My experience at this facility in Monticello was very disappointing…read more During the initial consultation, the staff member I spoke with dominated the conversation and seemed uninterested in hearing important details about my dog's needs. Before even examining him, she immediately focused on what she described as matted fur on his ear and tail (which was actually very minor) and suggested she might not be able to groom him properly because of it, making a much bigger deal of it than necessary. She kept speaking over me and was ready and willing to argue after I said "were just here to drop our doggie off for grooming, not to hear your personal assessment". She went as far as giving us further unsolicited advice afterwards regarding a 'possible abscessed tooth' based on a puffy spot under his chin. He is 15 years old and most of his teeth are bad and he has several fatty spots, thanks for giving us your opinion, however, we know our dog very well. When I tried to inform her about his numerous moles (crucial for safe grooming), she dismissed my concerns and only acknowledged the one visible on his head. This lack of attention and unwillingness to listen felt controlling and unprofessional. Then she felt it was necessary to explain herself which is when I walked out and allowed them a chance to prove themselves. When my girlfriend picked our senior dog up by herself, this person felt it was necessary to apologize to my girlfriend for rubbing me wrong or something to that effect. Ultimately, the grooming service itself was subpar. The haircut was very poor - definitely the worst cut he's ever received. To make matters worse, she called and convinced us to allow her to trim the fur on his tail, citing that 'it didn't look right' to her. My girlfriend agreed, only to discover later that she had removed nearly all the hair from his tail - including the long spritzy fur on the end that no groomer has ever considered removing over the past 15 years, and other sections that weren't even matted. Additionally, he did not receive a bath afterwards, nor were we given any printout or documentation summarizing the services performed. We expected a haircut, nail trim, and anal gland cleaning. I can see that the haircut and nail trim happened. Blind faith regarding the anal gland cleaning though. While this was the second worst overall grooming experience my dog has had in this town, it was certainly the worst haircut. This person has control issues or is extremely biased to a point of being unprofessional. This is the point that I begin do all of this myself from now on, out of necessity.

We boarded our dog for the first time at Willow Branch last week. Our dog is fairly anxious…read morenormally, and the kennel staff were very kind and caring with her. Evan updated us mid-stay and she had calmed down after her first day. We were so grateful to know she was in a safe and caring environment, and will definitely bring her back if we're in the area again.

Amber was amazing with my animals when we travel. She'll send pictures and update my wife and I. It…read moregives us peace of mind that we have someone to look after our "family " when we're not present. We have 4 cats and a big dog. Amber is extremely proactive and engaged. My wife and I totally trust her. I would highly encourage anyone needing pet sitting to hire Amber. You won't be disappointed.

From the owner: - I offer a range of services including drop-in visits, dog walking, and personalized attention…read moretailored to your pet's needs. My goal is to create a safe, loving, and fun environment where your pets can thrive. - With years of experience and a deep love for animals, I understand the importance of trust and reliability when it comes to entrusting your pets' well-being to someone else. Rest assured, I treat your pets as if they were my own, giving them the love, attention, and care they deserve. - For your peace of mind, I am insured by PCI (Pet Care Insurance), providing an added layer of protection for your pet and your home. This coverage helps ensure that any unexpected incidents or accidents that may occur during my care are covered. Your pet's safety and well-being are always my top priority, and having this insurance in place demonstrates my commitment to providing a secure and reliable pet care service. - If you have any questions or would like to schedule a service, don't hesitate to reach out. Your pet's happiness is my priority!

Good work deserves a good review! We brought our dog Bailey in today. Carmen was super helpful…read moreand the cut is better then the place we were going For many years. Thank you!

From the owner: Pet grooming ~ All breeds Grooming Instructor ~ learn how to…read moregroom Small dog boarding Pet photography

We've been using C&G for several months now and I cannot recommend them enough! We have 2 cats and…read moreone of them has special needs - digestive issues and has to take pills. C&G comes in every day, feeds the cats, administers pills, cleans up litter boxes and messes, socializes, and sends us a picture from every visit. They will also bring in the mail and water plants. They are outstanding!

Experienced pet sitters that are great with all of our cats. Able to give meds if needed. Great…read morecommunication. Took such great care of our cats!

Debbie is an awesome pet sitter. She is accessible, easy to talk to & approachable, and Luna (our…read morecat) love her. While traveling she made sure we knew Luna was okay. She sent pictures of our cat and text informing us how she was doing. She is very profesional, really recommend her.

I've used Debbie for the past 3 months to help me care for my new beagle pup Bumper. She's…read more(Debbie, not Bumper) has been extremely professional, and also great about scheduling. Most importantly, my pup seems to like her, so that saves me a trip home in the middle of the day (and allows me to make long-evening trips). I obviously trust her with the keys to my house, and would recommend her to anyone looking for a great dog walker/sitter.

Janus is the most caring and dedicated pet sitter you will ever have the good fortune to meet…read more Caring for animals is her life-long passion, and you'll see it show in a million little ways. She's been doing this for a while now, so her process is extremely professional and tight, which means you can trust her and let her focus on what's important: making your pets happy. Highly recommended!!

I can't say enough good things about Janus and C-U Pet Sitting Service! I have complete confidence…read morein Janus. She has been my one and only pet sitter for several years for my four exquisite but needy cats, one of whom needs medication twice a day. She has taken the time to get to know each of them and what they like and need. After feeding, and scooping, and bringing in the mail and checking the house, she then spends time with each of them, playing with their favorite toys or grooming them in their favorite way. She does so much more than other sitters, and she truly cares about my creatures. I often have special-needs foster cats and kittens, and Janus takes care of them just as well every time. Janus checks in by email or phone to let me know how things are going, and I know that I can travel with confidence when Janus is coming over. My cats love her, and I wouldn't travel without booking Janus.

Jill has taken care of our four dogs a couple of times now, and she will be doing it whenever we go…read moreout of town. We have a special needs dog who cannot be kenneled, and we don't really like taking them away from their comfort zone anyway. Jill does an amazing job with them. Actually, it's more than a job to her, and she is so good with them. I love it when she texts me pictures and videos while we are away. She goes above and beyond too. Our special needs pup goes through a lot of laundry. She did the dog laundry before we got home. She brings in the mail, waters plants, and just takes care of things as close as possible to the way you do it yourself! I HIGHLY recommend her and her wonderful service.

From the owner: We provide professional pet sitting and dog walking services in the Mahomet area including…read morepersonalized care for family pets. We are committed to providing exceptional customer service! We offer many services other than dog walking such as pet sitting, pet taxi (to and from vet or grooming appointments) and small pet care. If you are taking an upcoming vacation, have a new puppy that needs that extra attention, older dog who just can't seem to "hold it" all day while you are away, or a dog who just needs additional exercise, contact us to set up a free consultation and schedule loving care for your pets. References are available on request! A Walk with Jill Pet Services is a licensed and fully insured member of the Mahomet Chamber of Commerce. Proudly offering discounts to police, fire, service members, and veterans!

She let my dog get hit by a car while in her care and refused to take responsibility for itread more

Crooked Tail is the best place to board your dog or bring them just for daycare - cage free…read moreenvironment. Our dogs were never so happy, but boarding them there, they came home as happy dogs. Grooming is done on the premises as well and our dogs looked & smelled wonderful when we picked them up. Obedience training is also something that Crooked Tail offiers. Hayley Wagner, the owner, is a very gifted women, who works so well with all dogs. It takes a very special person to take care of so many dogs and keep them all happy, but Hayley does it ALL. I highly recommend The Crooked Tail if you are looking to board, groom or even have your dog trained. Hayley can do it all!!!

Kimmy's Cat Care (KCC) is truly exceptional! My partner and I entrusted our sweet cat to KCC's…read moreSharon twice now, for both a long and short trip, and we couldn't be happier. While away, I receive photos and videos of the cat having playing, purring, and just generally being happy. Sharon is clearly truly passionate about cats and cat-care and is also great with humans, too:) I'll be contacting Kimmy's Cat Care in the future for sure.

We needed a home for our pet MOUSE for just two weeks and no one would help. "Sorry," they would…read moresay. "I'm trying to keep mice OUT of my house. I certainly will not host one in my living room." One friend asked, "Do I have to touch it?" I knew she was not our girl for the job. I mean, we LOVE our little vermin. And so did Sharon. She has a big heart for animals, even our mouse. He didn't just have a place to stay for two weeks. He had a home-away-from-home. While we were away, Sharon even sent us a Christmas photo of our happy, healthy little friend. What a gal!

I have had Angela sit for me many times she goes the extra mile even staying over night when my dog…read morewas stressed. Sends me pics when I am away. Stays extra time to show affection. Will water plants, take care of mail, walk the dog & puts out trash.

We feel very lucky to have found Angie and Pampered Paws pet sitting. We have two cats that she…read morewatches when we are out of town and I trust her completely. The cats took to her right away, which isn't usually the case with one of them. Customer service at Pampered Paws is exactly what you want when you are turning over your house keys and entrusting someone with your pets. She always got right back to me to answer any questions I had. We did an initial meeting at the house where we went over all the paperwork and info about the cats and everything she needed to know about the house. She is very detail oriented. While we were gone she would check in once a day with texts to notify us she had visited the house and that the cats were ok. Angie is very professional and it's so nice to be able to go out of town and know that the kitties have been well taken care of. I highly recommend her if you are in the market for a new pet sitter or need any of the other services she offers to help you take care of your pets.