OH MY GOODNESS! Thank you Timbercrest and Dr. Wayne! My dog needed some pain relief and he was able…read moreto get an appointment today and he's already feeling better! So grateful

Timbercrest Veterinary Service in Lincoln, Illinois, ranks among the best companion animal clinics…read morein the entire state. The facility is always neat and clean. The receptionists and technicians are friendly and prompt and clearly are animal lovers themselves. Usually one can get "same day" appointments. Fees are in line with the quality of care that Timbercrest provides. Dr. Lara Borgerson is absolutely first rate! She's thoughtful and perceptive around animals, handles them gently and carefully, and does NOT over-medicate. Expect a follow-up progress call within a day or two of your visit...and don't be surprised when it's the Doctor on the line! Your four-footed friends are in very good hands at Timbercrest!!

This is the worst place I have ever been in contact with. My dog gave birth to a litter and the…read moreother night some of the puppies weren't doing well. We called Noah's Ark in an emergency for puppy formula since the nearest store with it would be over half an hour away and that was too far. They wouldn't have made it. The person we spoke to's response was that they do but For their clients. Needless to say those 4 puppies died. The people at Noah's Ark are absolutely heartless and you should never trust them with any animal. There is a special place in hell for these kind of people.

We have been using Dr Shawn for over 20 years. He is an amazing vet. He wants the best for every…read moreanimal he takes care of. There is not a better vet out there. He is a true Blessing.

Friendly and courteous staff for the visit today!! Made sure…read moreall is explained to me regarding the care of the pets that I have!! Thanks!

**Beware if you plan to use Kruger Animal Hospital in Bloomington, IL.**…read more In July 2024, while I was an active client, **a vet tech at this clinic filed a completely false report** to animal control claiming I was neglecting my animals *and* children. For the record, I do **not have any children** in my home, and at the time I had already spent **over $5,000 in emergency care the very same day**, all under the guidance of the attending veterinarian. After a full investigation by local animal control and the state Attorney General's office, I was **completely cleared** of any wrongdoing. Despite this, that vet tech and at least two other staff members -- another technician and a receptionist -- **continued to publicly defame me online**, openly stating they worked for Kruger Animal Hospital. Their posts have caused ongoing emotional and financial harm. I brought all of this directly to the clinic's **HR manager**, but was told there was "nothing they could do," and no meaningful action was taken. As a client who spent **over $90,000 last year** (including significant payments to this very clinic) trying to save my cats from an unknown illness, I found this response deeply disappointing and unprofessional. Under Illinois law, veterinary staff must keep client information confidential unless very specific legal exceptions apply -- none of which were relevant here. Unfortunately, that standard was not upheld in my case. I believe clients have a right to know if staff might misuse private information or make false reports without cause. I sincerely hope Kruger Animal Hospital reviews its policies, takes accountability, and protects future clients from similar treatment by terminating these employees If you choose to bring your animals here, please **be cautious and ask how your confidentiality will be protected.**

We love Dr. Fluty! The time and attention she and other staff take with our cats and their needs…read moreputs us at ease. She takes the time to answer our questions and explain everything. She is just the nicest person and a fantastic vet. All of the other staff that work there throughout our vet appointments are great as well!

all of the docs here are amazing and caring! the front desk is lighthearted and friendly as well…read more we are a dog family and have trusted eastland animal for over a decade!

We have been long time customers and have come of age with and always respected Dr. Kathy - she…read moreknows her stuff and our pets pretty well. Lately though, as she wrestles with the inevitable slow down and eventual retirement, there seems to be a revolving door of alternate veterinarians, vet assistants and front desk people. We understood the challenges presented by the pandemic in particular, but sometimes it almost feels like a bit of a sterile new business with lots of strangers and lately we've ended up scheduling out a lot further than we'd prefer, just to make sure Dr. Kathy is there. Like everything else, the costs seem to have gone up too. What we don't understand is how difficult it seems to be to find a second vet that is willing to help stabilize and grow the business. The location - doors down from corporate SF is pretty convenient for the plethora of pets on the east side, plus the building was remodeled a few years ago and seems more than adequate. Give this place a chance and hopefully a couple quality hires come about sooner than later.

We have been with Dr. Olsen for 6 yrs. She is very knowledgable and is a great communicator. She…read moreand the entire staff are so very kind and compassionate. I highly recommend!

Great vet! Not a greedy bone in her body. She is very informative and friendly. Need more like her.read more

I will never recommend this place to anyone. They clearly do not have pets or their owners in mind…read more The fact that they can turn away an animal emergency based on which veterinarian they're affiliated with is unacceptable. Instead of helping, they'd rather send you elsewhere. Some people might suggest lying about your primary vet, but you shouldn't have to do that. Their morals and ethics are on full display here, and they show a complete lack of care for animals in need. I would give zero stars, but in order to make this review I had no choice.

TLDR: 1 star due to the necessary medication being given only in the form of incredibly overpriced…read morejunk food, pain medication not being offered during the entire visit to a cat that was literally passing a bladder stone (we had to pay for it first at the very end of the visit, then give it to him ourselves), 'fluid under the skin' being charged for no reason after not being explained at all (it's IV fluid - talk like a normal human being, people! and no, you shouldn't be squeezing the IV bag with all of your strength!), and the doctor telling us that an obligate carnivore should be eating grains. We paid over $600 to find out that we needed Potassium Citrate supplementation, and pain medication could have been supplied by our normal vet. Oh, and DVM Kim Metz said his urethra wasn't obstructed, but he literally passed a stone right there in the room. DO NOT RECOMMEND. Thank you to the vet techs, you were the best part of this whole horrible experience! We were sent here from the Pontiac Animal Wellness Center because of a suspected urethra blockage following a UTI. We called ahead, and our vet sent our cat's information to them when we were driving the hour to get there. 1. Not offering our cat pain relief after the tests were done was EVIL. I will 100% never give you any business ever again just because of that. 2. Arguing with me and telling me not to feed UNSEASONED FRESH MEAT to an OBLIGATE CARNIVORE after talking about how you're seeing more and more bladder stones in cats and you don't know why, then recommending a HIGH OXALATE DIET is asinine on another level, especially coming from someone with a Doctorate in veterinary care. 3. Insisting that our cat didn't have an obstruction still after finding it in his pee circle under his bottom and trying to blow it off as a booger is just plain willful ignorance. 4. Calling IV fluids 'water under the skin' and refusing to explain what that means before bullying worried pet parents into saying yes to it, then squeezing the bag with all of your strength when the needle is in their skin, is both fraudulent and malpractice. 5. Not one of you told us that we need Potassium Citrate to break up the bladder crystals to prevent more bladder stones. Instead, you bullied my worried boyfriend into spending over $100 on 4 pounds of dry food and 12 cans of wet cat food that contain grains, spinach, chunks of carrots, and none of it is organic. Glyphosate and atrazine are extremely toxic, accumulate in grains, and are banned in other first world countries because of the serious health implications they impose on human health. Do you really think they don't pose a serious risk to pet health? Why is a $50+ bag of 4lb. cat food that isn't organic full of so many grains that are grown with those chemicals your expert recommendation? Don't be a Big Food and Big Ag shill. Do better. 6. The wet food contains both spinach and carrots, both non-organic. Spinach is extremely high oxalate. I avoid it both because of that and due to the frequent contamination of Salmonella and E. Coli. Carrots are medium oxalate. Neither are required for the health of cats. Image 1: Picture of the bladder ultrasound, featuring a hyaline cast with another darker cast over the top of it in the middle left. Neither one of those that they pointed out as struvite crystals was, in fact, a struvite crystal. On the lower bottom, part of a single struvite crystal. Image 2: Example of things you'll see in urine, including casts and crystals. Image 3: Struvite crystals in urine when they are in a concerning quantity. Image 4: Bladder stone my cat passed in the room where the doctor said he didn't have an obstruction and didn't offer him any pain relief. Images 5 - 7: Hill's Prescription Diet Urinary Care Chicken & Vegetable Stew wet food. Images 8 - 10: A very happy, healthy kitty who got a bladder stone because of a UTI and got better on his own with no help from these people, thankfully!

Thanks to TCAH for saving my dogs life. We've been going to TCAH for years and no matter what vet…read morewe saw we always got great care. But Dr. Vito saved my dog's life! Thank you!

I hate going to the vet, but love coming here. The staff are very friendly and helpful, and the…read morevets always go out of their way to get results/medicine to you quickly. I don't usually review, but these folks deserve it!