My back thanks me every morning after a night on my new Caroline Firm Therapedic Mattress. Every…read moreother bed I've tried caused pain in my lower back from an old T-12 disc injury, forcing me to toss and turn all night, futilely looking for a position where my back did not hurt. Doesn't matter what position I'm in on this mattress, my back is completely pain free. It seems like a miracle! Tony and his staff made it all very easy. Highly recommended!

I just moved to Duluth, I needed a new mattress and I found this place on the internet. I saw that…read morethey had a good score so don't hesitate to go, when I got to the place the attention was incredible and I found what I needed! Excellent quality, good service and very friendly!

Could swear we were told we only needed an installer for our stove because it's gas. If we took…read moredown the microwave and took out the dishwasher they'd hook them up. They dropped off our new suite of appliances and nope, they don't do that.... Oh boy.

Unacceptable customer support. I called for service on my oven and received an appointment for…read moreeight days later and was told to call that morning for an appointment time. I called the morning of the appointment and was told they had to reschedule and offered a date another eight days later. They offered no other options. I'm going to find another company that will actually provide customer service.

Our experience: We bought 2 separate living room sets from…read morethis store. Our experience was cordial, positive. The third set, 2 recliners, were delayed. No problem, strange days, Covid 19. Dave wanted to deliver purchase #2, rather than wait for #3. We were assured that additional fees for delivery and disposal would not be assessed with the 3rd and final delivery Fine, we paid the delivery and disposal fees, on the items delivered in August, then checked in occasionally . At last, the chairs arrived and were delivered October 24. We paid the final bill, and delivery was waived. Again, delays, no problem. But 2 recliners for disposal were not picked up, which we did not initially notice. Flash forward to today, my wife calls Dave, begins to remind him of his promise, and he goes OFF on her, raised voice, rude. I call to deal with him, I introduce myself, describe our situation, and then say to him "this is what I think, Dave.." He interrupts and says '"and I'll hang up on you, too." Then hangs up. I don't give a damn about delivery/disposal fees. I DO care about customer service, and I DO care about a grown man yelling at my wife over a simple negotiation. After spending literally thousands at his store, showing patience, and planning future purchases, THIS is the way he treated us. I recommend that you NEVER become a customer. We're done. I have been in customer service most of my life, and have never experienced anything like this as a customer. We will not be following through on plans to purchase further items.

From the owner: A mattress and furniture store for all your needs. We have Kitchen and dining room sets, Living…read moreroom and Family room furniture, Bedroom sets for young and mature and also lift chairs for those in need. We carry famous brands such as Lay Z Boy, Ashley, Threapedic and Catnapper power Lift Chairs

Schneidermans Furniture has a huge selection of furniture at really good prices. Joe Perfetti…read moreworked with us, he is very knowledgeable about all of the brands they carry. He is very patient and will take the time to find what furniture fits your needs. They are low pressure, the high quality and reasonable prices do the selling.

We had a great experience working with Tonya! She quickly figured out our style (tired of grey!…read morenothing poofy!) and before my husband and I knew it, she was moving furniture around and showing us interesting combinations that fit our unique vibe. My favorite purchase from our big shopping day is a beautiful classic leather chair; my husband's is the gorgeous leather sofa and ottoman. She even stayed after her work day to help us finalize the purchase. Great service, really, really great. (We caught the Cyber Monday sale, so everything was discounted, too.)

all the above. I would rather spend our hard earned money on a small shop than ANY HUGE furniture…read morestore. they had 3 that we were looking at and we ended up going with the bigger purchase but because the prices beat the competitors by many thousands of dollars. excited for the next furniture need we will have! bought a mattress 2 years ago, now a modular sectional couch and who knows next. thank you guys wonderful people and have been doing this for a while.

Box Drop is exactly what every furniture store needs to emulate. They are so helpful without being…read morepushy and sales-focused. My fiancé and I bought a couch and mattress, and they helped us find exactly what we needed without breaking the bank. A great selection of both inexpensive and great quality mattresses and couches. I know we would both suggest Box Drop over any chain furniture store in Duluth.

If I could give zero stars I would. I'm not usually one to…read morecomplain, but I don't want anyone else to have to experience what we have been dealing with. Never, NEVER buy from AshleyFurniture! The worst customer experience and service ever!! This is just a snapshot of the horrible experience we've had at Ashley. This started in May when we had our sofa and two love seats delivered damaged. I had to resend pictures because they lost the pictures the delivery drivers took. They then ghosted me to the point I had to go in the store and get a response. Eventually someone got back to me and scheduled service. I have a rather limited schedule but it still took them until NOVEMBER to get my sofa. They were around 5+ hours late on a Saturday to pick it up. Two weeks later I was told it would be 20+ weeks to get the parts to fix!! They have known the issue for 7 months already!!! Their solution is to give us store credit to reselect furniture, no discount, no compensation for the hours we waited on a Saturday, no concessions for the months of waiting. They will admit that they "have not been without fault" in all this, so I've got that going for me... Ashley Furniture is THE WORST!

First started having issues nine months into purchase and was told because I used furniture safe…read moresoap and water on a small spill that there was nothing they could do because the warranty was now voided. Trying to remove a small spot the dye started to come off of the fabric. If any water is spilt onto it, the dye starts coming out of the fabric. Now a year and a half into owning this couch, with all the discoloration from the guy that wasn't ever set, it's completely broken. Stopped in tonight hopeful they would help me find something for replacement and wasn't Offered any assistance.i

I ordered a bed from Happy Sleeper for my mother and the kindness at the showroom was fabulous! And…read moredelivery and set up was smooth and professional. So when I needed a bed for myself, I went back and received the same great service. At delivery, the foundation was not a low profile like I wanted. I didn't think I would have any help replacing it. So I called and asked them about getting a low profile expecting to have to pay because no one has good service anymore! To my surprise and delight, without hesitation I was told that they would send out a new low profile foundation on the next delivery! It came the following week! And this bed is so perfect now! Thank you Happy Sleeper for being the best place in Duluth to buy a bed and receive excellent service!