallery and…read moredecided to walk in to see what they had to offer. Immediately a staff approached me and showed me around. His name was Assef and he went above and beyond his potential to satisfy my needs! He helped me choose the perfect fit for my taste and was super polite and respectful to my choices! Ended up purchasing this gorgeous bed set and they came to install it and did AMAZING!! Plus he helped me out with a great deal that made it easier to say yes! Will definitely be back soon to purchase the rest of my home goods here!!

Furniture Masters - furniture - Updated October 2026

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